Steven K Kajita OD,PC

It was a great experience. Best eye doctor ever!

Dr. Kajita seems like a good doctor and he gave off the impression that he was invested in me as a patient. I am not sure he was able to resolve the eye issue that I had come in for though and will probably seek another opinion. He is also very meticulous which is good but it caused for a very long appointment.
My main issue with the place is that the Receptionist is EXTREMELY rude. She is not friendly at all and comes across as uninterested and mean. She also was not helpful at all when I had questions concerning insurance and appointment times. When I was speaking with her when I first walked in, I could not believe how rude she was being– it made me want to immediately leave and find a new eye doctor.
I was hoping to find a great eye doctor but the front office staff really turned me off from this place– they did not make me feel welcome or comfortable in the office. Dr. Kajita is doing himself a disservice by not having more customer service focused staff

Dr Kajita was personable, friendly with very considerate reception staff. This was the most pleasant and complication-​free eye doctor I’ve ever seen. He was the perfect combination of expedient, thorough, patient, and knowledgeable — basically anything you could ever want in an eye doctor. He also took the time to go over my insurance plan with me, did not up-​sell at all, and we worked out what were the best alternatives given my needs and preferences. Perfect and already highly recommended to my family.

Dr. Kajita is very thorough and I feel very fortunate to have found his office. It is simple, nothing fancy but he is down to earth and walks you through various insurance scenarios to help you understand what would be your best bet. Agree he is personable and knowledgeable. They are also open after 5 p.m. some days and on the weekends on Saturdays so that is very helpful for those of us who can’t pop in during 8 – 5 business hours.

I have been going to Dr Kajita for a number of years now and have always been very satisfied with his care. Even when I have had an unscheduled reason to contact him (the dog chewed the ear piece on my glasses, I was experiencing floaters, etc) he worked me in to his schedule. Although he does not have the extensive choice of frames that the larger chains have there are enough to find a suitable pair and, more importantly, the glasses work! I previously had gone to a national chain because it was near my office. My last pair ever from them was returned four times and still provided blurred vision and headaches. Never had this issue with Dr Kajita.
Yes, the office is in a dated little strip mall and small but that is not why I want him to be the one to treat my eyes. I want to go to him for the quality of his work!

I went to see this dr. recently because of all the rave reviews and because he takes my eye insurance. Ok, let me start by saying that the place is in need of major updating. If your gonna charge those kind of prices for subpar eyewear @ least spruce it up!
Secondly, don’t expect customer service to be GOOD from either Kajita or his staff who just sits behind their reception desk looking busy. There is absolutely no help whatsoever that I received UNTIL I ASKED FOR IT!!! These folks here at this place of business have it down to a science on how to take your money and offer you the least bit of customer service possible.
THIS IS STARTING TO BE THE NORM FOR ALOT OF BUSINESSES NOWADAYS!!! SAVE YOUR HARD EARNED MONEY AND GO ELSEWHERE!
I’m honestly SHOCKED at all the great reviews! If you do decide to go and ignore what I’ve written… good luck!

I recommend Dr. Kajita to the highest degree I could recommend any service professional.
I ran by Dr. Kajita’s office by accident several years back. I saw a pair of glasses in an ad featured in the window-​front, immediately loved them and walked in and asked where they were and how much they would cost. Dr. Kajita himself advised me on the type of glasses that would work for my face, and could tell by sight whether the frame would overwhelm or flatter my face (especially as I have very bad vision and require special lenses to avoid the bottle-​cap look). He does not try to up-​sell the more expensive frames — quite the opposite, he will let you know if a particular pair of frames is more expensive and will recommend alternatives. He also worked with my coverage and did his homework on my insurance provider (I walked in not knowing who my employer used and what coverage I had) and what my insurance would and would not cover. This was again the service provided to me as a complete walk-​in just to buy a pair of frames — Dr. Kajita did not require/​request an appointment before I purchased the frames and treated me with the same care and time as he would a long-​time customer (the best consultation I have ever received).
My husband and I have since exclusively come to Dr. Kajita ever since. When I realized I had not renewed my eye insurance this past year, Dr. Kajita made a note to see what kind of discount he could provide me despite my lack of insurance. Also, following my husband’s most recent eye appointment, I was casually browsing glasses while my husband was choosing frames. I mentioned out loud that I really liked a particular pair of frames, and made a mental note that I need to check my calendar and schedule an eye appointment of my own. By the time I came back for my own appointment a few weeks later, I (of course) had trouble recalling the brand and style of the frames I had liked. Lo and behold, Dr. Kajita, opened a shelf and pulled out the pair of frames with my name written on a note attached to the frames.
Dr. Kajita is extremely accessible, attentive and conscientious with how he runs his business and he has obvious pride and knowledge in his profession and his customers. Similarly, every single member of his team is incredibly nice, low-​key and accommodating. They are a perfect fit. The hours are extremely accommodating (open til 6 on weekdays and open on Saturdays). When I barely made it to the office unannounced before closing to pick up my glasses (Dr. Kajita was on vacation that day), Dr. Kajita’s team of three was still there with smiling faces — they also have great pride in what they do.
My husband and I are steadfast enthusiastic Dr. Kajita fans and recommend him without reserve.

