Pet Supplies Plus

LOVE LOVE LOVE this store. I actually drive a little further to get there than I would to other pet stores. It is well worth it.
The prices and sales are amazing! Also, seeing Dawn, Trevor and Nick add brightness to my day!
ALL employees should be that AMAZING! I would give them way more stars if I could!
Alfie also prefers this store… He told me so… GRIN!

Pet Supplies Plus provides only the highest quality food and treats. They have been doing it for years, way before it was a trend. The staff at Elston is always friendly and loves our dog. Dawn is the best, she’s a staple at this location and always remembers us.

They have more of the everyday dog needs in the neighborhood. There are plenty of smaller «mom n pop» shops around the neighborhood that are good for quick pick ups, but I wouldn’t recommend them for your big purchases, as they’re usually far more expensive. Pet Supplies Plus offers a great selection and very reasonable prices, especially if you have their savings card.
Overall I’d recommend this store, especially since it’s right next to Trader Joe’s. Parking is free and usually available. The staff could be friendlier at times, but for the most part they’re pleasant.

Love this store! It’s very clean and has the friendliest staff. My dog and I probably only make it into the store once a month, but Dawn remembers us every time! And Hunter loves her so much because she always greets him and I’m sure the treats help too. The staff is so helpful and I’ve never had a bad experience there. The prices are also reasonable which is great. They are always doing great things for animal charities and you can donate products for pets in need at any time. This place is great!

Amazing store here. They helped me out when I broke my back and offered any and all kinds of help. All the employees are awesome. Dawn, Francisco, jay, Matt, all the employees that was just naming a few. You are awesome and thank you so much for taking care of my dogs and I with excellent customer service. More than just employees they are great friends. Not many stores or businesses in Chicago are very nice to people anymore most places just want your money but pet supplies plus will point out coupons that will help you save even when you’re at the checkout they will give you coupons. This store is the only pet supplies plus I will ever go to in Chicago and they have great fun personalities there.
Thank you dawn for always pointing out new coupons for me and for all of everyone’s awesome personalities
YOU ROCK!

As a current college student living with her parents, we have recently adopted a cat to add to the family. And ever since then I’ve always been grateful that this store is literally right next door to where I am when I need to make a trip for my cat. The staff I’ve encountered so far have always been friendly and always were there to make sure that I am finding everything I need. The best part about it how affordable everything is. Sure, it’s not as up there as the big names like Petsmart, but this place has kept me happy in terms of customer service and products. Recommended to a friend of mine who visits frequently and always bought treats his dogs are also crazy for and loves the place as well.
Overall, five stars from me and no complaints!

I hate coming here. Dead beta fish. But I need pill pockets and theres a parking lot. When I buy a cat item at register the employee should not try to sell me dog treats at checkout. Nor should they ask. if I wanna donate to a dog charity since my cat cant eat them.

I had just picked up my sisters Dog from O’Hare at 5 am from Hawaii. He needed a bath really bad and this was the only place that opened at 8 am on a Saturday. We got there early and took a walk around the neighborhood, then came back to the front of the store at about 745 am. The manager saw us outside and came out to greet my dog and give him a treat. He was so nice, and let us in early to start giving a bath. That such a great way to start my day. Thank you!

Huge selection of food, treats, and toys. Awesome sales. The staff love my dogs!

Got a puppy Sunday and needed some teething advice and supplies. The gentleman working there walked me through all I needed and made my life so much easier. The spray he suggested for potty training is working fantastic! I’ve used it twice and both times my pup went potty. Also asked about weight loss food for a cat and he showed me some types we’re going to try. Really helpful place, good selection and good sale going on now. I’ll be back for sure!

Everyone here is so nice, knowledgeable and helpful. If one employee doesn’t know something, they find the right person to help you.
I can only have cats at my apartment so as an added bonus, I get my fix if doggies while I am here an customers bring in their pooches with them. Love it.

I LOVE this place! They have a great selection, good prices, and the employees TRULY care about the animals in their care. It is really amazing. I have a little one (LO) and especially in the winter we visited this place and pick up this or that for our dog but mostly for my LO to check out their animals. There were so many occasions when I saw them treating the animals with dignity. They are also so friendly to and knowledge with their customers. FIVE STARS!

Not my closest option for dog food and pet supplies, but it’s usually where I head. Clean, well-​stocked, and conveniently located next to Trader Joe’s.
Associates have been reasonably helpful when needed and not intrusive. Pretty sure it’s the cheapest source for my preferred dog food.
My only beef? They sell young, unaltered rabbits. 5 minutes on petfinder would show you that there are dozens (if not hundreds) of rabbits in need of homes in the chicagoland area– why on earth aren’t they partnering with one of the local adoption groups to house bunnies for adoption? Why are they selling young bunnies (often in mixed-​sex groupings)?

This is not the pet store we live closest to, but we drive here for what we think are better prices and better service than other competitors in the area. Our dog loves the gourmet dog treats they keep near the cash registers, so even though they are a bit pricey (they come from a bakery, I believe), we always get her one or two.
The thing that is probably best about this location is the self-​serve dog washing station — that’s a live saver. It is so much better than our old alternative of washing our dog at home. We were excited to see these guys move in, and hope they stay in the area.

