The Dog Scene Master Grooming

Here’s the story: We’ve been taking our dogs here for YEARS. It’s a great little place– no frills (sorry yuppies) but exceptional customer service and great care given to dogs. It’s like a little town’s dog groomer in the middle of the city. Prices are very reasonable and let’s just say the relationship we have with the groomer is one that will go on as long as they are open.
Side note: My mother had a pinched nerve in her neck and called to cancel the appointment as she couldn’t take Tucker (the 80 lb lab) over on the leash. The groomer walked over, picked up the dog, and walked him before dropping him off, looking absolutely marvelous.
We are always very comfortable taking our dogs here and know they do an excellent job.

I checked Unilocal and Metromix beforehand to see if anyone had ever been here with their dogs. It’s been around for at least three years, yet I have never been here. This past month, the boys needed a groom job and I didn’t have the time to take them to the usual Petsmart or Stay for grooming. This place is right by my house and I thought that I’d give it a shot. $ 40 for two dogs is a great deal, and the owner seemed very nice over the phone. Although he did a wonderful job on my guys, even putting ear powder into Remo’s ears (he has allergies and scratches them), I couldn’t help but be overwhelmed with a bad gut feeling. You know when you just have a gut sense about something not being entirely right? The owner has two dogs that were there with him during the entire 2 hour grooming, locked in cages. I understand that you can’t let the dogs all roam around when you are trying to groom, but it seemed almost like he didn’t care about his own dogs — again, just a feeling I got. Plus, I never saw a place for a water bath, which could’ve been in the back? I don’t know. The other thing that bothered me is when I came to pick my guys up, there was an enormous smell of urine overwhelming me at the door, and an overwhelming smell of staleness, to which I cannot even really describe. Again, he did a great job on the boys, but I would pay $ 30 more any day to ensure a clean facility, being able to trust where my guys are at and who is grooming them, and an all over sanitary environment where I can be assured that nothing will happen to them.