PC Rebuilders and Recyclers

These place is the biggest con ever… I had ordered a computer back in Jan. 2015 received the computer in Feb it did not work at al., would not even turn on. I called the day I received it and told them it didn’t work, they offered to send a replacement battery, I told the lady the battery # as well as the comp make and model… she said they would send it within the next couple days… three wee k s passed I called to find out it was never in fact sent at all. so I waited over a week finally got the battery and as soon as I saw it I knew it was the wrong one. not even close to being right. soo at that point I decided it’s been over two months of not being able to use my computer so I sent back the computer along with the battery on we. March 18^th… they received it on March 24^th at 11.29 am signed at front desk by sheldon… weeks later no check. sooo I called 4÷8÷2015 spoke to Lisa who said the checks could only be made out on fridays… she ensured me it would be mailed Friday April 10^th… and would take 5 – 10 business days… on ⁴⁄₂₁ at 10:30 am I called back asked if they could check if it had been sent yet, Lisa ensured me yes they cut the check and mailed it on 4/10…on ⁴⁄₂₈ 12:10 pm called yet again saying I haven’t received the refund… when an extremely rude lady said oh I sent it yesterday… I said that’s not what I was told on the 21^st. she was rude cut me off and said she personally sent it… so anyone thinking about doing business with these thief should think twice… they are fabricators who have no intention of returning g your money for a product that never worked from day one… buyer beware…

This company sold me a 150 $ computer through Comcast’s program for reduced income families. First of all, I’d just like to say I was thankful for this and appreciated it very much. However, the computer display driver stops responding quite frequently in the middle of a page and takes a while to recover. I tried contacting PCRR about my issues a month after I received it because of this– they tell you your computer comes with a 90 day warranty and I wanted to see if they could either help me fix it online or replace it. I called 4 times during the month and left messages. I emailed the repair department with my problem. NOT ONCE did somebody try to help me or get back to me! Is what they have is a great idea but a NON-​EXISTENT customer service. Very disappointed. Would not buy from again.

Thanks Rob!
We have had a couple of people mention your post and brought their stuff to us. Here is just a little more information for folks:
PC Rebuilders & Recyclers (PCRR) has been refurbishing and recycling computers for use in schools, non-​profits and homes of at risk children for over ten years. Local Chicagoans drop off their old machines and PCRR turns them into totally usable systems. (And don’t worry, would-​be-​donators — if we can’t erase your hard drive, we’ll destroy it AND can even provide you with an auditable report). Our customers can buy a desktop computer starting at $ 165 with genuine Microsoft licensing. And they all come with a 3-​year hardware warranty, plus an 800 help number. If you need more info about us feel free to visit our website
or give us a call 773−545−7575. Thanks again!

This is a good place to bring your old unwanted computer hardware. I’ve gone here a few times and it’s always been pleasant and painless. I consider myself a pretty big recycler and it’s hard for me to throw stuff in the trash that can be recycled or reused. So, when I have a good amount of stuff to bring in I make time and bring it to them. It doesn’t take that long and there are no questions asked; in and out in 5 or 10 minutes.