Streeterville Pet Spa & Boutique

They are the best and now mobile too! If you want your pet to look their best then call them. They give door to door private service!

I do not live in Chicago, but I visit friends here frequently. I’ve made new friends at this doggy spa, because they took such GREAT care if my fur baby. Maryann was the name of the lady that groomed my chihuahua. She took a last minute appointment, and he was done in an hour. They have special conditioning treatments that left my baby’s fur sooooo shiny. Also, I don’t think he’s ever smelled so good!!! They obviously love animals and are just great here.

The good:
— Haircut was great. My shih-​tzu was clean and had a really cute cut.
— It was all done relatively quickly. I booked the appointment the day before, and I brought him in at 10 AM and he was done by 1:30PM.
The bad:
— The owner and groomer made me feel like crap as they looked my dog over, exclaiming, «look at his feet!» «his ears need a lot of work!» «he’s matted all over» (my dog was NOT matted. Shaggy and stinky, yes. But matted, definitely not.) They made me feel that I am a neglectful owner and a terrible person. However, I believe this was done for a purpose, and that was…
The ugly:
— To charge me an EXORBITANT PRICE of $ 125 + tip for a bath, hair cut, nail trim. This is more than I have ever paid for a dog grooming, which usually ranges from $ 45 to $ 65. They made out that my dog needed SOOOOO much work so they could charge me this ridiculous price. This is more than twice what I pay for my own haircut, and maybe those rich Streeterville residents can afford that (although I used to live in McClurg so I know most people are medical students and residents) but I shall not be returning. It’s too bad, because they did a nice job, but it’s far too expensive to be made to feel bad about myself and my dog.

Love taking my dog here! Little pricey but worth every cent spent. Doc and Marion are very sweet to my dog who can be very nervous at times. They are also very flexible and accommodate us last minute.

This review is solely based on their products. They have amazing products for dogs, and a great coat section for dogs of all sizes. The main reason why I like it so much is that for the past month or two they have had so many things on sale… I’m talking $ 15 toys for $ 3 and $ 30 leashes for $ 10! I stop by all of the time!

This was a terrible experience. My first contact that I tried was by phone. No one answered and there is no answering machine. I tried for hours. I finally contacted them by e-​mail and made an appointment. They don’t open until 10 which I think is late but ok. When I took my door there for her 10:30 appointment, there was no one in front to great us. Finally a gentleman came out front to help us. He went behind the desk on the computer then talked so low and away from us that we could not hear him. He then was to take the dog and when we asked how long he said about four hours and to call them to see if she was not ready. They would not call us. When I said that we could not get through on the phone before he got an attitude. Whe we asked how much he said $ 95. I said it had better be good for $ 95. He looked at me and just handed the dog back to me and told me to leave. I gladly did. This is my first review on Unilocal.I was just so angry at the terrible service I just had to write.

It’s difficult to rate this place.
GOODS:
–They did an amazing cake for my dog’s birthday. Everyone loved it
— I always buy toys there my dog loves
–They have shinny preppy things (clothes, collars, bowls, beds…) fancy things for my dog
BADS:
–They charged me FOURTY-​FIVE ($ 45) DOLLARS FOR ONLY ONLY SHAMPOOING MY DOG!!! FOURTY-​FIVE DOLLARS FOR JUST SHAMPOO!!! WHAT?!
— I have also checked their products and a lot of things are expired (so watch out)
See, hard to say good or bad. I say go there for everything but actual grooming. There’s better and cheaper.

