Planet Access Company Store

The GM of this store called me and apologized profusely. She assured me that this will not happen again and that the employee will be handled appropriately. She assures me that she welcomes families and would like me to come shop again.
I appreciate her reaching out and will return.

I love the products this company sells and what they stand for! If I could rate this store on those two aspects I would give it 5 stars! There is only one reason why I’m giving it 1 star and that is because of the snotty employees! The employees are rude, condescending, immature late 20s/​early 30 somethings who obviously feel like their job is so cool (but have nothing else going for them). The employees are the only reason I hate shopping here because they make customers feel uncomfortable with their immature giggling and awkward stares and silences. There is one girl in particular who has the most ratchet valley girl voice I have ever heard (you will know who I’m talking about, trust me). The two blondes are especially snooty and awkward… they can’t even wait until a customer has left the store before they start laughing at them and saying mean things, like a normal bored employee would do. Oh well, at least I can buy these products online. If the store manager is reading this, please have a talk with your immature, annoying employees or I am sure I’m not the only customer you will lose. Please lose the Valley girls (and guy)!

I love shopping and companies that promote social responsibility so this place is perfect.
100% of the proceeds here go to helping mentally challenged folks find jobs and get the services they need to be successful in the community– what an awesome initiative!
They have a great selection of unique gifts with a large selection of Matt and Nat vegan bags. I picked up a nice scarf on my visit but would return to support this fantastic non-​profit.

My favorite store for clothing. They have a wide variety of brands such as Nau, United by blue, and many, many more. I just went on a clothes buying spree the other day, and I could never be happier with my purchase. Planet access pays great attention to quality of clothes, and this store is truly a bang for your buck. Not to mention, the store is all about environmentally conscious clothing, whether it’s a Nau jacket made from organic cotton and recycled polyester, or an amazing tee from untied by blue: a company that removes one pound of trash from the world’s oceans and waterways for every item bought.

Excellent collection of cloting, accessries, and home goods. I haven’t seen such a large selection of Woolrich anywhere!
Picked up some fun home accessries (coasters, candles, soap) and my friend purchased up a couple great shirts. The sales people were very informative and quite sweet.
Will definitely be back!

This store has a Portland vibe. Good selection of clothing. Carries Nau, Horny Toad, Gramicci and a lot of other brands. Some housewares. Socially responsible mission. Supports a local non-​profit, Search Inc., whose mission is to support adults with developmental disabilities.

Somewhat overpriced, and still they have to pull a ‘bait and switch’???
Spent almost two hundred dollars on clothing here at full retail markup, then tried to add on a (n already overpriced) little brass and waxed thread necklace, but was told by the cashier that it was priced incorrectly, and she would be charging me the ‘correct,’ higher price for the item, and is that okay. No, it is not okay. It’s called bait-​and-​switch, and it’s illegal. I checked the other three identical items on the rack, they were all priced the same as the one I was trying to buy, which I pointed out to her. Still no concession from the cashier. I would have to pay the ‘correct’ price or no sale. So… no sale. In fact, no sale ever again. Standard practice would have been for you to sell me the item at the marked price, then pulled the rest and mark them ‘correctly.’ Since when is the customer expected to pay for YOUR mistakes? That’ll teach me to shop retail.
Shady business practices here, keep your eyes open.

Love the product, love the social value. Have also seen tons of changes in the store lately — cool new stuff coming in, can’t wait to see what’s next!

This is a wonderful store and a great addition to the best shopping strip in Lincoln Square! I have shopped here a couple times and on both occasions the staff were so friendly and knowledgeable about the brands. The store was a bit more sparse when it opened in the fall but I was in there last week and they have a lot more in the store than before. I think that I prefer the winter line to the summer line, the Horny Toad and Nau coats and sweaters are incredibly warm and comfortable. I especially like the look of the nau brand. It is really expensive but when I buy things like that I know that it is more of a clothing investment, quality over quantity. I have a horny toad jacket from years ago that I still wear because it’s an awesome jacket and it’s held up incredibly well. I also really like the mission behind the store too. You can see the info about the not for profit parent company on the website. I think that it is awesome that I can be a greedy consumer while being socially conscious!
All in all — great store, great staff, great brands, in the words of the Californian Governor — I’ll be back.
(and an added added bonus is Café Selmarie is next door!)

I had passed this storefront two times while strolling the Lincoln Square strip and couldn’t pass by one more opportunity of entering. While the space is quite open with clothing, footwear and accessories which are nicely displayed throughout, it still seems a bit sparse. I took a look at their sweaters which were 25% off and they were still pricey at around ~$ 100 each. I will admit that the materials and quality were stellar. What I learned about PAC is that they have a parent not-​for-​profit company called Search Inc. which «empowers persons with developmental disabilities to achieve their full potential, accept a valued role in their community, and lead rich, rewarding lives.» PAC does this by selling products of socially responsible brands (Horny Toad, PACT Apparel, Nau Sustainable Clothing and Kayland, to name a few) to help fulfill their mission. One fall coat by Horny Toad did catch my eye until I saw the price of $ 135. If I saw the coat on a pay day I would have probably purchased it, knowing everything behind the store, however, their prices are a bit steep. On another note, the staff was very friendly and helpful. If you have the money and like to help others by simply shopping somewhere like PAC, I’d recommend it.