Nuri’s Custom Tailor

If we could give Nuri zero stars we would. Do NOT go here. My wife and I brought a brand new dress to be hemmed at the bottom. We asked for it back 7 days later, the first problem is she did not have it ready after 7 days, she called and asked for more time, and my wife was ok with it. We asked for a simple hem and team and the. It’s was $ 40, sounded high but we said ok. My wife went to pick it up, the dress was not steamed, Nuri said it would cost another $ 10, then my wife inspected the dress and it had snags on a brand new dress on the top and Nuri said it was like that, which it was not! Never again, now my wife has to purchase a new dress for the wedding in 3 days. Nuri’s is a nightmare and awful customer service. This could have been a much different review of we just had a person that understood customer service.

Took a good number of trousers and jeans to be altered after losing some weight. Some say don’t bother altering denim but I thought they did a Great job here. $ 130 to alter $ 1000 of pants, some significantly, seemed pretty reasonable. Took 10 days too which seemed like a good turnaround. Happy overall.

They do a great job, and are very friendly.

Very rude woman! And costly alteration of dress. Quoted $ 45! And then when I said «it’s too much, I don’t think I can do that. Maybe I’ll fix it myself» she started talking about how much her tailor gets paid and started remind the safety pins she had attached to the dress, I’m the hopes I’d say «no keep them on». Well I walked out of there. I’m not being rude, for its too much for me I have the right to walk out! Never going back again.

Really friendly woman and I love her shop dog too! Efficient/​convenient service, I had a dress altered for a wedding. I’d go here again for more alterations.

Best job I have ever had done on tailoring. They took care of my shirts and pants and they came back looking FANTASTIC. If your getting some Tailoring done ask for Tim.

I wouldn’t go here for alterations. I had to have pants altered in the waist and they were done poorly. I brought them back to get fixed and the customer service response was not professional. The woman is rude.

They do a great job and are very quick and affordable! They fixed a shirt that I probably should have thrown out years ago but refuse to for sentimental reasons. The sleeve was torn pretty bad, but they sewed it up so well that you can’t even tell! They have also fixed a ripped coat lining, hemmed jeans and altered dresses for me — perfect job every time! I also love that they are a family business — they are all very nice and they make their customers feel like family, too.

My family has been coming to the Nuri’s for 15 years tailoring, dry cleaning, laundry — they do it all. Dry cleaning and small minor tailoring (buttons, patches, fixes) can all be done in the same day. It’s a family owned, local business that knows what customer service is. We have had countless suit coats and pants tailored and hemmed over the years and have always had great service and excellent quality. The best thing is that Nuri’s offers a wide range of professional tailoring and cleaning services, you don’t have go all over the place for great service — it’s all in one place.
Nuri’s is extremely child friendly — Mrs Nuri has watched our family grow up over the years. And of course — don’t forge to say «Hi» to Roxy! (see picture)

This is a great little family business that I’ve been using weekly for over two years. I have a ton of dry cleaning regularly and minor tailoring done there. They have always treated me like a regular and always did a great job. Little neighborhood businesses like this make North Center such a great neighborhood. Also like Roxy the little terrior in the shop.

This is my first review on Unilocal,so you know Nuri’s was exceptional. I took a dress to be altered and a couple more to be dry cleaned this fall. They were done well and on time, but that’s not the best part. When I went to pick them up, I had only brought a credit card. I apologized and said I would come back later with my checkbook, and Nuri offered for me to take the dresses. «Just come back and pay us later,» he said. «We trust you!» Talk about a mom and pop shop. I didn’t take him up on that, since I didn’t need the dresses immediately, but the offer was impressive.

Awesome family business, I couldn’t recommend them enough. Their level of customer service is a rare commodity now, especially for a dry cleaner. Extremely friendly, prompt and reasonably priced. They did a fantastic job tailoring my cashmere sweater — a difficult fabric to alter — and they went the extra mile to make sure they were customizing it exactly how I wanted. Thanks guys

I was referred to Nuris by one of my good friends last June, because I needed some quick alterations done on a bridesmaids dress. They did an amazing job, in such a short notice!!! I recently took in one of my jackets, because the zipper was broken and jeans that needed to be hemmed. They did another amazing job and fixed my zipper for only $ 15! My jeans came out perfect too, I was very pleased with their work! They always do a phenomenal job! The family vibe inside is nice. Their very personable people and genuinely care about getting to know you and making you happy with their work! I will definitely keep coming back, and referring all of my friends! The only downfall is they don’t accept debit cards.

