Rose Pest Solutions

Rose’s staff have been just wonderful. They explained everything they planned to do, left me their cells to call if I had any questions I highly recommend them!

I highly suggest not using this company. They are both rude and unprofessional. First off, for a pretty hefty price, they’ll throw down a few traps and that’s it. Hell, I could have gone to Home Depot for that. Level of expertise seemed minimal at best.
Second, the sign on their door says that they’re open on Saturdays. Actually, they’re not, so expect to waste time going there and be turned away by a rude woman who apparently doesn’t care that customers are inconvenienced. She wasnt even sorry.
The only benefit is that they, like all companies, have access to slightly better poison. But every pest control company has that stuff.
So, say no to Rose pest control. Once they have your money then they don’t care anymore.

Lisa refused me a quote over the phone for 900 sq ft. condo and insisted that she would need to come see the place before even giving me a ballpark figure. Wouldn’t tell me what others have paid in the area either. I then gave in and scheduled a morning appointment. She never showed up and never called. I was late for work waiting for her.

I live in a very old house in Rogers Park. Every April or May, tiny little ants invade the kitchen. So when they returned this weekend, I called Rose Exterminating Service in Chicago. Yesterday, help arrived in the reassuring presence of Sean Boyce. He examined every nook & corner, even the periphery of the house & used his ant demolishing spray. Sean said they would be gone quickly & they were. I will use this company again & of course, request Sean.
Linda Tannen, Chicago
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

Elliot from Rose pest solution just came out and sprayed today. He was very professional and knowledgeable. I’m quite confident my ant problem will be resolved after today. Thanks Elliot.
I also heard a rep from their company on a morning talk show on the radio. I think her name was Janet or Janelle. She gave some great tips on how to deal with aunts also.

Used them for the last 10 years for ants. They usually use a gel that is clean and works well. But this time, the technician spayed the inside of our house… We have have white residue all over the bottom half of our kitchen cabinets and appliances… Very sloppy work.

We have a backyard rat problem. Our backyard seems to be the rat superhighway for the entire neighborhood. Reading the Unilocal reviews, we turned to Rose.
The person who came out to do an assessment was very nice. We developed a plan where he would put down three traps and put glass into the holes. We paid $ 250 and were promised he would come back to re-​stock the traps and to continue to put glass in the holes.
However, after he came out to put out the traps, and put some glass and our own stones in the holes, we have never seen him again. The traps have not been refilled. I feel like we could have saved a lot of money by buying our own traps and putting our own stones in the holes. Not at all worth the money.
EDIT-​Was contacted by customer service a week ago in response to this post. They apologized and I was told they would look into this. Since that email we have received no follow-​up. Downgraded to one star. I would stay away.

We have been using Rose Pest Solutions for about 4 years now. I can’t explain how great they are at being able to eliminate those invisible problems that could become huge problems with pests. Sean Boyce is one of the best pest management specialists in the country! Great customer service and super knowledgeable. If you are looking for a pest specialist, this is the place to go!

I called Rose for a mouse I spotted in my kitchen one night. They were able to send a guy within 2 days which was good. Let me tell you, those two days were like years! I expected to see the mouse jump out at me everytime I entered a room or opened the cupboards etc. I even saw him a few more times before Rose came. I had a 12 – 2 time slot the guy arrived at 12:30, just as expected. He then asked me what was going on and I told him about this house of horrors that used to be my home! He assured me he’d take care of it and not to worry and that’s exactly what he did! He went all through upstairs and downstairs even the crawlspace and left glue traps, snap traps, bait and poison. It’s also great that they have a 30 day warranty if you see an new mouse or need the traps collected they will come back on site for free. I never needed it. I havent seen any mouse or droppings since. They took care of the problem and did it the right way. I do recommend this business and believe they earned 5 stars.

Sean is a GOD. Such a kind man with a knack for effective pest control. He came in and I knew he was trustworthy from the start. I’m beyond grateful he helped us out. He gave fantastic recommendations, helped us set traps we already had and told great stories. He is a good, honest man and there is no one I would rather trust with my rodent issues other than him.

Had dealt with numerous rodent control peeps for outdoor rats and finally got the real deal for the right price with Rose. Sean gave me all the time, info, and possible solutions to my problem that I could handle. On time, courteous, and effective. Spoke with Jackie in the office numerous times in the month leading up to actually scheduling a visit and never impatient with me and willing to give me as much info and resources as needed. During day of appointment, noticed Unilocal had a discount of $ 50 to Rose and was able to purchase it on the spot and use it toward my first-​time client visit before cashing out with Sean. Couldn’t be happier, with the exception of never having back yard rat problem in the first place.

I am very disappointed with the whole experience with Rose. I called to get rid of drain flies that were in my basement. I read about drain flies and saw that the solution was to clean the drains and figured I should get professionals to handle it. Michael from Rose came out and basically just had a canister of bug spray and sprayed foam into all my drains. He promised it would get rid of the drain flies since it was strong foam. Two weeks later I’m still seeing drain flies. Michael came out again and instead of doing something different, he went to each drain and sprayed again. Needless to say, that fixed nothing. I still have drain flies and they spread to my upstairs level! There is a one month guarantee but what happens when they don’t fix the problem in the first place? I’m beyond frustrated and feel that this was a waste of $ 150.

Great service from Mike. Over 18 years experience and was really knowledgable about prevention. Service was quick and price was fair. We use Rose twice a year for check ups and each time it’s painless. Takes about 30 minutes for a check and they’ll make sure you have all the paperwork needed for the city (for businesses). Well done and I will continue to support small businesses.

