EXCELLENT customer service, and positive atmosphere. I’m there 6⁄7 days a week studying, and virtually everyday so thank you for putting up with me and my love for your coffee. Nothing but good vibes from the employees always and every time! Jeff, Manny, Tod, Nicole, s/o to you guys for always starting up a convo and getting to know me
Alex A.
Rating des Ortes: 1 Chicago, IL
I give it only one star because Starbucks is usually much much better than this. Everytime I come to the Starbucks I ask myself why am I here? Really, the only reason is that this is the only location near my house. Just like the last reviewer I agree the staff would prefer to chit chat with the regulars then serve the people that have been waiting in line for 10 minutes. Then, I have to wait another 10 minutes for my drink. Not worth it for the premium price that you pay to go to Starbucks!
Christopher G.
Rating des Ortes: 3 Chicago, IL
This place is almost always a zoo. My experiences with service haven’t always been the greatest. Not the best place to study. HOWEVER, they have great outdoor seating next to the fountains and Joe DiMaggio statue. You can watch the birds eat trash and run from the bees. There is usually a guy outside selling Streetwise magazine. Beware, he will try to hit on your girlfriend. Oh yeah, cold brew is good.
Kevin F.
Rating des Ortes: 1 Chicago, IL
This location does a great amount of business. The one constant irritating drawback in my opinion is that like today they have a long line and one person on the register and only ONE person making the drinks. Two baristas would speed up the service as well as a second register.
Shriman S.
Rating des Ortes: 3 London, United Kingdom
Way too crowded. Too many nearby coffee places that serve better, are quieter and have better coffee. Walked in for a cuppa on a Friday evening(in a quest to complete a presentation). Didn’t work too well. Place was crowded with no place to sit. Decided to sit at the fountain place right outside. Cup served was standard Starbucks(no plus or minus point there) though I found the barista to be rather reserved(would expect friendlier service especially since it’s a new customer). No questions were asked about further customizing the coffee. Order was quick(within 4 – 5 mins) and that’s a plus as the café was busy. Overall, an average experience.
Adam D.
Rating des Ortes: 2 Chicago, IL
I love Starbucks. But this location’s baristas aren’t very streamlined. And, there’s one girl with a huge chip on her shoulder or something; she hardly ever looks you in the eye or reciprocates kindness. I’ve been to this location at least 50 times, and am always rubbed the wrong way. Let’s get some secret shoppers in here!
Amit G.
Rating des Ortes: 5 Chicago, IL
Liked this place. Good one to sit for an evening to hangout with some friends or to do some work on your laptop! Will recommend this place for sure!
Deedo F.
Rating des Ortes: 2 Chicago, IL
Someone needs to explain what a macchiato is to this place. I came on today for a badly needed short pickmeup and left with a 12oz cup of about 4 inches of steamed soy milk I had to scrape off layer by layer with s straw to get to the shot of espresso hiding below.. so not worth it. Walked two doors down to the Italian deli for a real espresso.. too bad they don’t have soy or almond milk there, or I really would have had the perfect cup of coffee. Starbucks, thought coffee was your thing?
O731 ..
Rating des Ortes: 1 La Grange Park, IL
The place is cool and all but they REALLY need to do something about that dude who stands outside there every morning selling papers. Makes coming here an annoying experience.
Justyna N.
Rating des Ortes: 1 Chicago, IL
I ordered a simple tall cappuccino: it was literally 70% foam and 30% coffee. What a waste of money.
Jesse S.
Rating des Ortes: 1 Chicago, IL
Easily one of the worst customer service teams in the city. The staff prefers to chat and have fun with each other. Customers are a mere annoyance to them.
Rachel M.
