Sleep City

I was in the market for a queen size mattress, boxspring and frame and went into the sleep city store. I had Unilocaled buying matresses in Chicago in this place had a lot of very good reviews. Derek was really nice and showed me a lot of different options to choose from. He didn’t hover and let me try all the mattresses multiple times until I found one I had liked. I mentioned Unilocal and got a great deal that was under my budget and included my bed, frame, delivery and mattress and box spring incasements. My bed was delivered the next day and the guys assembled everything, including my head board. I will most certainly shop here again!

Got briana plush today Feels better… Will give my final review after a Month…
Thanks Charley… Great Person! Any one wanting to buy a mattress always see Charley. He is the best !!!

I needed a very firm mattress, but all the mattresses I liked were out of my price range. The sales person helped me find a firm mattress and applied every discount he could think of to help me get the price down, I eventually ended up buying the floor model.
A month or so later the mattress felt like it was slumping a little in the middle. I looked up mattress warranty information online, and saw that my problem came nowhere near qualifying for a refund from the warranty. Even still I called Sleep City and prepared for a battle.
The two owners came to my apartment, sat on the bed for a minute… and then casually agreed to give me a brand new mattress. No measurements, no questions, just immediately offered to give me a new version of the same mattress. They saw I was surprised and grateful they decided to replace it so quickly, on the way out they said, «That’s why we’re the best».
Yes, Sleep City. Yes you are.

Really great experience! The salesman was very helpful. He called me later in the day to tell me the mattress I had ordered was no longer in stock, so he gave me a nicer mattress for no additional charge. Quick delivery too!

I knew what I was looking for and how much I wanted to spend. This place made it very easy to buy a mattress. The salesman showed me 3 mattresses, all of them exactly what I was looking for and were all within my budget after I was given some discounts. I brought my boyfriend back to make the final selection and we bought a mattress. Free delivery, discounted pillows, boxsprings and frame all included. Saved me $ 700 for the same stuff at mattress firm. Very happy I found this place! I highly recommend!

Got a terrific matress from Kip. He helped me figure out exactly what I needed for my price point. It was delivered early the next day! Thank you Kip!

After visiting 3 other mattress stores I came across the Unilocal page for Sleep City. 5 stars with over 200 reviews, I thought, I should definitely stop by. Well, I expected my visit to be just like my visit to the other stores. I walk in, they ask me to try out a bunch of different mattresses, and then they tell me how great of a deal they can give me if I purchase the bed that day — all within 30 – 40 minutes. Well, I can’t begin to tell you how wrong I was. I walked in and Eric was sitting behind the desk. He asks me if I know the type of bed I am interested in, and after trying out so many other beds I know I prefer plush, medium to firm. After I tell him that he points to one bed and tells me to give it a try. I do, and it is perfect. I thought, how did he do that? The first bed I tried was like my favorite bed at «the other store». Now comes the haggling, right? Wrong. Eric asked me to look at the price tag and it’s $ 400 cheaper than «the other bed». I’m shocked. He goes on to ask me where I heard about Sleep City. «Yelp,» I say. Boom, knocks off a little extra from the price of the bed. He also throws in the box spring, bed frame, and delivery because I’m new to the Lakeview area. I’ve never had such a warm welcome and I’ve most certainly never had such an easy mattress purchase! Delivery was on time — early, in fact, and the delivery guys were awesome! Be sure to leave them a tip! Thanks so much Eric and the Sleep City family — you definitely made a loyal customer out of me!

I was in there for 15 minutes and bought a queen size mattress instantly. I made the mistake of going to Sleepy’s first and they were super pricey. At Sleep City, the salesman explained that they don’t do any advertising so they don’t need to up the price on beds to make up for it. I got it delivered same day and what really impressed me was that I was a ½ hour late getting home and they waited for me so I could get my bed. They were super nice and I can’t rave enough about this establishment. Love my bed.

After just moving here from San Francisco, I was on a whirlwind to find an apartment. I signed my lease yesterday and then undertook the daunting task of buying my first bed. That being said, I had no idea what I wanted.
Natalia was patient, funny, and kind and encouraged me to try several options and warned me against things that might hurt my back (since I sleep on my side). I finally picked two I liked and kept going back and forth, and she gave me space while I made my decision. She was never pushy in any way, and when I finally came to a decision (which was within a pretty tight budget), she found a way to get it delivered with an HOUR of me being there, even though she had originally said that there wouldn’t be anyone available. Heads up: If you mention Unilocal you will get a discount!
I love my new mattress and would go to Sleep City again in a heartbeat. Thanks Natalia!

Found this place through Unilocal,figured I would go and mention that for the discount.
They asked ME how I found out, immediately threw in free delivery. Ended up throwing in essentially free box springs (after an automatic discount I was unaware of) and took another 50 bucks off the already low mattress price.
Long story short, this is the place to go for a quick and painless process for a GREAT mattress. Been sleeping like a baby ever since.