Nothing but good things to say about the whole experience with Rose. We needed somebody quick and they were able to not only come out the next day for a quote but then able to fit us in that Saturday for an appointment as well. Better pricing than other services we looked at I might add.
Sean was absolutely amazing. Definitely knows his stuff and as soon as he stepped in I knew our issue would be taken care of. He was super efficient each time he was here (we needed 3 total treatments) in and out within a matter of 15 – 20 minutes.
Would definitely recommend Rose and Sean specifically to anyone needing some bug removal services!

A bunch of houses around our street in Lincoln Park have come down recently, and several of us neighbors grouped together and brought in Rose Pest Solutions to deal with the rats that were suddenly everywhere. Steve Lowe tackled the job with great courtesy, safety, reliability and professionalism. Great guy! Excellent pest controller! Thanks Steve!

Everyone from the company was very friendly and knowledgeable including the agent who helped set up an appointment, the inspector who came out and provided a free quote, and Sean, who ended up chemically treating for bed bugs. He even took our large L-​shaped couch apart to turn the pieces over and treat the underside, where the problem was the worst (over the next day or so, I found a ton of dead bugs on the floor that had cashed in their chips fleeing the scene of the crime). The appointments and follow up visits were on time and proved effective, as we’ve had no issues since the initial spraying.
I am hopeful that I won’t be looking for pest control services for a long time, but at least I would know to call Rose!

I’m having mixed emotions about Rose Pest but regardless 3 stars is not my final review, I will update my final review once were done with the whole exterminating process.
Unfortunately, our 2^nd fl neighbors got beg bugs and they became so infested & tried fixing the problem on their own, which only made it worse & had those little creatures coming down to my apt downstairs as well as my sister in laws apt on the 3^rd fl. I then started realizing that what my 2 year old daughter had on her arm wasn’t mosquito bites– it was Bed Bug bites!!! I tried looking for them in our room & couldn’t find any on our box spring/​mattress. My sister in law hired Rose Pest & they came to inspect & give us a free quote. The lady that came was very nice & proffesional– however just like me she didn’t find anything. That same day– I discovered WE DIDNT HAVE BED BUGS ON OUR BED, but I saw them on this blanket we had nailed on to our bedroom wall!!! Yes the wall! & my daughter slept right next to the wall. I then became itchy everywhere, devastated & have been having SLEEPLESS nights since then. We gathered the $$ for the exterminating process which was 2100 $ & paid it full cash… About 11 days ago 2 guys came to do the first process. Ok this is where I’m more iffy about them…
The guys came in– pretty friendly, the instructions clearly said that we had to leave 3 – 4 hours, so I was just changing my 7 month olds diaper so we can head out the door & without hesitating they started spraying the living room– the rooms– & as soon as I was done with putting my sons pants back on they were apparently «done». I was pretty surprised how they were supposedly DONE & proceeded to the next apt, when they hadn’t yet sprayed our couches, our frames, the baby’s bassinet, our shoes, our closets as stated on the instructions! They followed by saying how we got rid of most of our furniture & there wasn’t anything to spray on, they even thanked us for making their job easy. But honestly that wasn’t our intention. Our intention was to cooperate the best we can, to follow every step, from washing drying & putting all our clothes in bags, to taking down frames so they can get treated ETC… Everything possible to get rid of those crawling things! I want my sleep back, I want my normal life back, and I know this was only the first process but about 5 days later after they fumigated I saw 2 bed bugs on my inflatable bed (one was tiny as can be, & the other was an adult). I’m pretty skeptical as to why there was an adult BB on my bed when I thought the products they use kills them automatically. But yea; me & my daughter are still getting bitten, I’m still paranoid at night… I see a lot of people with bed bug infestations raving about Sean; so I’m hoping they sent him on Monday to us when they come & do the 2^nd fumigation. Perhaps he’ll treat everything without being told to do so.
UPDATED REVIEW!
Yesterday was our 3^rd session for getting rid of b. b & ever since Sean came I have not seen any visually, although bites somewhat STILL but then again, it’s hard to tell the difference from a BB bite & a mosquito bite or rash sometimes.. . I’m still gunna be extremely aware of my toddler & infants bodies as well as mine & husbands… But yeah, 5 stars for Sean! I’ve been getting BETTER SLEEP! — No complaints what so ever since they sent him our way, he proceeded the extermination process ONCE I left the apartment with my kids, thank you for everything Sean! Hopefully we kicked these bugssss butt! *Fingers crossed*

Great service every time! Easy to schedule an appointment, very friendly and knowledgeable exterminators.

Big thank you to Sean for not coming once or twice, but four times to my condo to ensure we not only caught the rodents in my condo but to completely prevent them from ever returning. Sean went above and beyond his call of duty and I would recommend him to all friends/​family and strangers! When I first noticed my rodent issue on a Thursday I called Smithereen who couldn’t make it out until Monday. I then called Hansen Services who couldn’t come out until the following Wednesday! Ugh nightmare! Finally I called Rose Pest Solutions who were recommended by my sister and they were scheduled to come out on Saturday. To my surprise Sean called Friday morning and was able to squeeze me into his appointments. I was thrilled and so appreciative to have someone’s attention to my urgent issue. I will forever be a customer for Rose Pest Solutions!
Thanks Sean Boyce!

We have now had two service calls with Rose Pest Solutions. The first time I called them out because we are on a slab and have problems with those little ants (I hate ants). We Chris with RPS came out and not only is he professional, kind and nice. He took the time to explain everything and gave his suggestions of what would be best for our home.
Chris just came back for our second treatment and everything has been going great. Since the first treatment about a week later (just like Chris said) I have not seen another ant!
Could not be happier!
Highly recommend their service, plus they are reasonably priced.