Rogers Moving Services

Used them to move and my PS4 and controllers go missing during the process. Multiple items were broken during the move even though the boxes were labeled Fragile! Would never recommend them or use them again!

I used Rogers Moving Services today. Antonio, Johnny, Terrance and Zach were all very professional, polite and hard-​working. I was very satisfied with their service and recommend them highly.

We moved my mom from an apartment to a condo, and these 3 guys moved her in under 2 hours and were exceptional. They were quick, careful and very nice. They were Al, Antonio, and Johnny. They did a fantastic job! Never been so pleased with a moving company! Thanks guys!

I’ve used Rogers Moving Services four times. These guys are great. They’ve always been on time, and they’re extremely efficient. I don’t own expensive stuff, but they’ve always been careful with it anyway. I’ve posted all of about four Unilocal reviews ever, but I really think this is a good local business, and I wanted to support it.

Great customer service. The 3 gentlemen (Antonio, Jamie, and D… I forget the whole name) that helped me move was very polite. I booked them for a two hour job which ended up being almost 3 hours only because I asked them to do extra work once they moved me in. My place was already furnished so I had them to move the old furniture to the basement and bring in the new furniture. The guys had no problem with staying the extra time. I definitely would recommend this company and if I ever need to move anything else I would hire them again.

They were the most efficient, nice young gentleman. They finished moving everything in ²¹⁄₂ hours! I was only moving 1.5 miles away but still an impressive feat. They were very happy to have minimum stairs to combat. They were so fast that I ended up having to tip them with my card because I could not get cash out fast enough. Please do make sure you do that beforehand. I would recommend this service to anyone; extremely affordable and feel that I got a great value.

This moving company is as bad as it gets. They showed up late, scratched up my furniture and attempted to overcharge me. Better than that: one of the workers smelled like booze and another smelled like weed!!! Unbelievable. So, if you’re into getting terrible service with sketchy employees, then this is the company for you. Otherwise, don’t even bother with these jokers.

The owner, Alexander, contacted me a few days after I posted my original review and made it right, as you can see in his reply. A very professional, humble gentleman. We discussed improvements that he promised to apply. He cares for his business and has high regards for its reputation. Best of luck, Alexander. And thank you.

The company has reimbursed my boyfriend for the full cost of his move and has assured him (and me, via a comment) that they have made changes to improve the quality of their services. This to me is a great sign that the company intends to improve their business model.

We had a great experience with Rogers moving service today. This was our first time hiring movers and I admit some of the other reviews made me nervous so we moved our most valuable possessions ourselves in advance, just to be safe.
However during our move we found them to be courteous, efficient and professional. They took good care of our stuff and wrapped our couches and mattresses in plastic. Others warned me about hiring by-​the-​hour movers but these guys worked very hard on a hot day and barely took any breaks (even though we were encouraging them to) Our final cost came in within the estimate I was given, well below many other popular moving companies.
I would absolutely recommend this moving service.

In my many moves, I had never had a move this horrible. There was less damage in my diy move. There is too much to list but I’ll name a few: dropped vinyl records down the stairs, antique furniture sat on the grass, put a hole in the door of my new place, dragged mattresses removing plastic and picking up dirt the floor and their hands, cracked speaker stand, destroyed wooden file cabinet, stacked books on top of fragile boxes…
To add insult to injury, it has been one week and no one has called to discuss this deplorable service or compensation.
After a month and a half, they reimbursed a few hours of the move, paid the damages, offered credit on future moves, and expressed efforts to retrain staff.