Willing to work with you! Delivered some box springs same day. Great place to get a great deal.

I shopped around several Mattress stores including Abt, and American Mattress, but eventually ended up buying at Sleep City. Look, buying a new mattress is never easy. There are so many games with the pricing, and all the stores make it very difficult to compare. The thing I liked about Sleep City and my sales person, Natalia, was that I felt like it was a real human interaction. Everywhere else I felt I was getting a song and a dance. She listened to my needs and showed me several options in my desired degree of firmness in my price range No high pressure sales tactics, and then she gave me space to wander about the store and take as much time as I needed. They also have many of their mattresses in stock, so, I got free, same day delivery and haul away of my old mattress. Overall, a very good experience.

I bought my mattress here in 2012. It was my first time ever buying a bed (woohoo adulthood), and it was painless. I’m glad I went here.

As others have said this a great place to shop. Bought a new mattress at a good price (with a Unilocal discount) in less than 30 minutes. Sales team was friendly and welcoming. I highly recommend.

This place clearly doesn’t need my 5 star review, but I’ll write one anyway as I sit on the mattress I bought from this establishment.
The moment I walked in, Eric greeted me and helped me with my purchase. I needed a mattress right away because I had just moved into the city and brought pretty much nothing with me from LA.
I got a full mattress and a box spring for $ 490 only because my friend referred me, and I also got free delivery to my apartment (same zip code).
I’ve never bought a mattress on my own, and I don’t know if $ 490 is a deal or a rip off. I’ll tell you this: so far, I am not disappointed.
Eric is helpful and the transaction was quick! I would definitely come back here and spend another $ 490 for another mattress. It’s the most comfortable mattress I’ve ever owned. I’m extremely satisfied!

So me and my Girlfriend went to Sleep City after a terrrible time at Back to Bed. I was pretty pessimistic while entering Sleep City, I though that we were going to get ourselves into the same Carzy situation that we were in at Back to Bed, With a terrible Salesman.
But the complete opposite happened. Bryan came up and introduced. he was nice and really funny. And didnt try any «Hard Sell: tactics on us. He just let us look around and let us ask the questions. Bryan was AWESOME!
He gave us a great deal on a Sweet matress. Thanks Bryan!
I will tell anyone looking for a Bed to come see you!
Cheers!

Seems like sleep city doesn’t even need my review but here it is!!!
I needed a new queen size bed frame and wanted somewhere close. Sleep city close to the end of my block and I walked over to check prices.
The price was right for a metal frame and I mentioned I was from Unilocal as the reviews and tips state to do.
He didn’t seem too impressed but he did agree to $ 50 flat no taxes and threw in the rollers for carpeted floors even though I have hardwood.
I walked my bed frame home and set it up with no issues. Love it.

I went to sleep city first since the star rating was better on Unilocal… I was extremely disappointed. I called ahead and had asked if they had traditional coil mattresses and the sales person said they had lots… got to the place and found they only had one that wasn’t the memory foam coils and it was an absolute piece of shit that probably would have broken down the first week and of course the salesperson couldn’t tell me anything about the specs of the bed (gauge, number/​type of coils etc) The salesperson last night kept telling me that I wanted memory foam coils… there is literally nothing more irritating when someone tells you what you want to buy. Not impressed at all with their products, be wary.
I ended up buying a traditional coil mattress with titanium alloy coils from bedding experts who knew the exact specs of the bed from Bedding Experts. I was super impressed!

***********SLEEP CITY ON CLARK IS SO GREAT I’M CAPS LOCKING**********
I know it sounds ridiculous but I keep finding myself talking about how awesome it was to buy our mattress here. The customer service is so accommodating and fun you leave there feeling like it’s your birthday and you just had a couple of beers with your favorite uncle and he gave you a magic unicorn which you traded for a much nicer mattress than you could have afforded anywhere else in the city.
Eric is the owner’s brother. «See it says so right on my card.» No hard sell, no nonsense whatsoever. You tell Eric what you want to spend and five minutes later you’ll be walking out of there beaming like an idiot wanting to call your friends and tell them to go buy a mattress at this place immediately. I’ve bought two mattresses here and both times they knocked off money left and right so I could get the mattress I wanted. «Boom!» Plus, the delivery and set up is free.
All salesmen could learn a lesson from the way these guys conduct their business. Good people.

Agree with the other reviews. The service made me feel like part of the family, the salesmanship was helpful and knowledgeable when needed and not in-​your-​face. We were patiently given as much time as we needed. AND, I love my new king mattress and the add-​ons recommended.
EXACTLY what you want in a mattress store.