Turner Acceptance Corp.

My experience with Turner Acceptance was great. When everyone else denied me the opportunity to build my credit with a loan Turner Acceptance didnt turn me away. I got the approval for my car loan and paid them back in no time. I would recommend them to anyone in the situation I was in.

Applying for my initial loan with Turner was simple. The staff at this location was welcoming and understanding of my needs. Considering I had no established credit, they made sure that I would walk out with the loan I was looking for. I hadn’t taken out loans before or even opened any credit cards so they made sure that I fully understood the terms and conditions of the loan. The interest charged is significantly lower than what other loan providers had offered me. These other companies used my young age and low credit score as an excuse to charge very high interests. Turner, on the other hand, has allowed to build my credit score without requiring a co-​signer. My score has increased significantly, and after a few months of having an account with Turner I have been able to establish new accounts.
They are definitely my go-​to loan providers, as they offer comfortable payments. I haven’t had a negative experience with them.

35.25% interest on a $ 3,600.00 balance on a $ 5,000.00 car loan is outrageous! That’s what they charged my daughter and her boyfriend who are in there early twenties, who should have know better. I understand charging higher interest for someone trying to get credit for the 1^st time, but this is highway robbery!!!

This is a disgrace to people!! they took half a year to give me my title and then when i told them i was gonna put legal matters they said that the title was ready in a week! Really? You needed a freaking warning to give me my freaking title after i gave payments on time and never ever made a late mayment this is how you repay!! you guys are lucky they dont make negative stars here

This place does not get any stars… they do not tell you everything that’s in their contracts. I bought a monte Carlo from a dealer n turner was the people who financed the car and maybe two three months later the dealership closed down and I couldn’t use my warranty. So I ended up just dealing with with Turner I was so upset by that I just wanted to get the car paid off so I started trying to just pay off the principal on the car but little did I know they never ever told me that I could not pay on the principle on the car who does that? so I was paying 300 400 dollars sometimes every other week to pay the car off and it was only going to the interest on the car so you know that sucked. maybe 6 months down the line I was in a car accident and my car was totaled. The guy that totaled my car had State Farm Insurance. State Farm which is the best, paid my car off but Turner said I did not pay them a certain amount within 60 days so my credit score drop down 30 points. But yet again that was not state farms fault nor my fault because Turner acceptance told me thats the date that I got into the accident would have been the cut off date from me having to pay my note but according to this lady lindsay or lucy whatever her name is and yes I’m putting you on blast was very inconsiderate and rude told me no the cut off day was the day that was supposed to pay my car note and another associate told me the cut off date was the day that I got into the accident long story short they ended up taking an extra thousand dollars from the check that State Farm had cut me and taken 30 points off of my credit score I call to talk to them about it and the lady was still disrespectful and did not care about me about the fact that I was a customer. all they want it was their money. they do not care how they got it so trust and believe I wrote this long review so that who ever read this will NOT I repeat will not deal with Turner acceptance I just bought me a Buick LaCrosse and it was kinda hard to get that at first because of the fact that Turner acceptance was who I finance my last car with. come to find out that they’re at the bottom of the barrel the dust not the cream the dust nothing no good trust me you do not want to deal with Turner acceptance is the worst financing company. So never again and once again I’m just going to tell you whoever reads this do not deal with Turner acceptance I don’t care if you have to wait long to get a car it’s worth waiting for then to be jipped out of your money and your credit score being dropped down. And now I can’t post this without giving one star so I’m giving one star just because I can post this

Well if you need a loan they could get you financed. With a Professional staff and great services I would recommend them to people

Total and utter crap. My boyfriend bought a vehicle and since his credit is crap, I was fine with the 19.99% interest until I we started to have troubles with the vehicle two months later and had to talk to Turner.
First off, his very first payment was due on a Friday. I sent out a check on the Wednesday before. They called us at 10am on \Saturday wondering why we hadn’t yet paid. It irritated me, but since we hadn’t yet «proven» that we could make the payments, I let it past.
After two months of on time payments, we called them two weeks before our payment was due to set up a deferment when the truck started to act up. Our first rep, Anna, was nice and told us we could defer for two months so we could get the truck running enough to take it back to the dealership. She never said anything about supplying any sort of paperwork/​proof.
Two weeks and six days past (6 days after our payment due date) another rep (Jesus) calls me to inform me our payment is past due and asked when we were going to pay. I informed him that I was under the impression that we were holding off on payments for two months to get things fixed. He told me «thats impossible» After explaining the situation he says «oooh! you mean a deferment! well, we can happily do one month, but we need proof that the vehicle needs to be looked by a professional at for two months» Ok, fine, We will do the one month for now. «oh, well, you’ll need to talk to Anna again for that.» Why couldn’t the guy just set it up then or transfer me to who i needed to talk to?
We finally get the truck running and down to the dealership. We call turner back to speak with Anna and were informed by a manager that we needed the proof for just one month. Ok, whatever we will do it.
We had the dealership fax in the paperwork on Monday and by Thursday of that week we traded in the truck for a new car. The rest of the 3 year loan (only about 5700) was paid off by our new loan. Now, Saturday of the same week, i just get a phone call from ANOTHER rep telling me we are still responsible for the account, its 17 days past due and when were we going to pay. They wanted ME to call the dealership to ask why they hadn’t sent them a check for the truck pay off. They acted like they knew nothing about it despite the fact that the dealership had called them previously for the payoff balance! I had to explain to this person exactly what happened and how many people we talked to, what we were trying to set up and that we sent in paperwork and all she said was «ok, thanks» and hung up.
Out of FOUR different reps, none of them set up the deferment we talked to them about, even with sending in the paperwork. None of them transferred us where we needed to go. None of them gave us a consistent answer on what was needed of us. And even despite the truck no longer being in our possession, after signing all that paperwork, they are trying to tell me we are still responsible for the account. I have a feeling that even after all the paperwork has time to go through, we will still get something saying we owe them.
Never use them, they are nothing but loan sharks that will hound you for everything and charge fees for everything.
*Update* a month after getting rid of this loan, I get a letter in the mail for right to correct default. Essentially, they wanted me to pay $ 441 and proof of insurance for a vehicle that is no longer in our possession or in our names. When I spoke to a representative they nervously laughed and told me to disregard it, but they «just can’t wait on this sort of thing» despite the account being zeroed out.