If I could, I would give NEGATIVE STARTS! I have NEVER been treated so rudely in my life! I recently moved to Streeterville and was looking for a neighborhood place to support and take my 1 year old Bengal kitten to have her nails trimmed. I emailed the owner of Streeterville Pet Spa and TOLD HER that my kitten was a Bengal and I was also planning to adopt another Bengal kitten in May. A SMART business owner would see this as a money-​making opportunity as I bring my kittens every three weeks for nail trims. I called to make an appointment and again TOLD the man I spoke with that my kitten is a Bengal. I had an appointment at my vet for the nail trim the same day but I canceled it so I could try this local groomer. The second I walked in the store, the vibe was definitely OFF… the woman grooming asked me if I was there to work??? I told her I had an appointment and my last name. She immediately got defensive and told me that she could not groom my kitten as they don’t work on Bengals. I said I told you via email AND phone that my kitten is a Bengal, and I canceled an appointment I had today to come here, would you please give it a shot? I canceled an appointment to come here today! And I DID NOT TELL HER when I was in the store that my kitten was a Bengal, and she could not see her in her carrier, so she obviously remembered me telling her! Next, a man came out of the back and started yelling at me, saying that I DID NOT TELL HIM I HAD A BENGAL KITTEN when I called! I said yes I did, don’t argue with me, I am the CUSTOMER! He then got louder and told me to GET THE F**K OUT, YOU F**K***G B*T*H, PUT THAT IN YOUR Unilocal REVIEW!!! Yes, this is truly what he said!!! I said a few choice things back to him and walked out the door to come home and write this review. I called SPS when I returned home and asked to speak to the owner. Turns out it was the woman who I met today when I walked in. I asked her how she could let someone who acts like her groomer did work for her, and she defended him! Obviously they are both very ignorant and don’t look at clients in the way I would expect a groomer to. BREAD AND BUTTER!!! And word of mouth is everything… I work in customer service myself, and no matter WHAT the customer says, I would NEVER talk to anyone like that! Unbelievable! I would NEVER give them a dime, and would ask that you take this treatment I received today at SPS into consideration when booking a grooming appointment at this establishment.

Wow. If I could get my dog to poop on command, I would make her poop in this store, so that she would have something in common with their service… SHIT!
I will be the first to admit that my beloved Daisy is a princess. So, I thought this place would be right up her alley (and 1 block south and 8 blocks east).
I knew this place would not be cheap but I was willing to spoil her, because let’s face it, she was starting to look like Chewbacca and needed a new do… and this was the only groomer within walking distance of Daisy’s dog house.
Little Miss Chewbacca was furry but not matted at all. She just got the essentials… nails cut, haircut, shampoo and blowout. $ 95 bones. And the little bitch didn’t even get highlights or her unibrow waxed!!!
You would think after getting a $ 95 haircut (which is more expensive than my haircuts, mind you), that she would be the hottest bitch on the block. Except the haircut was CHOPPIER than the waves that sunk the Titanic.
I politely asked if they offer a small discount for first time clients (as many places do) and Cruella Deville curled her nose at me. Paw-​lease!!! Who is the real bitch? YOU, Cruella… not Daisy afterall.
THOW A DOG A BONE HERE!!!

Simply wonderful. Baxter, my 5-​month-​old Yorkshire Terrier puppy got his first haircut there today and he looks like an absolute doll. When I got him he was clean, calm, and GORGEOUS. The price (75 bones) was reasonable, given that a) the place is SO nice and b) it’s within walking distance of our building. Also, the owner of the store was incredibly nice and I didn’t get the impression that the environment was at all stressful for the dogs. It’s definitely worth a look, especially if you’re in the neighborhood!
So for Yorkie haircuts, I give the place 2 thumbs up. If you want to see photos of Baxter’s new ‘do, you can go to his blog, Baxter’s Modern Life:

We love this pet spa! My husband actually found it and Oscar seems to love it. The coolest part is that they know us so well know as soon as we say hi they know our names. They have cute dog items there, in fact we picked out our dogs tuxedo for our wedding here, and he was so handsome in it. They are pretty expensive but it’s worth it b/​c our dog looks like a show dog when he is done being groomed. Another note is Oscar can be a pain when trying to brush him, wash him etc and for some reason he’s calm as a kitten when he’s with them and when we pick him up.

