Penske Truck Rental

Moving across the country is stressful enough, renting a truck with a leaking roof does not help at all.
It rained the day we picked our truck up, quite heavily, and it wasn’t until we’d loaded the 22′ truck trailer almost halfway full that we notice the roof leaked, near the front by the cab. Unfortunately for us, we loaded our bedroom first, so the leak was directly on to our new mattress.
I don’t think its unfair to expect that when I pay nearly $ 2k for a truck rental, that it should at the VERY LEAST be water tight.
Luckily for Penske, the agreement they make you sign before taking the truck absolves them of any liability for matters such as this. Great job !
Besides the leaky trailer, the truck was fine. If you go with Penske, be sure to check the weather forecast first.

First time and good experience. Staff was friendly and trucks were clean, well kept. I
Booked a 12 ft truck online, however given the next size up at no cost (staff said mpg were same). He also tossed in a dolly at no extra charge. Did a one way to Chicago. Definitely happier w Penske experience than any Uhaul I’ve used in the past. Plan to keep using them. FYI — This Penske is located inside a Home Depot, inside the rental tool area.