Uptown Ace Hardware

They’re always helpful and the prices are as low as they can afford to set them. I’ve realized that after years in the neighborhood, and that it can’t be easy to compete with Target or Crafty Beaver. Okay, its old, small and sort of dark, so if that bothers anyone than don’t go there. I prefer small businesses and neighborhood institutions, and I like the fact that they have their «stuff» together. I forget his name but the guy with the glasses rocks!

Went in today to get a bath tub stopper. This place is SO disorganized. Boxes laying everywhere, shelves a mess. How does anyone find anything in there? It looked like a rummage sale. The staff was friendly, however.

I like this place a lot. The hours aren’t super flexible so I’m there usually on weekends. The main guy there is goto guy, and the girls at the register will direct you to him, but he’s eager to help and knowledgeable in whatever I’ve thrown at him.
This place also has home pesticide solutions that wasn’t sold at a popular hardware retailer in Lincoln Park, i.e. diatomaceous earth.

It’s unfortunate that this is by default Buena Park’s hardware store-​and it’s obvious that the management there knows it. The store has maybe two competent employees, but often you are left to manage with one of two detached hipster girls. They will not get up to show you where something is unless you actually demand that they show you (the store is tiny, so this shouldn’t present an issue if they are concerned with leaving their roost at the register). They will not say thank you and will not help or seek help from an ably-​bodied employee to assist with carrying a heavy air conditioner. The most you can expect is a listless and undirected point of a finger.
Unlike other friendly neighborhood hardware stores, you cannot approach most people there with questions about home improvement-​they just sell the stuff and that’s the extent of their end of the end of the transaction.
I will say though, they do a good job of managing the space of their inventory for such a cramped location. But if you are in need of hardware needs and you’re closer to a Home Depot or Lowe’s just a little further south, go there. The prices are jacked sky-​high because of their uncontested status as THE neighborhood hardware store.

I’m not a big fan of this hardware store. The hours are not very convenient for people who have jobs. Much of the merchandise is significantly outdated. (This is one of the few places that still carries beige outlet covers, for example.) I hate Ace Hardware paint. It drips, runs, and doesn’t cover well. Sherwin-​Williams is so much better. But my biggest problem is whenever they’ve cut keys for me, more than half the keys don’t work. The store is just a few blocks away, so if I have an emergency need for keys, I plan accordingly. If I need three keys, I’ll buy eight, so that I get three that work. I’m giving them two stars because the guy with glasses is always very nice.

I stopped into this Ace because the one closest to me closed a while back. There was a promotion where you got one free quart of paint (one day only), and so I headed that way to take them up on the offer, and to pick up some other things. We were greeted when we walked in the door, and the workers were very helpful. They let us know that not all colors were available for the promotion and I wasn’t sure if they were being passive aggressive or but they weren’t. When we picked our color, they let us know it was available and that they would start mixing it while we finished shopping. They had everything we were looking for: foam brushes, mineral spirits, sandpaper, dishwashing gloves… the usual stuff you’d need from an Ace. The only reason it’s not 5 stars is that parking is pretty scary. It’s Uptown, and it’s the part of Uptown where you have to park directly underneath the train tracks which drip on your head. There are 3 spaces alotted for Ace, and it’s not fun to avoid harassment for the 15 feet from your car to the Ace door. Otherwise, great shop.

really small ace hardware but well stocked.

Great place, super friendly staff, if they don’t have what you need… and they have a lot… they will point you in the right direction or try and order you something!

This place may look old and dirty, but the staff were very friendly and the store had everything I needed on my repair list. Prices seemed pretty fair and average for an Ace store.

Extremely friendly!

It’s a toss-​up between here and Crafty Beaver for me, but I usually shop at Ace on Broadway because of their staff. The managers (owners?) are always helpful and come right up to offer help. The selection is, well, it’s a small urban hardware store, the selection is not huge but 80−90% of what I need, I can get here. And often they carry stuff I can’t find in even bigger stores. Sure it’s in a sketchy neighborhood, it smells funny, and they close too early on weekdays, but I like it. It’s SO Uptown.

