The Plaza at Park Grill

Wish I could give 0 stars being that I got 0 service after sitting there for a half hour to even see a server, I flagged someone down, he finally took our drink and food order and never came back. We asked another server and said she would bring us more water. Didn’t need more water. Everyone in our section got up and left. Terrible. I work in a restaurant, get it together

Absolutely terrible service. Was told it would be 15 minutes to be sat, took half an hour. Once seated, sat for twenty minutes before we had to ask someone to take our drink order. When we called over the server he told us he was sorry and in a bad mood. After waiting 30 more minutes for our drinks that never showed up, we left.

NEVER AGAIN!!! What a horrible representation of the city of Chicago! The Park Grill is at one of the largest tourist attractions in the city and it was a Sunday morning on Memorial Day weekend! Five of us completed the Bike the Drive event and were starving! We headed over to the park grill and got in line. There was a large group of about 10 – 12 in front of us who spoke to a few staff members. So when they opened at 11:00 they were stunned to have a large party and made everyone in line wait while they set up tables for them. Once we were seated the waiter came over and started to take our drink order. But midway through the order, he excused himself and walked away. He came back a few minutes later to tell us about all the things they were out of on the menu. Other than salads and appetizers, which he didn’t mention, there are 10 items on the menu. They were out of five of them!!! That’s half the menu. Great, they were out of the item I wanted. Ok — I’ll adjust while we get our drinks. There are 5 mixed drinks and 5 wine choices. The rest of our party ordered strawberry, vodka lemonades and I ordered a sangria. Well, guess what? They were OUT of sangria. So I ordered a blueberry mojito. Nope — out of blueberry. So I ordered strawberry. He brought my drink and it was an original mojito. My husband started to argue it, but I looked at their strawberry lemonade and realized that it was just strawberry syrup and not anything close to a real fruit product. So I stuck with the original. At $ 10 for a strawberry, vodka lemonade I’d expect more than an 8 ounce cup of powdered lemonade and bottled syrup. The waiter then informed us that the kitchen had decided to open at 11:30 instead of the advertised 11:00 and he couldn’t even place our food order before 11:30. By this time, we were pretty fed up. We were trying to decide if we should just stick it out or leave. Well, the final straw was that my husband had finished his drink and ordered a beer and surprise — they were OUT of the beer he ordered off the menu!!! When we questioned him, the waiter reluctantly told us that this is the norm, not unusual. They rarely have all the menu items or open on time! I just wonder why he doesn’t find a different job. We found a different place to eat lunch!

This place is great! specially if you are out and about walking and are looking for a cooling drink. great atmosphere. staff could be more friendly. location is perfect, right under the Famous Bean :) you have a great Downtown view from this bar. :)

Great location and atmosphere. Staff seemed a little overwhelmed. They were out of the chicken Parmesan I wanted and didn’t have bags for the carry out but the food I did order (turkey club) was very good and BIG! I couldn’t eat it all.

Good beer selection. Do NOT eat here. Sub-​par burger with nacho chips out of a bag, — buy a bag of Doritos, they’d be better, salsa out of a jar. The portobello grilled burger was skimpy and tasted like it had been grilled hours ago and kept a little warm. Noisy.
Do NOT eat here. Really!

If your just looking to grab some food this place is good. Great portion for the salads, my boyfriend and I actually shares one and that was filling. I will also say the management was great. When we disliked one of our dishes she quickly took it off and even offered us a drink on the house. I appreciate being treated that way.

Look for the colorful umbrellas in front of the bean! I agree with someone else’s review that this isn’t the ideal place to go if you are a local, seeing as it is so close to the bean so there are a lot of tourists, but if you are from out of town, you MUST go here. The older gentleman who owns the bar is Leo, and my boyfriend and I shared some wonderful conversations with him. He told us all about Chicago and how he grew up there, and we told him all about Baltimore where we are from. As we were about to leave he bought us each a beer! The other bartenders were also great. We didn’t have food but the menu looked quite spectacular.

Do not go here if you are local and especially not on a Saturday. Service (Genevieve) was amazing and the drinks were good too.
A lot of screeching children and tired parents from Wisconsin.
Amazing concept though, gorgeous patio and what looks like an amazing menu. Also, I wore shorts and you sit in wicker chairs. Ladies, you feel me on this one, right?
I’m going to order my third shot of Patron now because screeching sunburnt tourists.

The bartenders are not interested in serving customers. They just walk in circles and ignore customers who obviously are looking for service. Expect to pull for there attention. They all get an F

Simply terrible. Strolled there on a Sunday afternoon for a late lunch. Servers were inattentive and it seemed like they were all pulling double shifts or trying to leave. One in particular was very loud and obnoxious despite seeing our sleeping baby in the stroller that she had to walk past each time she went to the screen. I think she was trying to wake him or was just ignorant. The food was gross. My smoked turkey plate was drenched in BBQ sauce and the meat was a lukewarm temperature and so salty. My husband’s Cajun chicken sandwich was also not particularly appetizing. We live in the area and hadn’t been to the plaza in some time. It seems to have deteriorated into a subpar tourist trap with staff from a work release program… Will NOT be back!

