The Figure Factory

Listen, I paid 95 dollars cash because she stated I need a 4x when I only wear a size 18 on March the 28^th 2015. Jameelah gave me the runaround and finally I caught up with her months later via email.
she promised to send me my money via certified check and she asked for my address, because she was unable to give me cash to this date I’ve not received anything from her I went to the Cook County office at Daley center they’re not listed under Chicago they’re listed under High Park Chamber of Commerce you can look it up give them a call the Commerce will reply her family may be unaware of what she’s doing.
Go online to
contact Hyde Park chamber
Also read my other posts that was months ago regarding this incident. Good luck to you and share this information with others.

If only i can give zero stars i definitely would!
I found the figure factory through Google search. I contacted the office via email and got a response the next day. I scheduled my appointment for a fitting and I was fortunate that they had my size in stock. A few days after using my waist trainer I started noticing a difference and I was so pleased by the product and how business was conducted, I started to refer friends and coworkers. I had referred about 15 people to this company and kept in contact with the owner, Jameelah. I never had a problem in getting a reply back from Jameelah via emails but apparently the people that I referred to her had a terrible time. From what my referrals where telling me was that, Jameelah would not reply back to emails promptly, not returning phone calls and also stating false delivery time frames of product. It also seemed like there was always an excuse for the delay of delivery or made up reasonings why the office wouldn’t be open for pick up of product.
Jameelah stated that I would be getting a free waist trainer since I had referred over 5 people. When I followed up with her on my trainer, she stated that she ordered the wrong size. A week had passed until I followed up with her again about my trainer and then she stated that it was ready for pick up. I set a date and time to pick up my product at her office and then the day of, I get an email from her stating that her tire blew out and wouldn’t make it to the office and she asked for my address so that she can mail it to me Instead. After giving her my address, which she has on file already from the paper work I filled out at my fitting by the way, I waited another week. I have been sending Jameelah emails with no reply. I checked her Instagram and seen a comment from a follower if the shop was still open. I looked online and the shops’s website is not valid. I tried calling the phone number that I had from the business card and it was disconnected. I’m very disappointed in Jameelah and how she conducts business… Especially after all the referrals I had sent to her. Let me also add that 2 coworkers had put a deposit for a full body trainer and have not received their order from 3 months ago. When my coworkers asked for their money back, she stated she will mail it out but have never did. I have contacted the better business bureau to file a complaint against Jameelah and her company. I have paper trail of all conversations that took place via emails. I’m very disappointed and regret sending so many referrals to this company!