Have been coming to Dr Kajita for about three years now. As other posters have mentioned, it’s easy to miss his office amongst the storefronts of Lincoln Ave and also easy to be skeptical based on the interior.
That being said, I have nothing but praise for Dr K; he is very personable and knowledgeable. Even though I have only been there for routine check-​ups and contact refills, we usually end up talking about interesting eye and vision related topics. He is happy to explain to you the purpose and function of the various machines he is using while other optometrists would poke and prod your eyeball and send you on your way with nary a word of comfort or insight.
I highly recommend booking your next eye exam with Dr Kajita!

I have been going to Dr. Kajita for almost 6 years now. Even though we have moved from Lincoln Park I still make the trip 1 – 2 times a year from the suburbs. He is very thorough, and knows his stuff. He never tries to sell extra things like many of the chain stores and will work to maximize the use of your vision insurance. The staff is great and will call to remind you for appointments and when your contacts are ready. He is the best!

It’s really easy to get an appointment with Dr. Kajita. He takes a great deal of time with you and is completely honest about your vision needs. I have terrible eyesight and he was the first eye doctor who didn’t try to rip with me off with talk of Lasik (he actually explained why it’s not the best idea for me). He is sure to see what my insurance covers or doesn’t and gives great advice to try and save me money. When it was time to select my glasses, Dr. Kajita was the one to choose my frames with me, not an assistant. His office uses prompt communication and has Saturday hours. I’m so sad that my insurance changed because his office no longer supports my plan. However, I’m trying to figure out my out-​of-​network benefits so I can still go to him. He’s that great.

Dr. Kajita and his staff are excellent! He answered all my questions and really took great care of me. My previous eye doctor (at big chain whose name I won’t disclose) viewed me more as a number than a patient. It was the complete opposite here since this eye exam was much more thorough. I really enjoy being able to support mom & pop operations like this especially since almost everything is a chain now.

Dr. Kajita was very professional and took the time to help me pick out glasses. I’ve never had an optometrist take that amount to time with a patient. Very personable and helpful. I will highly recommend him to everyone in Chicago who needs an eye doctor. Also, he has some great frames to choose from. Easy to get to his office from the Fullerton stop too!

First off– very easy to get an appointment scheduled, and they were nice about calling me ahead to remind me of my appt.
When I showed up, I got seen right on time– no wait at all. A huge plus!
Dr. Kajita then spent the next 30 minutes doing the most thorough exam and history that any eye doctor I’ve seen has done. Meticulous.
Because he took his time, he found out a number of things that helped him give me great recommendations for how to address my eyes train headaches– again, something that no other optometrist I’ve seen took time to explore/​discuss.
And to top it off, Dr. Kajita has a great personality– relaxed, friendly, inquisitive.
Very lucky to have him in our neighborhood; will definitely keep seeing him.

Dr Kajita is great! I pretty picky with my eye dr’s since the only ones I’ve had one since I was a teenager and a friend. Other then that, I’ve never been happy with my eye dr. Finally, I found one I love! Dr Kajita was attentive and was sure you understood everything. He even calculated best options for contacts/​glasses. Highly recommend him.

I went only because of these reviews and when I got there — I almost didn’t go in. Not that it looked ‘bad’ — just just not sleek. But I sucked it up and went in and had the most amazing experience. They guy just knows what he’s taking about and doing.
I am wearing the best progressives right now that have revolutionized my life — not to mention contacts I was told I couldn’t wear (lied to by another eye glass chain store place not too far away) — and got the right prescription which they didn’t even get right.
Dr. Kajita’s office is super friendly and very low key. It seems a little too good to be true — but up to this point — I can attest that it is very good and will be back here if anything changes.

I’ve been going to Dr. Kajita since college. He’s is very friendly, a really good eye doctor and the glasses he carries are very stylish. Even if we ever move we would stil have him as our eye doctor. 5 Stars!

I’m a graphic designer/​photographer and I was having a ton of eye strain, headaches, fatigue issues with some previous glasses that I got from a chain glasses store. And even as a first time patient, Dr. Kajita took his time diagnosing my issues with my previous glasses and found a great solution for my eyes. He is clearly much more knowledgable about prescribing glasses and diagnosing issues, he corrected my problems and I am very thankful for his expertise. I will be going back to him for any other eye issues in the future – it’s just not worth going to someone who doesn’t have as much experience and expertise.

I wish I could give Dr. Kajita more than 5 stars! He has to be one of the nicest, most accommodating and helpful doctors in the business. He worked with my crazy insurance and will fit me in between appointments if I have questions. I recommend him to all of my friends!

I visited Dr. Kajita for the first time for an eye exam because I was having some vision problems. Dr. Kajita performed a thorough examination with modern equipment, was extremely personable and spent a significant time understanding my history, issues, concerns, and questions. He explained my situation how to take care of my eyes and options for now and what to expect in the future.
He did not try to upsell me anything and in fact suggested i initially start out with simple Walgreens reading glasses first.
Dr. Kajita’s staff was friendly and his office was located in a convenient Lincoln Park location.
Dr. Kajita has a very busy practice so make sure you schedule in advance.
I will definitely use Dr. Kajita again.

This guy took his time with me. He was attentive, helpful. AMAZING!!! Seriously, go to this guy!!! There was almost no wait, he was VERY thorough, and my contacts came in like two days after I was there. Love my contacts!!! Love the service!!! Love the doctor!!! Also, they REALLY work with you, your financial situation, and your insurance (if you have it) to give you the best deal. He tries to give you all the rebates he can.
AWESOME!!!