Sheen Cleaners

After moving I switched my dry cleaning to find a place closer to my new apartment. I took a chance on Sheen and I’m glad I did. First and foremost they are honest and kind. I had one small issue on a hem that they did, and they offered to fix it for me right then and there at no extra cost. They were apologetic and couldn’t be lovelier. Their prices are good for the area and completely fair. I would highly recommend this place!

i love sheen cleaners! i drop off dry cleaning weekly and they always do a good job. very nice and quick to help me. i’ve never utilized their other services but for basic dry cleaning they’re great and have competitive prices. i would highly recommend them!

Gave them another chance. Still horrible and overpriced. Don’t waste your time or money on Sheen Cleaners. Go to one of the many other options in the area. There is far too much competition in this area to be mediocre and not focused on customer serice
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I will not go to this place again even though I live across the street. I gave them a suit which needed altering b/​c the pocket had a small tear along it’s seem. They said they would fix it and I paid $ 10. I came back a week later and it was done so horribly that I left the suit with them and they said they would fix it. I was traveling so I did not go back for 3 weeks, and the lady who works there told me she FORGOT ABOUT IT! I was upset but told her she could take another week to fix it. I went back a week later and she told me it could not be fixed (huh?). She didn’t refund me despite my best efforts. I was visibly upset but she didn’t seem to care. I had to get the suit fixed somewhere else and pay for it, again. I will not go to this place again, and if you care about customer service, you won’t either.
UPDATE: I took my suit pants to another tailor and they told me the work was so overdone, that they could not undo it b/​c the fabric would be completely shredded. This is extremely upsetting b/​c now I have to buy a new suit.

I took a pair of jeans here because i had ripped a small hole in the inner thigh. They told me it was going to be a $ 25 dollar charge, which I thought was a bit high, but accepted. Instead of sewing up the hole, which was no bigger than a quarter, they put a patch of denim the size of a dollar bill in the inside of my pants. The patch was haphazardly sewn on the inside and not cut, so every time I wear my jeans I feel an extra patch of fabric and stitching rubbing against my leg, which has made my favorite pair of jeans basically unwearable. When I tried to pay for the disaster they call fixing, they informed me they only take cash or checks. There are plenty of other dry cleaners on North Avenue just a few blocks away that do a much better job. Pass over this one, for sure.

After reading a very negative review of Sheen Cleaners I feel I must give my view. I have ben going there for 21 years and have NEVER had any problem what so ever. The 2 young ladies who are currently employed there are continually courteous, friendly and caring as to the quality of the work done. I have checked and their prices are very competitive, always willing to redo anything if not perfect. Believe me the previous review is totally out of line and I would strongly suggest if you have expensive pieces such as St. Johns or Escada, run directly to SHEEN.