Don’t go here — dishonest or ignorant sales clerk work here. I bought a foot long roast beef sub during their Janu-ANY month where supposedly all foot longs are supposed to be $ 5.00. When the African-American woman(wearing glasses) working behind the register charged me full price for the sandwich, I asked her why it wasn’t $ 5.00 like all other footlongs. She replied that the roast beef sub is not part of their $ 5.00 Janu-Any foot long deals. When I bought the same roast beef sub from 2 differ subway locations, I was charged $ 5.00 under the Janu-Any promo month. So either this African-American woman over-charged me on purpose or was completely ignorant. I honestly think she was dishonest and simply didn’t want to change the price at checkout after I confronted her about the price mistake. I definitely won’t be going back to this Subway store at Jackson. Hopefully she’ll be fired soon so she won’t be able to rip-off any other customers.
Ted H.
Rating des Ortes: 1 Chicago, IL
We all know that no one goes to a subway for the quality of the food, and certainly not the service(why do we go again?). We also know that as far as Subways go, the restaurants downtown are much worse than the ones out in the suburbs. At least the suburban subways have after school high school students to mess up your order. This Subway however surpasses the rest in terms of poor quality and service. If you like to be screeched at for your bread choice(that they are probably out of) 3 – 4 people before you even reach the glass, this subway is for you. If you want the person taking the order to not understand a single word you say unless it is one of the sandwich names on the menu, then this subway is for you. If you want the person adding the veggies to get a 4 – 5 sandwich backup because of the screecher 2 people up the line from them then this subway is for you. Above all else, if you want the veggies that the backed up employee will place on your limp piece of bread full if processed cold cuts and oily cheese to be brown and slimy, then ladies and gents, this subway is for you. Most importantly if after all that stellar service, you want to be charged the wrong price constantly, be harassed regularly by homeless people while eating in store, and have that behavior condoned by the staff, then this is absolutely positively the subway for you. TL;DR: This Subway sucks.
Pete K.
Rating des Ortes: 2 Chicago, IL
This Subway straight blows. They don’t know their own promotions. Ordered a sub on the daily 5 dollar menu, and they charged me 6.50 for it. This is Subway, if I wanted food worth almost 7 bucks, I’d just go to Chipotle.
Phil F.
Rating des Ortes: 2 Chicago, IL
Its a Subway. And just like any Subway, your experience can vary wildly. I’ve had good experiences here and I’ve had bad experiences here. The latter probably more likely than the former. Depending on which«sandwich artist» you get, you can be greeted by someone that clearly does not give one-half a crap about their job and have that reflected in your meal. Why do I keep coming here? Convenience. If I have 10 minutes to grab a meal… $ 6 at Subway can get the job done. I guess I can give some credit for the size /cleanliness of the location. There’s usually an open seat if you are looking to eat on-site. Even a couple cushioned armchairs if you are lucky.
Hoang L.
Rating des Ortes: 2 Chicago, IL
I come back mainly because you have cheap food and it gets me through the day. That, I thank you for. You lose one star because you yelled at me because I couldn’t hear you when you were hiding underneath the counter. And don’t ask what me what I want when there are a bunch of people in between us; because I have to yell back, probably into someone’s ear. That’s not cool. You lose one star because you don’t listen to what I’m saying. I asked for a little giardiniera(I even gave the sign language of something little with my thumb and index finger). They give me 2 huge scoops of that. Ugh. I ask for EXTRA black olives, they give me 3 black olives. What’s up with that? You lose one star because you only give me 1 napkin. Have you ever eaten a footlong meatball sandwich with 1 napkin? I’m scientifically impossible. Whatever. The thing I hate most is that I’ll be back because you’re so conveniently close, cheap, and healthier than McDonald’s.
Julie H.
Rating des Ortes: 4 Chicago, IL
My preferred downtown Subway for its clean and spacious interior and relaxed atmosphere that clearly smothers the competition, the Subway a block away on State Street. What can I say? I get my sub fast, a choice of seats to eat at, all while avoiding any Spanish come-ons from the male sandwich artists. Way to Eat Fresh!