Rating des Ortes: 1 Chicago, IL
I decided to treat myself to a starbucks mocha frap before work today. As I was drinking it, I noticed a stringy substance. I pulled it out and it was a thick brown short hair(the color of the baristas hair)! I was so disgusted I threw out the coffee and called Starbucks. They told me there was nothing they could do about it and pretty much said I was out of the 8 dollars I had just spent there. Not to mention the dry and brittle marble loaf I had purchased. The man said I could come back in and they would remake the mocha for me, however I cannot leave work through the day and after that experience I don’t think I want another drink from there. I asked for a refund and they said I needed to come in with my card. They did not take my name or number to get that completed for when I did come in. I also did not get a receipt for the purchase. So, I guess I can kiss that 8 bucks goodbye. I wouldn’t recommend this location. I realize that this is only one bad experience, but it is enough for me to never go back.
Liz J.
Rating des Ortes: 4 Orland Park, IL
Always friendly service but it’s the only Starbucks near by and being surrounded by a college campus expect a wait for your favorite Starbucks brew.
Lydia N.
Rating des Ortes: 2 Chicago, IL
I come here regularly because it’s the only Starbucks in this neighborhood, but it can be a less-than pleasant experience. There is one cashier who is especially rude to me every time, as if she has some sort of vendetta against me. I wish I could record the eye rolls and make a gif out of them – I’m sure it would end up on Buzz Feed for some reason. She also consistently forgets the food I order and gets upset when I ask about it 15 minutes later. The guys are all very friendly, but a couple tend to move very slowly. I only come here when I know I’m going to stay to do some work, otherwise it doesn’t tend to be the quick in and out routine you find at most Starbucks. It can also be very full from all the students around here, so be aware that if you’re expecting a guaranteed place to sit for a bit, especially with someone else, you may be out of luck.
Gaurang B.
Rating des Ortes: 2 Chicago, IL
It’s been about 4 months I have been going there quite regularly. Every once in a while they run out of the blonde roast– pretty much doesn’t matter what time of the day it is. One of the cashiers is so not polite and makes faces which has made this place sort of obnoxious for me. Only reason why I would give the second star at all is that their barista is pretty enthusiastic. Funny and ironic how the person doing most work is nice and enthusiastic over the person who just has to press buttons! Also these guys are dead slow– even when they just have to hand out already made coffee. Sigh. it’s the only starbucks in my neighborhood.
Diana S.
Rating des Ortes: 4 Chicago, IL
I love this Starbucks. Often times I come in I ask the baristas to invent something new– yesterday I became addicted to my newest summer drink– venti iced caramel macchiato upside down with one pump of toffee nut– Holy GOD. Love the baristas, love the location, I’m going to miss living in this neighborhood!
Darcy W.
Rating des Ortes: 4 Wayzata, MN
Service was great! The barista’s are on their game… I wonder how much coffee they must drink to be so happy that early? Haha I actually appreciate it! This morning a woman grabbed my skim latte instead of her tea… Ya I’m not sure how that happened either? The barista watched what happened and immediately I had a new drink. As my customer and I sat down we had 2 free drink coupons. Thank you that was very kind! Great neighborhood location!
Claudia D.
Rating des Ortes: 3 Chicago, IL
My local Starbucks. The usual offerings. Excellent location across from the Italian American museum on Taylor. Free wifi, an assortment of pastries. The husband and I like the dark roast vente.
Banu K.
Rating des Ortes: 5 San Diego, CA
very nice starbucks. full parking on street(with meter). we went and grabbed some kid vanilla mistos and adult mistos before the circus. nice service, they answered all my questions of the verismo, which i’m considering buying. we sat on the barstools in front of the window, the kids loved it. i like a smile and thank you and your welcome when we come to any starbucks, and this place did it. thank you!
Sandra T.
Rating des Ortes: 3 Chicago, IL
Starbucks is ok. When in a pinch I can pick up breakfast and lunch pretty cheap and healthy. I like their fair trade products. I don’t like the fact that they changed the packaged good’s containers. They were more eco friendly before, I don’t know why they switched. The containers were recycled paper now they are mostly plastic.