Rush University Internists

Our family doctor is Dr Catherine Park. We are completely satisfied with her care, patience and love of her work and patients, for which we cannot thank her enough and the institution for having such a wonderful professional on staff!
Thank you soooooooo much Dr Park!
Love,
Galia and John Kuo

I have been going to Rush for years now and I love the service! The staff are nice and always friendly, the waiting time to get in the back to your room is usually short and even waiting on your Doctor doesn’t take too long. I love going here because it seems like they really care about the patients!

My doctor of many years made an error in a prescription refill, but was out of town last week. After two days of many phone calls, the office tells me they’re following their procedures, and prescription refills take 72 hours, even if there’s an error. That’s not good, and I won’t be going back.

Called to see a doctor asap and Minnie, who secured the appointment for me, was both kind and efficient. Dr. Wong’s resident, Dr. Hassell saw me first, he listened to me, gave me his advice and then consulted with the doctor. Dr. Wong came in and assured me that my concerns would be addressed and she reassured me that it was fine to come in to make sure things were ok. Overall, I feel like I was listened to, respected and helped… all major things when you’re not feeling well. I am normally a patient of Dr. Anderson’s and I really, really like her, but Dr. Wong would be a wonderful replacement if ever I had to change doctors.

I’ve been coming here for three years now, and have been as reasonably pleased with the service as one might expect from a busy, crowded metropolitan clinic. I was leery about the HMO process, but the physician that I selected (Catherine Park) is a good, receptive physician that listens and takes her time. She’s made several good referrals for me and I feel comfortable with her at the helm. It is a huge group and they are very busy. However, the wait times have never been extraordinary… I feel like 30 min, while not ideal, is also something that I’ve learned to account for at this point after years of doctors visits. They have a lab on-​site which has likewise been reasonably prompt and is convenient. Parking is a pain here, however… you have little chance of street parking and the flat rate for the lot is 6.50.
It’s nice to be in the Rush network. With so many departments and specialists in the same network and general location, it’s easy to get what you need without much additional headache. I live on the north side but I don’t too much mind coming down here, it’s worth it if you’re getting quality medical care.

Recently switched to HMO and picked Rush at random. On my first check up I went there not expecting much. The facility itself was broken off of the main Rush Hospital just across from Stroger. I was clean and what one might expect from a hospital. The service was friendly.
I guess everyone has to wait forever to see a doctor nowadays even with an appointment time but it seemed very willy nilly to me. Some people would arrive 30 mins after me and get seen by a doc before I would. The interns did most of the heavy lifting and at least for me (ankle issue) seemed to be confused. The blood work waiting was also a bit obscene as after my doc visit I was then forced to wait an additional 1.5 hours just to get my blood drawn. What I believe should have been at most a half day off of work ended up taking a whole day.
It is a seemingly nice facility but then again not much to compare it to as I try not to spend a lot of time in hospitals.

Stay far, far away from this place. I have been a patient of a doctor here for two years, and you’d think that would be enough time to figure out how to get a monthly prescription filled efficiently and on-​time.
However, not only do I often go weeks at a time without medication (based on hours, location, and the fact that I have to pick it up in person), it’s nearly impossible to get a returned phone call, and I get incorrect information (e.g. I was told my script was in the mail two weeks ago, only to find out today that they never even put it in the mail).
Save yourself the time and frustration — pick another doctor!