This is the first time I’ve had amazing customer service at a copy and ship store. Marissa, and her manager Felicia took the time to walk through the options for my request as well as all the pricing for those options. I was impressed with the variety of print options here, they can print my business cards and also photo canvases and they can create and send customized direct mail to all my clients. These two ladies were not just printers, they helped me come up with marketing ideas for my business that will get me new customers quickly. Oh, and did I mention, they helped me figure out ways to save money as well. I can’t say enough great things about this location! This is the only place I’ll go to ship and print in the future!
Tige S.
Rating des Ortes: 5 Phoenix, AZ
WOW! The owner Felicia and her staff went above and beyond to help me out. We had just had a death in the family and my father and I were in Indiana to take care of the estate. We did not have access to a fax machine or printer and a banker told us about the UPS store. When we arrived, Felicia and her staff put us at ease with their excellent customer service. She was able to help us with all of our printing/faxing needs. We completed all the contracts and paperwork and returned to the UPS store the next day to find Felicia locking the door to close for the day. She recognized my father and I and reopened the store to assist us!!! She was so gracious and patient, what a lady! If you need anything from UPS, this is the store for you! Top notch, above and beyond service from incredible people! Felicia is the BEST !!! Thanks again!!!