I actually have a 6lb teacup Yorkie named Pierre. Pierre is a huge pain in the a** and this lady is eternally patient and does a bang up job on grooming the little guy. Everyone comments how cute Pierre is! .women, men, kids, on and on… and the praise is all legit, he IS a rockstar. Well, this gal that does the grooming is a bit of a streeterville legend — you know, you really get what you pay for. A class act and a great grooming job.
You know, I had to comment. It makes me sick when an ‘elite’ Unilocaler posts a negative review that starts off by saying what a great job they did grooming her dog — which is what she paid for!!!

Every now and then I need help with my best friend Rex. He is a huge Ferocious Beast to some people — the reality is he is an English Mastiff (200lbs). I started going to this Streeterville Pet Spa because I did not know any better. I started taking Rex there when he was a puppy (40lbs) until he became ferocious (150lbs). At that time I was told they would not be able to handle him because he was just too big for the environment. I went to Pets Mart and thought they did an OK assembly line job but it was just not the same, I was actually disappointed. I went back and talked with the Streeterville Pet Spa and they said they could take Rex but I would just need to drop him off and pick him up on a strict appointment schedule. I agreed to this arrangement, but I always have a hard time keeping my end of the bargain. Streeterville Pet Spa is always able to help me, I rely on the personal service and appreciate what they do for us. Yes, as a single parent and pet owner it could be expensive. But Ferocious Beast is worth it and I can’t do what they can. I think you will make an excellent choice selecting the services of this business. They know what my pet needs and make him handsome, smell great and make me happy. As for the owners let them stay where they are at. Reviewers Jessica and Rene should watch what they spend on cocktails as it is evident that they know where to get cheap liquor and service.

The only reason I am being so generous as to give this place two stars is that they did a top-​notch job grooming my cocker spaniel. He has never smelled so good, he looked very handsome, and they even flat-​ironed his curly ears! The icing on the cake was that they gave him a little Burberry style bow for his collar when he was done. He really did love that bow and was disappointed when it got frayed a week later and I had to throw it away.
The rest of my experience with this place was AWFUL. I will NEVER, EVER, EVER, EVER go back here. I have never been treated so rudely in my life. I adopted my dog about 2 years ago from an animal shelter, and have always taken him to PetSmart for his grooming. I usually just get him completely shaven every time because that’s how he is most comfortable. I let it grow out a bit more in the winter, and for his holiday present I wanted to get him something special (I’m sure he REALLY appreciated it, btw). Anyway, upon discovery that I had previously taken my dog to PetSmart for grooming, the owner and the other groomer (who looked like the Anna Wintour of pet fashion) tried to make me feel as if I neglected my dog. The only reason I even left my dog with them was because I was so busy and didn’t have time to deal with making another grooming appointment… AND because I thought they would call Animal Precinct on me if I didn’t. FOUR HOURS LATER (yes, that’s how long it takes to shave and wash a cocker spaniel, and flat-​iron his ears) my dog was ready. The price was a BARGAIN at $ 150. Wow. The best part of the whole experience was when my dog took a giant crap on the floor before we left. The owner (I agree with the previous reviewer that he would be better working at a Southside liquor store) said to my dog: «Oh is that how you thank us?» I could have thought of a few other ways, but that will have to suffice.
So…the moral of the story is, don’t go here unless you have a 2-​lb teacup yorkie and thousands of dollars in disposable income to shell out on haircuts, spa treatments, and rhinestone charms for his collar.

Very cute store and items but EXTREMELY over priced grooming. It’s also very loud in the salon and all animals are by eachother — cats next to dogs, etc. It can be a little overwhelming and scary for timid dogs and cats. The biggest issue I have is pricing, I took my shelter cat in for a grooming and they bathed and brushed her — and charged me $ 165! They did an OK job, but then I took her for her second bath to the Grooming Gallery and they did a much better job of getting rid of the dead fur and it was $ 60. My other cat (DLH) was usually around $ 120 – 140 here.

We learned of the store b/​c they had a kiosk at Northbridge by the Nordstrom entrance. They sell the cutest doggie clothes and its definately the type of store for people who love and spoil their pet!
We also had our dog groomed there– they did a BEAUTIFUL job. I just think it was a bit pricey (the reason for 4 out of 5 stars)
They seem to be higher than other city grooming places so be aware of that.