Smith Movers Inc

I went with Smith Movers when I was moving to my new apartment in the summer because they gave a good price and were available. I had to change the date and time of my moving date last minute, and they were still able to do it. I had to move late at night, and I asked if they are still going to be open then. The man on the phone said something like «we don’t close until we finish the job.» I was very grateful, because they were probably the only moving company at that point who can help me move in such short notice at 8pm (something like that) with a good price. My experience with Smith Movers was a rollercoaster of good and bad:
They were almost an hour late, and I was growing impatient and felt like this moving experience was going to suck. When they finally came though, they were FAST. It was really like BOOM BOOM BOOM, done, we were in the truck ready to go to the new apartment. Oh yea, one of the movers broke the leg of one of my furniture, but it was a mirror that could still look good without legs so I told him to just take out the other leg. There were 2 movers and 1 driver who also helped out. The guys were really friendly and funny and I didn’t care that they were late anymore.
When we got to the new place the guy reassembled my bed as quickly as he disassembled it. I moved from a studio to a 2 bedroom and the whole process took less than 2 hours. I thought it was great and I was feeling happy, and then I realized they have left one thing in their truck. It was a floor cleaner-​mop thing that was more than $ 50 so I wanted it back. I called them up and told them that something was left in the truck, and the person told me that he will contact me later. Multiple phone calls happened after that where the guy said someone will come drop it off tomorrow, but that never happened until around 2 weeks later. I understand that they are busy and that they might not have the time to drop it off. But it was kind of annoying having to deal with it and having to call them back again and again to follow up on when I can have my mop back. When I first move into a new apt, I want to clean the floors — it was dusty and I needed the mop! I feel like the movers should have double checked the truck to be sure that nothing was left in there. But anyways, they did return it so I guess that’s what counts.
I rated them 4 stars because they weren’t perfect, but if it weren’t for them, I would have been much more stressed about my moving situation during that night. I would move with them again if I’m on a tight budget or if I have to move at a weird time when no other moving companies are available.

Ms. Hill and Smith movers are awesome! Very professional and knowledgeable without the big price tag! They’ve moved me 6 times without one error or over charge. Smith Movers are my family movers.