Northside Performance Towing

change open hours to your actual hours of business and I’ll consider changing the review, inaccuracy on Unilocal especially with emergency services is a no no

I called another towing company that I guess partners with Northside Performance. I was unable to get my car out of a parking spot due to the 4 inches of ice that it was parked on and the 25 degree angle that it was sitting on. I waited about 20 minutes for Butch to come, and as soon as he came, he was able to get my car out with no problem! I was so shaken up by the experience of not getting my car out of the parking spot, and Butch noticed that, so he took car of everything. He backed out my car and parked it on the side for me.
Before he came, we talked on the phone about what happened and where I was located. He was EXTREMELY pleasant to deal with! He reassured me that it wouldn’t cost anything over $ 100 and if he were to damage anything to my car while towing it out, he would cover 100% of it. I ended up spending $ 80 because he didn’t have change for the $ 75 that it cost to tow my car out. Money well spent!

This guy was fast, friendly, and affordable! About as convenient as having your car towed gets!

I needed a tow in the wee hours, and Butch came out himself to do the job, around 5:00am. He arrived promptly or even a few minutes early and kept in touch by cell once he was en route, letting me know immediately when he had delivered my car to the shop several miles away. Communication was good throughout the process, he was friendly, and even made a couple suggestions for starting the vehicle, although I had already tried those tricks, and it didn’t seem like he upcharged me for it being a late-​night call. Unfortunately, the car still hasn’t been fixed after sitting for almost two months at the first shop, so I may need to have it towed again to a different garage, but at least I know I can count on Northside to get the job done in a professional manner. If I had to suggest anything as far as ways they could improve service, it’s that some form of paperwork might be nice upon pickup, just so there’s a record of the tow. Butch did say that a receipt could be prepared for mailing or dropoff if needed, but most places I’ve dealt with just offer them automatically. Anyway, as another reviewer stated, needing a tow sucks, but if you have no other choice, these guys will help make the best of a bad situation.

Very helpful, very professional, very friendly. I gave them a call needing a tow, they told me it’d be about 25 minutes, and they were there in 20. Will definitely be using them again in the future if I need it. They made the best out of a crappy situation, so thanks!

Having to tow a car sucks, but if you gotta get towed these guys are the best! They got there quick, and were very friendly. When my insurance company needed some additional paperwork, they said they were nearby and could drop it off at my house! Really? That’s amazing! Highly recommended!

A friend randomly got me this towing company to help me with a flat tire during a snow storm. Greatest towing company I’ve dealt with! They were reasonable and so helpful. My flat tire ended up being flat too, and the guy ran back to the shop to get a air tank to refill my tire! I highly recommend these guys to anyone who needs roadside help.

Great fast polite service and great advice for getting my car fixed. Hope I don’t need again but They are saved in my phone just in case.

They went above and beyond to help me… wonderful customer service!!! They were great and I am very happy with them.

I have been a customer of Northside’s for a very long time now. I run a shop that uses their services and have heard nothing but the best from my customers who have had their vehicles towed to my shop from them.
Northside Performance goes out of their way to please their customers, all at reasonable rates!!! Especially with this so-​called recession, they haven’t even raised their prices. Another kudos to them: they always show up on time or sooner.