I have had a terrible experience with this company. I hired them based on other reviews. I now believe they are friends that they paid to leave positive reviews for them.
We needed a short distance move from one home to another. The movers were extremely slow, probably because they were being paid hourly. They were inexperienced at packing the truck and ran out of room. They assured me they didn’t mind making several trips, again, being paid hourly.
Our $ 1,800 washing machine was completely dropped on its face, cosmetically damaging it and now water also leaks from it. The pedestal was severely banged up from the dolly as well. It is ruined. As we got to the new house, the inexperienced driver couldn’t back into the driveway. He got stuck in the neighbors yard for 30 minutes. We were charged for this time and the yard suffered extensive damage.
Accidents happen. I understand. However, the movers assured us they company would take care of us properly. I even tipped the movers well. Now over five weeks after our move, finally I have been offered $ 130 towards the washing machine and nothing for our neighbors yard. I have called and emailed over a dozen times. The communication is horrible and the lack of customer service is shameful.
I am so sorry I hired this company. Please do NOT hire this company. They are scam artists who will take advantage of the consumer in every way possible.
They are not professional movers. This is NOT a moving company. They also refuse to provide me with their insurance. I can only assume they are not licensed, bonded nor insured.

These guys did a great job moving me, I would recommend them for sure!

I had one bedroom move from Chicago (Ravenswood) to Evanston, IL. Three guys showed from Roger Moving Services. They showed up on time and were very professional. The best moving services I’ve experienced in Chicago. I will use them in the future.

This past weekend Rogers Moving Service helped me with a temporary move and THEY. WERE. FAN. TASTIC! They were professional, timely, courteous, accommodating, cost effective, respectful, thorough, and just simply amazing. I could not have asked for a better moving experience. And you want to know the best part? THEY ARE BLACK OWNED AND OPERATED! I can’t say enough good things about this company. If you EVER require moving services here in Chicago, you want to use them. And I’ll say this: It felt DAMNED GOOD to recycle my Black dollar. THANK YOU Rogers Moving Service!

I used Rogers two weeks ago, and I can’t say it was the best moving experience I’ve had. I was only moving to the building next door, so I figured it would be a pretty quick move. (And it was only a 1-​BR move.) I hired a three-​person crew. They showed up on time, which was great. The foreman seemed to be pretty efficient, but the other two guys were fairly slow moving. Somehow, a move to the building next door took more time than my last move in Chicago, which involved time to drive across the city!
I had a couch that ended up not fitting through the hallway of my new place. This was certainly not the movers’ fault, but the problem was that they tried to fit it in and ended up scraping up the walls pretty badly in the process. I guess I expect a moving company to be able to tell me if something is not going to fit, and I would certainly expect them to not damage stuff trying. I also ended up with scratches on my bedroom furniture and a broken lamp.

Great movers — Antonio, Marquis, Julian, and Dontrell.
Very professional and super nice. They wrapped up everything with blankets and sticky wrap — no additional charge. I was told I would get a 3-​man crew and 4 guys showed up. I wasn’t charged for the 4^th man, which was really nice. They got the job done within 2 hours.
Booking the services was very easy — all of my information was taken down and I received a confirmation email. Easy and fast! On the day of the move, I received a call from the team saying they were on their way and they showed up 5 minutes early. I would use this company again!

We hired 4 movers with 2 trucks– they came on time, moved from the 4^th floor walk up and worked their a$$es off! Very easy to book and contact. They wrapped all furniture and broke down things that needed to be taken apart and put it back together!
Awesome!

I had called Rogers based on recommendations by a couple of my friends on 12÷1÷2014, they sent me a couple of amateur guys and did mess up my move, but Rogers had refunded my entire moving fee. I did know that move was good for a couple of my friends but not for me.
I had given them a 1 star but after refund i am giving them 4 Stars for them being honest and after they accepted their mistake.

The company has made it very apparent that they are interested and committed in providing honest and quality service. They reimbursed me for a move and gave me 2 hours of free moving, completely based on my last review. Several months later at that, when I had pretty much forgotten about it, and I had no formal complaints. This review was my only complaint. It was very admirable, and clear that their only intention was providing legitimate service (making it apparent that the management wasn’t aware of it’s movers’ former actions).
I would definitely use them again!