SSS Auto Repair

Kenny and SSS are great at what they do. my cars running better then ever. Came in for a tune up in the morning and was out within 2 hours. Overall great job. Thanx kenny. Keep up the good work.

Overall pretty poor service from this auto repair shop. First, I called to schedule an appointment for a simple oil change and the person I spoke to said that I could stop by anytime after 7:30 AM to drop off my car. When I arrived the next morning at 8 AM no one was there. I left work early to drop my car off that evening and they told me it would be ready by noon the next day and I would receive a phone call when it was ready. 3:30 rolled around the next day and still no word. Turns out the car had been ready for hours but I was not informed.
Finally, I have no idea what they put in my windshield wiper fluid, but it almost caused me to get in an accident. It seemed like an oily substance and it completely streaked and blurred my entire windshield. Dangerous and very disappointing.

I took my Jeep in for a check up as i was hearing noises, etc. They were very polite and drove around with me to hear the issue. they inspected my entire car, but could find nothing wrong when i had went somewhere beforehand and they had made up some issue. Very trustworthy and honest. I would take my car back there for any work.

Great service! The owner, Anthony, was very polite and explained what I needed for my car. I will be back to service my car again.

I had some minor body work done by SSS. The first time around they ordered the wrong part, despite giving them the VIN for my car. I showed up for my scheduled appointment and I had to return a week later. The second time, I showed up and they didn’t realize that the part needed to be painted. I had to come back a third time to have it installed. Not a professional operation.
In their defense, they gave me a free car wash for my trouble and did not charge me for the paint job. The installation was quick and it seemed they had a technician available each time I showed up. I also appreciate that they’re open until 7pm on weekdays.
But the last strike against SSS Auto Repair was the rude tone of the owner, Anthony, both times I interacted with him. He could use a lesson in customer service. Would not recommend and will not return myself.

I recently took my car to SSS to get it detailed so I could sell it. I recently graduated from college, and I’ve had the car since I was 16. It’s been on over a dozen road trips from Missouri to Texas, at least as many from Missouri to Chicago, and one spring break trip all the way to Florida.
Needless to say, my car was disgusting. I’m talking coffee stains, sunflower seed shells, and random unidentified sticky spots (I know, I know gross). If that wasn’t enough, I had the car parked under the L for an entire month, so it was coated in rust. (You should have seen their faces when I drove it in hahah).
When I went to pick up the car, it looked like it had just rolled out of the dealership. The family I sold it to was so excited, said it looked brand new. They did, of course, recommend more things that needed to be fixed, but I’ve found over the years that cars perpetually need repairs, even if they aren’t dire.
I’m not sure why there are so many bad reviews, but these dude spent a good eight hours detailing my car for the same price I would have had a detailing done anywhere in the city. I highly recommend them!

This place is GREAT! Due to Chicago road work, I got had a potentially car ruining ding to my oil pan. I drove it to SSS in the knick of time. They fixed it that day. Didn’t cheat me. Did an amazing job. I highly recommend this place.

They took my car in right away to check it out, and when they gave me the quote, I wasn’t sure what to think of it — took my car somewhere else, who quoted the work at $ 300 less.

In all fairness, I wanted to follow up and write that the fact that we had to have the car towed was not the fault of SSS Auto or anything they did to the car. It seems that something was knocked loose when the brakes were fixed at another shop.

Dishonest and incompetent. Do not take your car here for any reason

If there was a zero rating possible on this review, I would click it.
Better yet, a minus star…
I took my car in for a $ 24 oil change, understanding there might be a need for tire rotation, so I requested they also look at the suspension. Mind you, I was aware that I was driving an older car, but I was stunned to see the list of necessary fixes they
recommended and the price estimate attached ($ 2800). Sensing it was a peculiarly high estimate, I tried to negotiate for a lower total cost (doing all the jobs at once), as well as list prioritizing the work they deemed necessary. When I took this list to another, I believe, more reliable mechanic, the list was cut in half and the cost reduced by about 70%.
Needless to say, I didn’t have my work done at SSS Auto Repair. The most upsetting piece of the story was during my exchange with the person at the front desk, who explained the urgency of buying new shock absorbers by saying my «wheels will fall off on the highway.» I certainly know better than this, but I instantly became afraid for every unknowing person seeking accurate advice on auto repair.
The statement was, at best, totally ignorant, but my gut tells me the comment was intentional and predatory.

Do NOT take your car to SSS Auto.
Basically: I almost paid over $ 2000 for work that did not need to be done… and even if I had only paid for the two things that actually needed to be replaced, I still would have paid $ 800 more at SSS Auto!
Details:
First of all, I have never been to a mechanic that just tacks on labor charges (not hourly). For everything SSS Auto fixed, they added an $ 85 labor charge. Need new sway bar links? Left and Right? That’s $ 85 of labor, each. Same with each brake rotor, pad, etc, etc, etc. Every single thing they fixed they just added $ 85 of labor (except for replacing the radiator which was understandably more expensive, but $ 212?).
Anyway, after realizing they were probably ripping me off, I allowed them to fix the most important things and decided to take my car elsewhere for another opinion… which turned into two more mechanic shops for two more opinions… in which BOTH shops told me that 4 out of the last 6 things SSS Auto told me needed to be fixed/​replaced were in good condition. Not just «ok» or «fine» condition… but good! For the remaining 2 problems, I was quoted $ 1357 total from SSS Auto. The next mechanic I took my car to quoted me $ 550, and the last one quote me $ 720. Save yourself the $ and go anywhere else!
Oh I forgot the best part: When I arrived to pay for/​pick up my car, they had replaced my sway bar links and brake rotors even though I declined to have those done, and attempted to charge me for them (ahem… I did notice the amount was different than I was quoted over the phone… idiots) Anyway, I had to wait over a half hour while they put my old ones back on! And yes, turns out neither of those things (and their four $ 85 labor charges) needed to be replaced to begin with

