Pearle Vision

The doctor and staff is marvelous! My family including my 4 kids have been getting eye exams from Dr. Marshall for many years because he is very patient and very nice. I just refuse to use bifocals and the doctor came up with an alternative. I love my new Mont Blanc computer glasses!
Thank you Pearle for the great work and dedication in helping all of us with our vision needs!

i wish i could give them ten stars great Dr Marshall great staff very friendly absolutely will recommend to all my friends

Omg these guys took great care of me. After being screwed over by Americas worst down the street I came here and immediately felt at ease. They asked me questions to find solution for my eye problems. I had to order my lenses and in the meantime they gave me a trial pair that they suggested may work even better with my line of work. And my contacts were cheaper here than the bang up place down the street. The staff was kind, patient, and sympathetic towards my needs. I found my new optician. Don’t go to a cheap place like Americas best, it’s a scam. At the end of the day you only get 1 pair of eyes. Pearle took great care of mine!

great people and great doctor. very attentive and professional. i have been getting my glasses there for years and now i bring all my friends glasses to fix. i even have a friend in russia who sends his cartier to be fixed there. i highly recommend this place for glasses. they are the best.

I don’t see a reason why not give the store 5stars… A little bit pricey but hey, they fixed my vision and I got a Ray*Ban!!!

Nice people but pricey glasses. They also try to up sell you on things you don’t need. I really hate shelling out $ 300 on glasses. My family and I have been coming here for years but now I have found other ways of getting glasses and contacts. I will still come here to see optometrist if I ever lose my prescription. Nice people, good service but pricey

My family and I have been coming to this place for years and have always been very happy with the service. Dr Marshal is very knowledgeable and thorough. He is always accommodating and cares about his patients. They have a very large selection of glasses and we have always been able to find good looking frames at a reasonable price. I would highly recommend it to anyone.

I was charged $ 50 extra for a basic eye exam because I didn’t purchase contacts from them. I had a coupon code for Vision Direct, and showed this to the receptionist. She went into the back office for a couple minutes, presumably talking with the doctor, and when they realized they couldn’t match the Vision Direct price, she increased the cost of my eye exam from $ 65 to $ 115. I’m not sure if this is even legal, but it’s certainly wrong! Avoid this place!

I work for a dentist, so I think certain criteria apply to all health care professionals and services. Ease of scheduling, accurate billing, being seated in a timely manner, not making anyone feel bad about delaying treatment, basically being a decent human being to someone who’s putting their health in your hands. As a health care provider I only honestly care about one thing from my patients: being on time for appointments! I digress.
I was about a year overdue for my contact appointment. Yes, I’m that idiot person who’s stretching the last pair of contacts until they’re SUPER itchy. So dumb. I was all set for glasses, so really just wanted a contact exam somewhere near my house that takes my insurance. Major score with Pearl Vision that you can schedule online. I walked in and saw about 4 people in the waiting area. Uh oh, will I be waiting?! Not here. They had two or three techs there that day that were efficient and from what I could tell, very patient. There was an elderly woman there with her equally elderly daughter, and they were treated with kindness. Of course the girl trying on 72 pairs of frames and a tech giving her honest opinion. My tech, I think her name was May, even tightened my old glasses that I brought in.
Dr. Marshal saw me right on time. I told him the contacts I wear are supposed to be worn for about a month and tossed, but I milk every last irritating drop of life outta them. He said I can wear them six weeks without harm, but to be more on the ball. I had a very thorough exam and warm small talk.
They ordered me six months’ worth of contacts, very nice for them and me. Maximized my benefits and didn’t upsell me. They ticked all my «health care» boxes and then some. But why wouldn’t they treat me nice? I was ON TIME.

I’m one of those contact-​wearing assholes who has been milking an 8 y/​o prescription from my address 3 cities ago. 1800contacts finally pulled the plug, so I had to suck it up and visit the doctor.
They take online appointments, which is a plus. This place is easy to find and has parking. The receptionists were nice and helpful, and the doctor was great. I have some weird eye anomalies, and he was kind, patient and thorough.
This Pearle was supposed to take my insurance according to my healthcare website, but I didn’t have coverage according to Pearle. Once I get the skinny and my lenses, I’ll up/​downgrade this review. Pins and needles.

I seriously love this Pearle Vision. I’ve been wearing glasses for a long time and have had many crappy experiences at eye care places. I’ve gotten three pairs of glasses from this Pearle Vision and I have never had an inkling of a problem. Dr. Marshal is very professional and nice. The optical technicians are great at their jobs. My favorite technician is Willie! She’s great at helping me pick out frames! Another bonus is that the glasses are ready the next day. At other places I’ve had to wait two or three weeks for them to be ready. Not at Pearle! Go to this Pearle if you want a 5-​star eye care experience!

Awesome experience here last week. I am a bad contact wearer and will stretch out a year long prescription to last me… oh… three years. Bad, I know. I started doing it when I didn’t have insurance and now that the hubby has a good vision plan, he begged me to go in. So I did. I picked this place simply because it is specifically covered by our insurance and it is near to our Ravenswood abode.
Made the appointment way in advance and when I walked in, I was helped immediately. I filled out my paperwork and as soon as I turned it in, was shown to the doctors chair. The doctor was friendly and cheerful… and efficient! Turns out, my crappy extension of my lenses did zero damage to my eyes and everything checked out a-​ok. I ordered a new supply all covered by my insurance, paid my copay and was on my way. The whole experience took less than 30 minutes.
I got a call the very next day saying my lenses were in for me to pick up. Wow! That’s some service!
I’ll definitely be back!

What in the Hell is going on here. That is a statement, not a question. I had a miserable experience at this Pearle. First of all, you walk into this place to discover three receptionists. 3. And they all sort of glance at each other to nonverbally decide whose turn it it is the handle the single customer they have. Then they mumble, or grunt. At you. The male doctor, who may not be there anymore, screwed up my glasses prescription. The contacts were fine, but I made the unholy mistake of buying the glasses too, and there was no way in hell they were going to give me a refund. They offered to correct the prescription for free, which they did, but this was after fighting the refund request 3 times. I had to keep asking for a refund, and was told that I would still be charged $ 60 for a lab fee if I returned them. So, instead of paying $ 60 for absolutely nothing, I decided to allow them to correct the glasses, which are still slightly off. Never going back there again. Their 30 day refund policy is a lie.