Social Security Administration

Worst phone service. Why cant you just have a menu 1 – 9 and not make me stay on the phone for half hour to get to the right menu. Wow thanks for wasting my time for a hour.

I arrived about 8:45 and the door was open about 8:55, first to appointment holders, then others were let in by line order. I was finished by 9:22. Courteous staff.

Every time I have to go to a social security office i feel feel a deep visceral pain emanating throughout my body. Perhaps it’s all those other times i’ve gone that have conditioned me to fear the very long lines, rude employees, lack of air conditioning, and an an environment that closely resembles a psyche ward. Shit, whenever i hear Rihanna’s song «We fell in love in a hopeless place» I think of the social security office because that is just about as hopeless as you can get.
I came here because I needed a new card. The one closer to my house closed, so I had to venture out to this one. Being in the city, I appreciate that this office has a parking lot and has hours longer than most other social security offices. It was also a bit smaller than other offices that i’ve been to.
Despite me talking all that smack, my experience didn’t suck as much as i thought it would. I was able to get out of there within 15 minutes which was quite surprising since it was full. The lady who helped me looked like she may have enjoyed working there? She was the nicest person i’ve ever talked to at a social security office, that’s for sure. It’s pretty clean there and the lights are extra bright.
Hopefully i won’t have to come back here until like…2036, but due to the lack of total suckage this place deserves an a-​ok.

I don’t like dealing with the government, Most people probably don’t, When I went to this office I was pleasantly surprised. Victor is the security guard there. He opened the doors a little before 9am and assisted people in getting their numbers for the various services they needed. He assisted people in getting their paperwork and kept the numbers going. The woman I dealt with was also fine but she didn’t mention her name. I was out of there within 20 minutes.
This was the opposite experience of the one I had at the downtown office. When I was there, the guard didn’t know which form I needed to file out, nor did he care, When I had asked the gentleman next to me how long he had been there he said two hours. That was when I made my exit.
If you need to go to SSA, I recommend going here and going early.

Horrible service. Slow, lazy and disrespectful staff. I just don’t understand how these people do nothing at work and still have a negative attitude like this.

My father died suddenly. A complete surprise. The first thing they tell you is to make sure you contact s.s. The 1 – 800 # we called was such a horrible experience that the phone call ended in f-you’s flying around by me. The person on the phone would not repeat something my brother didn’t understand. She just kept telling me he should of payed attention. So I was not looking forward to yesterday’s visit. I kept asking God, Please give me some one nice. Or I think I’ll get arrested. Boy, did I get someone nice alright. I think she was a saint. The most gentle human being I’ve ever met. M. Surynowicz is who helped me. I hope she works there fir a long time. And I hope she is acknowledged for her kindness. If you get the pleasure of working with her, she will make a horrible situation into one that feels like life can go on.

Conveniently located next to the Jefferson Park Transit Center.