I saw this shop after I stopped by Zizi’s for lunch. Since it’s close to my house, I decided to give them a try for my brakes (despite the reviews) and I was pleasantly surprised. The staff was courteous and the job was done quickly, at exactly the price I was quoted.
I will be going in for an oil change next week.

I live nearby and have went to SSS twice the past year to get my scooter looked at. Both times, Anthony and his crew, have helped me out FREE of charge. The poor reviews on this place were a bit harsh, I say give it a chance; plus, its convenient if you live in the neighborhood!

I am surprised to see the negative comments here. I think it is interesting that a bunch of seemingly legitimate positive comments are hidden in the «filtered» section, and only the negative comments remain.
I recently used SSS for the 4^th time. In a industry where it is very easy to rip off customers without them ever knowing I feel that SSS does honest business. They are willing to fix a specific problem, even if it is small, without trying to convince you that half of your car needs to be replaced immediately. Once I took my car in with an unknown engine problem for them to diagnose & repair. They were willing to tell me that the problem was only a rubber gasket that had worn out and was leaking air, which was a relatively inexpensive repair. Most other shops certainly would have told me that some $ 1000 component needed to be replaced.
The prices they charge for repairs are fair in my opinion, based on what I’ve seen online for comparable parts and services.
I highly recommend SSS to anyone is having car troubles but is afraid of the typical repair shop runaround.
Additionally Ken (I think that’s his name) at the front desk is very professional and polite.

I agree with the other poor reviews. I went in for a routine inspection and among other suggested repairs, they told me that my battery was low and it needed to be replaced ASAP. I went to Auto Zone right after and had them check my battery — perfectly fine. They told me that I would have seen signs of it dying. They recommended $ 500 of additional repairs which needless to say that I don’t believe I need.

I will save everyone the long story and simply state that I will never use SSS Auto again and I would never refer anyone to them. I used SSS Auto on 3 separate occasions, for 3 separate repairs over a 4 month period. The first occasion was for an oil change, which was completed without issue. However, things only got worse.
SSS Auto suggested unneeded repairs, miss diagnosed a problem, and quoted repair cost that were over 30% greater than their competitors. Finally, I recently took my car to another mechanic who informed me that the work that SSS Auto completed one moth prior was done poorly and needed to be redone.

Avoid this place like the plague! Brought my car here when a tree fell on my car during a storm. I am from out of town, so I would like to say I didn’t know any better.
When I took the train back into chicago to get the car I kept getting calls putting me off and putting me off until five minutes before the shop closed… sketchy already. Than I saw my car and realized why. The paint scratches on my car would have looked better than the finished results of the «body work» I had drips and streaks in areas, several spots where you could clearly see the raised area of new paint, and a destroyed clear coat from the one spot where they tried to actually blend the old and new paint together… by buffing my clear coat to death.
This is the stereotypical shady car repair shop. Avoid at all costs.

I may not be the most knowledgeable about cars– but I am pretty sure they are sleazy and dishonest. I took my car here to get an estimate because I was hearing some strange noises. The estimate was way over the top, claiming that I had all these additional problems other than what I came in for. So, I took my car to 2 additional body shops for estimates. SSS came in over a $ 1000 more than both of the other body shops– and with half the problems SSS claimed I had. NEVER AGAIN.

My advice to you, if you take your car here, you deserve to get taken advantage of.
I recently killed my battery, which occurred due to a door not closing completely and a door light staying on all night. I got the car jumped and it died again right in front of their shop. I had taken my car there the last time my battery died under 3 years ago. They replaced the battery and alternator. This time around, I was quite shocked to hear that I again needed a new battery and alternator. Estimated cost $ 486 plus tax. Since I needed the car two days later I had them do the work.
In the meantime I did some research online and found out 1) that it’s very weird to have a battery and alternator both die in under three years (at only about 8,000 miles per year), and 2) I read some of other reviews online… both which raised my suspicion. When I went to pick up the car I was told that I owed not $ 486 plus tax, but $ 646 plus tax! Since I didn’t get a written estimate I didn’t have any recourse, but I then decided to pay the «core charge» for both the battery and alternator so I could have them both tested by a third party. I took both to Autozone and watched both of them be tested right in front of me. BOTH WERE PERFECTLY FINE! My battery just needed to be charged… so they essentially stole $ 700 from me. I had both pieces replaced by another shop, returned the pieces and demanded my money back.
Looking back, the alternator and battery they gave me under three years ago were probably not needed either. My dad put over 200,000 miles on his car, all with one alternator.
In short, I would not recommend using this garage. Ever.