Richard B Diverde, DDS

Over the weekend, I fell on my jaw and cracked off a tooth. I knew I needed to get my tooth repaired fast but had no appointment scheduled with Diverde Dental Studio. Monday morning I went in without any appointments and was hoping that they can help me on the fly.
The receptionist looked at me and saw that I was in fact needing a dentist to look at my jaw. She told me to hold tight and went thru the entire office looking to see if she could find any dental specialist to examine my tooth. She found Sabrina Cinqui, she asked me to step into her office and took a quick look and asked me a few questions, to my surprise she knew what was needed and glad to know that within Diverde, they have their own lab to make moldings on the fly. In less than 2 hours, I had a cap for my cracked tooth and able to smile now until they make me a permanent mold for my tooth.
High recommend Diverde for all your dentist needs.

If you want a dental practice that understands how to get you to add onto unnecessary services in order to run your bill up — this is the place for you.

I have been going to Dr. Diverde for about 18 years. I have had the best care and advice since going to him. This staff is always friendly and it feels like home when I come in. Their services are equal to my own family dentist when I was a kid; who I still have a relationship with when I go back home to NE. I expect to have the same relationship with Diverde and his staff as long as I’m living in Chicago. Great place & great dentist!

Dr. DiVerde has restored my faith in dentists! As someone who grew up without dental care/​insurance, now in my mid-​20s, it’s all damage control. I’ve had a couple of shoddy dental jobs that I have paid for (monetarily and in terms of personal discomfort), and all I wish is that I could have found Dr. D earlier in my life. Fortunately, I’ve picked up a lot of great education from working in the dental hygiene association, and someone there recommended Dr. D to me. It was the best recommendation I’ve ever received.
Dr. DiVerde has coached me through numerous cavities, a couple of crowns and root canals, and if any of those things COULD be painless, they would’ve been. I have never felt judged for the quality of my oral care, or if my routine hasn’t been perfect. Dr. D always talks me through his recommendations, never rushing me, but explaining the consequences of waiting.
His dental hygiene staff and the assistants are always pleasant, offering a lot of education and recommendations of their own, but they never push any services on me. You can tell they are all passionate about oral care and the health of their patients, and they all seem so driven to learn more. I think that’s the atmosphere Dr. D creates.
The team at DiVerde Dental Studio really offers you all the tools you need to take charge of your oral health, and they hold you accountable without making you feel so guilty for not flossing that you are ashamed to come back. When people are so willing to help you succeed and be healthier, it’s hard not to want to step up and make them proud.
The front office staff (Peggy and Jamie) are the most patient, kind, and helpful pair you will ever come across. They’re easily accessible by phone or email, they confirm all appointments, and submit pre-​estimates before expensive care actually gets done. I am a really annoying patient because I am a bit of an insurance nut, but they are always willing to help me figure out the REAL cost of a procedure before going through with it.
The only hitch with DiVerde Dental Studio is that they don’t participate in insurance networks (I don’t blame him for this, actually), so the cost of services may be a bit higher than what your insurance deems a procedure is worth. That being said, they are still reasonable charges – it’s just the way insurance systems are set up.
For me, that extra money is assurance in a job well done. If I’ve ever had any issues or been slightly unsatisfied with anything (like a rough edge on a cavity that was driving my crazy!) Dr. D gets me back in the office and fixes it right away, no questions asked. His whole team really stands by their work. This is a big change for me and all the drill-​and-​fill dentists I came across in my life who made me feel like it was my fault if something was uncomfortable after dental work. Yes, I am accountable for my dental care, but I’ve come across too many dentists who just wanted to charge for procedures and never talked about prevention, diet, or finding an oral regimen that worked for my and my lifestyle. All of the things that make Dr. DiVerde and his team shine.
This place is worth every penny, because for the first time in my entire life, I feel like my teeth and gums are on track to getting healthier. And I have Dr. DiVerde and his team to thank for that. I actually look forward to going in and catching up with everyone on staff, because I know I’m getting the best care possible, and that THEY care about me.
The hours work perfectly for those of us who work 9 – 5 downtown, as I can get in early, on my lunch hour, or after work. You also get to overlook Millennium Park and the lake while you’re getting worked on. Pretty tough to beat. Oh, he was also Obama’s dentist when the president was in Chicago, so… that’s a pretty big feather in your cap! ;)

I have been going to DiVerde Dental Studio for about 12 years and I highly recommend it. The staff treats patients with courtesy and respect, the environment is warm and welcoming and Dr. D. is not only skilled and always up on the latest developments in dentistry, but also a funny, really nice guy. I actually look forward to my check-​ups; how often do people say that?