Sadly, Nuri passed away and I miss that dear, sweet man. His grown sons have stepped up to help Nuri’s wife and that should be a good thing except when it’s not. They seem to have all sorts of big ideas about how to reinvent a tailoring/​dry cleaning business and seem to have approached it with a Power Point presentation and the conceit that one of them worked in banking. Lost amid all their grand plans and egos is an understanding that they oversee a service business and customer service needs to trump all. There have been lapses and it sort of breaks my heart. It used to be a way-​above average neighborhood stalwart. Now it seems to have lost its soul.

Great tailors over here. I take all my clothes here to get the right fit. Very nice people here, and they do amazing work.
Even when I move out of the neighborhood, I will still go here to get my suits tailored. Thanks Nuris! The best.

How on earth does Nuri’s have such good reviews? I live nearby, so I have used them several times. On more than one occasion, an article of clothing (sweater, suit, silk blouse) was dropped off with a stain and came back with a stain! I have never had a dry cleaner return stained clothing to me before, and I can’t believe I returned after that.
The straw that broke the camel’s back was a terrible alterations experience. In January or February, my boyfriend dropped off my wool coat and asked for the pocket to be replaced. When I picked up the coat and the other items, the pocket had not been fixed. I brought this up, and she told me that my boyfriend didn’t tell her about the pocket. I didn’t want it to be a he-​said-​she-​said, so I asked for the pocket to be replaced. She quoted me $ 10 and said that it would be ready on Wednesday. The following Saturday I came in, and the pocket hadn’t been replaced. I asked why, and the answer was «pocket takes time.» What? I was so disappointed I said I was taking my jacket back. She then turned to the gentleman and asked him if he could do the pocket that day, and he said yes. She even gave me a special offer of $ 10, saying that pockets are usually $ 20. Well, that was an outright lie because she quoted me $ 10 one week earlier. They said they could get it done that day for $ 10, so I returned two hours later. Well, the pocket was terrible. I know what you’re thinking — «how do you mess up a pocket?» By shaping it like some kind of spiral staircase that not even my phone can sit in. Just the worst.
TERRIBLE customer service, BAD dry cleaning, BAD alterations. I will never return to Nuri’s.

Highly recommended. Quick story…
They are cash only — commonplace in Chicago. I misread my bill and grabbed less-​than-​enough cash from the bank before picking up my suits. Upon realizing this, the good folks of Nuri’s said, «No problem! Just come back with more clothes and we’ll be good!» That response was not so commonplace and I’m a customer for life!

After my usual cleaner on Lincoln went out of business I decided to give this place a try. I should have consulted them on the pricing before dropping my clothes off because the cost of dry cleaning certain garments was much higher than I was used to and was not posed anywhere or on the hand written receipt I was given. To top off my outrage at the price I was charged, without notice, one of my shirts was missing and another that wasn’t mine was in its place. After an argument where the lady said there was nothing she could do for me, I paid my big bill and left. Needless to say I will not be going back.
I now go to Frank’s Cleaners and have had a much better experience there.

Their customer service is matter of fact, and a take-​it-​or-​leave-​it kind of mentality. I needed a dress tailored and it was like they had never seen a big chest before. They told me it was impossible to tailor the fabric around them. I mean really.
This place might be reasonably priced for dry cleaning or for tailoring mens suits (around $ 50), but stay far away from this place if you have a big chest and need a dress fixed.
And beware, they won’t call you when they are done tailoring something even thought they say they will, so you won’t know when it’s done.

This place gets 5 stars all the way.
I walked in desperate, and I mean DESPERATE! I needed my wedding gown altered in a week. Apparently, people usually do a fitting a few months before and get the final fitting around their wedding. Well, not me.
Considering I planned my wedding in 3 weeks. Yeah. So I brought in the dress, and the woman (owner’s wife, sweetie pie) was all for fixing the dress until she found out it was my gown. She got a liiiiitle nervous but I told her how desperate I was and she said nooo problemo.
So, did they do my gown right? OHHHHHH YEES!!! My dress was not an easy fix… either. It had 3 layers of chiffon, I don’t know how they managed to alter the XL beaded gown to a M but they did.
Don’t even second guess them… just take your trusted items to Nuri’s!