This was a terrible experience. It was 10 mins at least prior to a server coming to the table. After taking our order he never returned until we flagged him down for the check. No drinks, no silverware, no napkins, nothing on the table, and the food was terrible. I ordered chips and salsa. The chips were stale, guacamole was sour and the salsa tasted like marinara sauce. My husband had beef tacos and he said they were horrible. We ended up eating the stale bag of potato chips that came with his meal. Probably the worst dining experience in Chicago. Would never go here again.

Here for drinks before we walk around Michigan Ave. Beer drafts is a little pricey for a bar. The atmosphere is great and outdoor! Simply a good place to hang and chill and enjoy the outdoor! We didn’t try the food.

I’m not sure why some of the reviews were so negative. The Barbacoa tacos were absolutely fantastic and so was the service! The scenery was a nice downtown experience, and the umbrellas kept the sun off my head.
The food is a little pricey, but I would imagine that has more to do with the cost of their overhead. I would highly recommend eating here for a date night out!

Skip it.
My wife and I stopped by here for an afternoon drink, thinking we would enjoy a nice view and setting right by Millenium Park. Instead, we sat at the bar, which literally smelled of garbage and food and drinks that were mediocre and overpriced.
Skip it.

Outdoor seasonal bar and restaurant. Fantastic when the weather cooperates. I have not eaten here so I can’t comment on food. There are a couple beers on tap. You come here to enjoy the Chicago summer and the people watching is excellent. There are a couple of Tvs at the bar showing sports. The rest of the space is set up with tables/​umbrellas and they also have a couple of tents that are used for private events. A great gem right off Michigan avenue, just don’t complain about the prices.

The sad truth about this review is that it won’t alter anyone’s decision to eat here. The Plaza gets its business because there is heavy foot traffic around the Millennium Park area, not because people look up the Unilocal reviews on it and decide it’s a fabulous place to dine. In fact, the only people that do likely read The Plaza’s reviews are those who’ve had as disgusting of an experience as I did and wonder if the rest of Chicago feels the same way.
My family’s order consisted of the nachos, fish tacos, and a lemonade. The nachos were the most horrific nachos I’ve ever eaten. The chips were covered in a white substance (I hesitate to use the word «sauce») that tasted like… well, like nothing I’ve ever eaten before since it likely wasn’t even edible food. The lemonade tasted like watered down Tang, and the fish tacos were… too fishy.
The service was prompt — TOO prompt. Our food came out within three minutes of placing the order. What did this ghastly experience cost me? A cool $ 37 that would have been better spent on a pocket knife to sever my tongue.

I did not go here out of choice, but we were meeting up with some friends to watch the end of the world cup game and this is where they went. I felt un easy right off the bat because of how touristy this place is. LOL. Actually let me clarify touristy and people who think this is the only place to go from the burbs. I gave it a chance and ordered the nachos… OMG…disgusting. I have no idea what kind of cheese that was, but it was really runny and tasted weird. The chicken came in ridiculously huge pieces and there were like 5 pieces. Might want to consider cutting it up next time.
It took a while for the waitress to come back and take our orders, but in her defense it was crazy pack. The best thing they have going for it is location… Michigan Avenue right in the heart of millennium park. They are sure to attract a lot of attention from tourists and other people that don’t know about the many great Chicago restaurants we have. Venture off of Michigan Ave people :)

I have been coming to The Plaza at Park Grill (outdoor Summer bar) for years. I used to go to school across the street and would always stop by for «a drink» before heading home. I actually got my first job (in my field) because of some people I met here. It’s possible it holds a special place in my heart for this reason. I don’t think it’s the only reason though.
It’s fun on a beautiful day to enjoy the sun with a nice cocktail in hand. The service is always friendly and I love that I meet people on vacation, people that live nearby and everyone in between. It’s a great way to spend an afternoon in Chicago (especially if you like your cocktails).

I haven’t written a review of this yet?! I love this place, and go here quite a bit.
In the summer, this place is the BEST bar in Chicago. Enjoying a refreshing drink, gazing up at gorgeous skyscrapers in the coolest city in the world. Right in the shadow of the Bean and steps away from the Frank Gehry-​designed Pritzker Pavilion.
The service varies. Sometimes it’s atrocious, and sometimes it’s very attentive. The food is good enough, but tends to be a bit overpriced. The hummus is not that good — pass that up.
A great place to hang out and watch people.