I’ve been meaning to give Dr. DiVerde a review for the longest time. To put it bluntly Dr. DiVerde is a ROCK STAR in my eyes! There was a long gap in between my last two visits due to financial reasons and not having dental insurance. I had a major dental issue with badly bleeding gums. Needless to say I was freaked because I was afraid that I was going to have some teeth extracted and that’s the absolute last thing that I wanted to happen. When I went to that first appointment after the long gap between the last one I was crying because I was terrified that I was going to have some teeth pulled and Dr. DiVerde was able to calm me down. I realized that I had to take care of the issue right away but didn’t have the money. Dr. DiVerde worked with me. He provided me with free X-​rays. I was relieved that I didn’t have to have any teeth pulled. He reassured me that my teeth were in very good shape considering the fact that it was many years in between appointments. I was happy to learn that all I needed was a deep cleaning. That process lasted for two hour and a half hour appointments. My hygienist Jennifer was the bomb and kept me relaxed. After both deep cleaning appointments Dr. DiVerde gave me a free sonic toothbrush as well as a free water pic air floss. I do a much better time of maintaining my dental health (I could do a better job though). To top all of that due to my financial situation Dr. DiVerde put me on a payment plan that was manageable. Needless to say Dr. DiVerde will be my dentist for a long long time. If I could I would give him three thumbs up. As I stated before Dr. DiVerde is a ROCK STAR!!! I refer everyone that I know that is looking for a dentist to Dr. DiVerde.

I love this place. Not only are Dr. Diverde and the other dentists great, but he has the prettiest women working there. The hygienists and receptionists are all gorgeous and nice. A+ would get teeth cleaned again.
(I have had some billing issues with them in the past too but nothing to cause me to not go back)

Love the view from my dental chair!!! Great view of Millennium Park… worth going here just for the view…
They have pretty good hours so that you can get in early in the AM or late in the evening.

There are too many great dentists in Chicago to risk your credit with this one. I just ran my credit report and saw a collection amount for 12 from Diverde. I paid them 12 dollars two years ago. The next time I went (not knowing they had turned me into a collection agency for a paid bill) they misplaced the record of me paying them 25 dollars. «Oh, there it is» was the response when I called to point out my payment later. When I called about the collection agency issue it was obvious that they had the complaint before and didn’t care. I like the office and the doctor but risking your credit is not worth the view of Millennium Park.

I’ve been seeing Dr. DiVerde for nearly a decade and he’s the total bomb. (Note: He has been Barack Obama’s dentist since way back in the day and now he is official Dentist to the President and has been to the White House and everything. Bonus!) While I’ve mostly had routine cleanings, I’ve had a couple of other services there and received state-​of-​the-​art treatment every time. Dr. D is very fun and personable and the office is immaculate. The office staff is okay but at the end of the day they aren’t the one drilling holes in my teeth so who cares. The hygenists are a little chatty but competent enough. However, all of that pales in comparison to the care and service that Dr. D himself provides, and I very highly recommend him.

Great dentist, great service, terrific view of Grant Park, Millenium Park and Monroe Harbor. What better place to get your teeth drilled!
Really, this dentist is professional, well-​mannered, interesting to talk to and he does a terrific job. You won’t be disappointed. The office staff is courteous and the hygenist does a fine job too.