My favorite thing about this Ace Hardware store is that every time I go in, morning, noon, or (almost) night, the same young woman is working as the cashier. She’s helpful, too, and friendly, and it makes me feel like I’m in a real neighborhood spot. A lot of the staff knows the customers by name, and that always makes me feel warm and fuzzy.
They have all of the basics, I’ve mostly visited for paint (I’m often in the mood to change ALL the colors in my tiny apartment), and seeds in the Summer when I’m convinced, again, year after year, that I CAN grow tomatoes and peppers in my window. Sigh… I also got a really awesome sled there, when everywhere else was completely out of sleds.

Every time I’ve gone in here they have been helpful and had what I was looking for.

I do like the friendly atmosphere, but I’ve had so many problems that I don’t really go here anymore. Granted they have always exchanged/​returned everything, but I don’t have time to make multiple trips.
First bad experience was trying to buy ball chain by the foot to make curtain rings. The guy working told me he didn’t know how much it was. He asked me what I was doing and convinced me to buy these cheap metal shower curtain rings even though it was for regular curtains. They weren’t what I wanted so I ended up returning them.
Next, I needed bolts to replace the rusted ones for my awesome acrylic toilet seat. I brought one in and the guy said he had the exact bolts. I thought they looked a little different, but I’m a girl so I must not know what I’m talking about. Guess what! He sold me large threaded bolts when I needed fine threads. So, off to return them.
Then, I needed three keys made. The guy behind the counter was showing his (?) kids how to make keys, which is great, but don’t practice on a paying customer! None of the keys worked and I was going out of town and had to get my keys remade again in a rush. And all of these trips were done on foot or bicycle. Total waste of my time!
I must say though, if you need locks re-​keyed, they do an excellent job. I will go back here for this only.

My favorite hardware store in uptown!
Ok. Fine. It’s the only hardware store in uptown… that I know of at least.
Even so, it’s got all my painting and fixing needs and the staff is always helpful.

Due to work, I find myself very close to this location often.
When I’m out, I often think of little odds and ends that I need for my apartment or for my office and I can usually find what I need here.
The employees are helpful and courteous. It can be hard to find a specific item in the store (it’s VERY packed and cluttered) but the staff members know exactly where everything is — don’t hesitate to ask for help.
Prices are moderate to low for most items, and the staff often suggest lower priced alternatives when I carry a more expensive choice to the register.
The next time I need a drain cover, random flower pot (to split my co-​workers spider plant), an extra key made, or a hammer, I will definitely stop in Uptown Ace Hardware.

This is my favorite hardware store in the area. It’s also just about the only hardware store in the area. Every time I’ve been in recently, there are employees walking around looking for people to help, and they are indeed very helpful. They’ll walk you to whatever item you are looking for, suggest items for what you need to do, answer any questions you have (no matter how silly they seem to you), and do it all with a smile.
Some of their prices are a little high compared to a Home Depot or Menards, but that is to be expected at a smaller store without that kind of buying power. The helpfulness of the staff here and the convenience of the location more than make up for it though.

After working in a hardware store I’m really picky about how knowledgeable and helpful the employees are but everyone I’ve encountered here seems to know what they’re doing.
The layout is a little disorganized so I have to wander around for a while to find what I want but it’s not a big store so it’s not a huge issue.
They’re also really nice about letting you return stuff (I’ve always had a receipt though)

This place is a great neighborhood Ace with very helpful employees. I’m always in and out of this place in 5 minutes, because someone near the entrance usually asks what I’m looking for and leads me right to it. I hate getting lost in Lowes.
As a PSA, here are their hours, which I always have to look up because of my goldfish-​like memory:
8am-5:30pm every day but Sunday
Sunday: 11am-2:30pm

This ACE hardward is tucked under the Redline Stop at Wilson. Since there is a bridge in front of it, you’ll blow right by it in a car (it is on the west side of Broadway in case you were wondering)
Small in comparison to other stores I have been in, it does, believe it or not, have just about everything you could want.
Does it look like a tool box with a bomb in it went off? Yes… they have stuff EVERYWHERE. Is there a hole in the roof in the back that looks like small children get snapped up into it or perhaps the cast from the Batman movie used it in a scene… maybe.
But the folks are quick to answer questions and show you were something is and the pricing is reasonable.
So if you have that chair needing a felt bottom, a lock for your bike (though there is a bike store across the street… ARG another review I forgot about *wink*…or super glue to solve that little cheating probably with your boyfriend… it is all here.
So stop on by and stop till you drop… we’ll maybe not drop *grin*.