Let me start off by saying I love going to Sally’s, they usually have everything that I need and the staff has always been very nice. HOWEVER, when I go to a beauty supply store I expect the employees working there to have some knowledge of their products. The past three times I’ve gone to this store specifically there was only one person working and they didn’t know where the products I wanted were, couldn’t give me any guidance on which product to get and, actually, one of the times the girl straight up told me she had no idea what any of the stuff I was asking about(toner and developer) was or how it worked. Disappointing to go to a store specializing in salon grade products and the staff doesn’t know anything about it.
Chaya B.
Rating des Ortes: 1 Chicago, IL
Very unfriendly staff this evening. Was the only customer in the store. I was passed several times this evening at around 8pm by the staff and they never spoke until I was standing and waiting at the cash register. I plan to write a letter to corporate about my experience. This is completely unacceptable.
Annie W.
Rating des Ortes: 3 Chicago, IL
Love this Sally’s — it’s always well-stocked with the items I need(even if the rubberbands ARE in the wrong place!), the service is quick and bililngual, and it’s always clean and well-maintained. WIll return. Duh!
Emily R.
Rating des Ortes: 5 Chicago, IL
I’ll be the first one to admit that I am pretty damn dumb when it comes to make-up, hair and style. I am a self-admitted tomboy. I had a not-so-good experience at a local Avada Salon and I wasn’t in the mood to shell out more big bucks or argue with the receptionist — not my style. So, coming back to the review of Sally’s…I needed something to make my hair less brassy, more ashy/blonde. The woman(I think her name was Kathy) was helpful and polite. She told me what she used on her own hair and how to mix developer with the right color and she even explained what the numbers and letters on the color boxes meant. The best part… everything I needed was $ 21, which is about $ 150 less than I would have spent going back to Avada. All and all, I’m always impressed when people in the service industry are nice, helpful and polite. I work in the same industry and it’s hard to always be friendly and helpful — especially when you have to work on Sundays! Kudos to Kathy!
Katarina X.
Rating des Ortes: 5 Chicago, IL
So my best friend introduces me to one of her friends and it’s instantaneous girl-crush: We talk about boys. We talk about the economy. We talk about how we save money. Girlfriend confesses that she does her own waxxing. I am floored, horrified, morbidly fasinated and she coaches me thru it. Seriously, feel like I should’ve taken notes. I go for a field trip to Sally’s and get the microwavable honey wax, the linen strips and the cost is indeed a teeny-tiny fraction of any salon price. With the $ 5.00 discount card fee– I save $ 11.00(that I would have spent anyway). Lots of ibuprofen and I like my legs a lot better! Totally addicted to the Amaliya endorsed«Better than MAC» gel cake FC eyeliner. I will amend and say it is better than Elizabeth Arden or Bare Minerals too– you put it on and forget about it. Because when at work, it simply doesn’t do to be messing with your makeup all day! This stuff stays on thru rain, snow and as many strenuous activities as I could creatively fathom!
Joe T.
Rating des Ortes: 2 Cincinnati, OH
I was using tiny scissors to trim my beard. It wasn’t very efficient and so I ended up sporting the lumberjack look. Again. During an always-awkward visit to BIGHAIR, a stylist informed me that I could purchase clippers on the cheap at SALLYBEAUTYSUPPLY. He also told me they also have a small electric razor for getting close to the skin, which I took to imply that he didn’t approve of my neck beard. I made a trip up to SBS recently and, you know, it was weird. Maybe because I was a dude? A hairy dude. A hairy dude who doesn’t use hair products or believe in trimming his moustache until he can chew on it. I don’t know. But the countergirl sucked and wasn’t really helpful. All I wanted was an electric razor for my neck beard and some clippers so I can stop going to the hairdresser. There were some clippers but they were expensive, and the sucky countergirl didn’t seem keen on giving me any guidance, so I went across the parking lot to Target and got a fine set of clippers that do it all.
Rebekah K.
Rating des Ortes: 5 Chicago, IL
I love this place! Like all SBS the prices are low, and they offer a HUGE array of products. Like all SBS the staff is friendly, full of advice, and really know their stuff. I really like all the staff I have encountered at this particular location and I am here a lot. Good return policy considering the kind of products sold. Walking distance from my house is a big plus. I really just cannot complain! It is small, but most Sally’s are now. Seriously, ask the approachable staff about anything in the store and they can answer your questions or find out. Come in with hair problems and they can help you out for 1⁄16th the price of a salon.