I shopped at this pet store for super worms and Carefresh bedding. I have bought containers of 50 worms from here a number of times. After my pet blew threw the first two containers I was suspicious of there actually being 50 worms in the container… So on the third container purchase I actually kept track. It had 35 worms inside. OK, no big deal. Bad shipment? Fourth container, 30 worms.
I’m not sure why I even went back after this, but I happened to be doing some shopping at TJ’s and it was pure convenience that got me through the door. I asked an associate how often, if ever, they sort through their worms and he looked at me like I was speaking Chinese. After a long and awkward silence he said he would go and ask a manager. He quickly reported back that they do not ever sort through the worms, that they «die really quickly» and that they were getting another shipment on Thursday or Friday and that I should come back for the fresh shipment. That is not true at all. Super worms live for a really long time. And judging by the mass carcass count on the surface of the container, these worms were nearly two months old. I gave this store an extra star because the associate was honest about not doing his job and was apologetic about it.
Carefresh bedding: They’re often out of the small and medium size bags. The large 50L is too big to carry around (CTA commuter here).
Other observation: Very small selection of rodent food.

I had ventured to TJ’s today with the singular goal of picking up some dog food (and groceries.) For some reason, I had forgotten that there was a pet store in the same plaza. So I decided to stop on in to Pet Supplies Plus after my grocery sesh.
Having done the Anti-​Cruelty Society 5K recently, I had just fed my pup the free sample packets of Spring Naturals dog food we picked up from the walk. She went nuts for it! While perusing the aisles, I saw that Pet Supplies stocks all the big brand dog foods. Then I turned the corner and saw their natural foods section. SCORE!
I found the Spring Naturals dog food in all the flavors! It was such a glorious find. I’m so happy that I stopped in and am excited to come back with my dog. Can’t wait to explore the store a little bit more and see what other awesome products they have in stock.
Oh yea — and the check out lady was so friendly!

Nice store, friendly helpful staff. I love the direction this chain has gone into by carrying many healthy food options for our animal family members. Within a minute of my entering the store someone asked me if I needed help, I told them what I was looking for and I was in and out within minutes.
Good selection, helpful staff, parking lot and next door to TJ for your people food needs, very convenient.

So, I grew tired of the dirty looks my 2 maine coons were
giving me today, I think they grew bored of the cat food that
I have been buying for them.
So, I decided to be productive and go to a real pet supply store
as oposed to Jewel or Target.
And. I will admit that I shop at Target basically because the
prices are cheaper there.
So. I visited Pet Supplies Plus today and I liked this North Center
Location. it was right next to Trader Joe’s.
So. I will say I did like this store, they have a nice friendly staff,
plenty of variety for pet owners.
Lots of different varieties of food, treats (they have greenies. my cats love
greenies and not everyone carries them!)
Lots of toys. I wish my cats were still young and playful because
there was this really cute catnip carrot and I really wanted to buy it
but my cats are older and they are sleepy alot. zzzz…
So. I did not invest the $ 5.00 in this catnip carrot.:(
I also have a pet supplies plus savings card and that works out well
for items on sale.
I was able to get my fancy feast items on sale.
My cats are lovin Fancy Feast!
So. this store is pretty nice all around.
Nice sale prices. although certain items at regular price
can be high. Hello Blue Buffalo.
Good Kitty Litter prices too. Gotta have that…
And a great helpful staff, Elayne my cashier was very friendly!
So. I do like this store.
And at my next Trader Joe’s visit I will visit again.
For I Love my Cats. and they Love their Greenies.
I’m a really good pet parent.:)

This is for the fab grooming job our senior rescue dog Herbie got at Pet Supplies Plus on Lincoln (next to Trader Joes) today.
Grooming area looks clean
Groomer polite, nice guy, seemed to know his stuff
competitive price
very beautiful grooming/​cut on our senior Maltese dog — see photo!
obviously a lot of time and care to get out all his matted hair spots
Groomer explained he mostly combed out the matts very carefully
Groomer showed us a brush and a comb we should buy for maintenance (we asked)
Our dog seemed happy when we picked him up
Just allow a lot of time, since our guy did a very thorough job. He had said 2 hrs but it was really 2 hrs 40 min, and he seemed to be the only dog there. (2pm appt Wed) They call you when done.
BTW, this dog is our third rescue dog so we have quite the pack now (plus 4 cats). We adopted him from FCACC — Friends of Animal Care and Control. We have had him for 10 days now and he’s wonderful. FCACC had a benefit to feature their senior dogs up for adoption where we met and fell in love with Herbie!

It would never have crossed my mind to do it, but slotting Pet Supplies Plus into the old CB2 space could not have been more genius Actually, it could have — they could have magically doubled the parking lot too, but I guess that’s me being greedy.
I was slow to warm up to PSP, but over time have become a big fan of the chain. Prices are good, usually better than Petco and the staff is always helpful and friendly. What I like most about this particular store is the selection. I’m not sure if the plan is to upgrade all PSP stores, but this one seems to carry a lot more higher quality and boutique-​type brands (grain free, atypical proteins, etc.) than its siblings. It’s also the first I’ve seen with in-​house grooming services and a DIY bathing area ($ 8/​dog).
My only complaint is minor; during one visit I learned that you can’t get two carts down at least one of the aisles. Hopefully, this is not the case with the other aisles because that could create real bottlenecks.
The addition of Pet Supplies Plus has turned this strip mall from one I tried to avoid, to a destination. Being able to stock up on food for myself and my four-​legged hooligans in one shot is a worthwhile tradeoff for any parking headaches I’m likely to encounter.
Welcome to the neighborhood PSP — glad to have you!