I should’ve heeded the warning from the previous Unilocal review… as I sit here writing a review after Rivers Edge Moving did a no show for my move. I saw a add for the company at a apartment building. Through correspondence with Mike via email and phone the move was set up. I even confirmed with him via phone the day before. So about fifteen minutes after my scheduled move time I called and he said they were running late and finishing up a previous move. After a hour or so and not answering my calls it was clear they weren’t going to show up. They left me in a major bind! Scheduling after hours moving time in two high rises, taking time off work, trying to find a company to do a emergency move after 6pm… the list of how his unprofessionalism affected my move goes on and on. Even though River’s Edge is cheap, save yourself the drama and stay far away! You get what you pay for! PS…Yelp is making me give them one star but only if negatives were possible…
Fred E.
Rating des Ortes: 1 Chicago, IL
«You get what you pay for» has never been a truer adage here. We hired these guys to move 10÷5÷11 because we had to retrieve belongings from a public storage unit as well as an apartment prior to moving into a high rise condo. We had a strict time limit to move in with the freight elevator. Also parking is terrible by the both the apartment and the condo. So we were loath to ask our friends to do a 3 location, crappy parking, strict time-limit move. We were originally thinking of renting a truck and maybe getting some extra help from the day laborers by the Home Depot. But we saw an advertisement on the street for these guys… only $ 45 per hour! So anyway, they showed up 15 minutes late which wasn’t the best start, but not too bad. Mike, the manager/owner is pretty young. When he opened the truck door I was rather dismayed to see a lot of furniture already on the truck. Mike explained that he agreed to get rid of it for his last customer the previous evening. He thought he would just dump it on the loading dock of the public storage unit I had rented. When I explained that I didn’t think the storage manager would appreciate that I got a surprised, «Really? Oh…» response. Anyway, fotunately I had my wife, father-in-law, and brother-in-law there to assist. And we did. We did as much, if not more, heavy lifting than the«movers». I also had to assist directing the loading of the truck. We made it into the condo in the allotted time-frame, but afterwards discovered significant damage to several of our framed art pieces… nothing original or irreplaceable, but it’s gonna cost to make them hangable again. Bottom line: the Home Depot idea was better. Should have gone with that.