Dr. DiVerde is the best for three reasons:
1) He provides exceptional dental care.
2) He doesn’t pressure you to pay for services you don’t need like so many other dentists.
3) He’s hilarious and makes going to the dentist a pleasant experience.
I started going to Dr. DiVerde a couple of years ago after two years of trying to get my old dentist to fix the dreadful crown she put in.
On my first visit, I told Dr. DiVerde about the problems I was having with my crown – I couldn’t chew on that side of my mouth, I was grinding my teeth, etc. I asked him specifically if I should get a mouth guard because of the teeth grinding. He suggested we adjust my old crown first and see if that helped before wasting $ 300 on a mouth guard.
Thanks to Dr. DiVerde, I could actually chew on that side of my mouth for the first time in two years! And, I stopped grinding my teeth WITHOUT having to blow $ 300 on a mouth guard!
Dr. DiVerde is not in my insurance network so I have to pay extra to see him, but he is worth EVERY SINGLE PENNY! Especially since he’s NOT trying to scam me out of hundreds of dollars for something I don’t need.
While we’re on the subject of money, I NEVER have any problems with billing at Dr. DiVerde’s office. They’ll even call my insurance on my behalf to confirm whether a service is covered before I schedule an appointment.
As Lee C. said, mailing a paper check in the electronic age can be a big pain, especially if it’s only for $ 4. However, it is ludicrous to suggest that they shouldn’t bill patients for the amount. It may only be $ 4 in your mind, but if you multiply it by hundreds of patients, that $ 4 becomes a pretty large sum of money.
If anyone else has the same problem with mailing paper checks (and I know I do!), see my review for Malinda Distefano over at Citibank. She’ll set up an account for you and show you how to send a check electronically from
. It’s quite easy and doesn’t require the dreaded trip to the post office.

I rarely give a negative review, but Di Verde Dental Studio’s office is enough of a pain that I’ve decided to go elsewhere.
I had gone several times for regular cleanings. The hygienists were ok, and they do have a great view of the park and the lake from their chairs, but it’s not worth it for me. Like Dane K. said, I don’t understand their billing. Most places overcharge for their services to milk as much insurance money as possible, then they send you a notice showing the total and the amount insurance covered, but they don’t actually charge you for the little remainder insurance doesn’t cover.
I have really good insurance, which covers $ 250 per cleaning twice a year, and also covers regular x-​rays. I expect that any decent dentist office would work with my insurance so I don’t need to hassle with billing. But Di Verde sent me bills for $ 4 or $ 5 after each visit. I naturally assumed that like other places, it was the customary milking insurance money and not actually expecting me to write a check for $ 4. But after a couple visits they sent me a billing reminder, so I called and talked to a woman in the office who said, ok, they’d waive it.
Then I got a late payment notice. I called again and got the office manager who said there was no note on my account that I didn’t have to pay, and she gave me total attitude about why I wouldn’t pay it. I really don’t care at all about the money, but it’s just obnoxious and annoying to have to both with writing checks for those sums. Now call me modern, but I haven’t payed a bill with a check in ages, and I send at most one piece of postal mail a year, so it’s really a pain when someone sends me a paper bill, much less for $ 4. I’m bound to forget about it and get late notices, since I’m just not used to working with paper, and it can require a special trip to the post office to buy a stamp. I wouldn’t mind at all if it were a reasonable bill, but this is ridiculous. My partner also goes there with the same insurance and has never been billed for the $ 4 remainder. He called and asked about it, and the office manager gave him major attitude too. Besides just not wanting to waste my time bothering with mailing $ 4 checks each visit and having to remember to do so, they’ve lost my trust and the woman on the phone was such a jerk that I’ve decided to go somewhere I don’t have to think about billing — that’s why I have good insurance.
Other people may not consider this a hassle and might not mind going here.

Since everyone else seems to be reviewing the dentist… I will too.
I used to hate going to the dentist, now I don’t think twice about it. I love this place.
I don’t know if they have some super dooper scheduling system, or if they’re small, but I walk in and they all know my name. I like that I don’t have to say «hey I’m so and so, I’m here for a 4pm» … They just know and remember me.
Also, Dr. Adam, the periodontist is the greatest oral surgeon ever… and he’s Canadian, ehh?
I also love that I can schedule just about anything and not have to wait for 3 months. Not that I need it, but I could probably pick up the phone and schedule a root canal for next week and get it done.
I don’t always quite understand the billing they do, but the insurance picks up everything I’ve ever had done there so it’s somewhat non-​issue… If they have any flaws, it’s with their billing… Every time I visit, a week or two after I’ll get a random bill … Then I’ll call and they’ll say it was a mistake and to ignore. Or last time when I was leaving I tried to pay my co-​pay, they told me I didn’t need to… Then a week later I got a bill for my co-​pay. Then a few days after that, I got another saying it was automatically paid out of my FSA account… But then a few weeks after that I got another bill saying I needed to pay it and they charged me 40 cents interest. I can overlook their strange billing errors because I like the place enough.