Vince’s Pizza

We’ve ate here a few times and while the food (dinner plates) is great, the place itself is very dated and needs to be updated. I haven’t witnessed the owner berating the employees like others have stated so I can’t comment on that but the service is kind of slow.
The pizza is also amazing if it’s warm, the food is made from scratch so please expect to wait. I would rate the food 5-​stars and everything else 3-​Stars.

I really love their pizza. I don’t typically dine in but it is available. I order for pickup and everyone loves the pizza

What a Hidden Gem. Best pizza in Chicago and you don’t have to battle the crowds. Could give Due’s, Uno’s and Geno’s a run for their money.

The last two times I’ve ordered from this place, it hasn’t been a pleasant experience. The guy on the phone was very rude when I asked for a special order, last time. That should have been enough to keep me away, but no, I thought I’d give Vince’s one more try. Boy, was that a mistake!
Today, I ordered pizza from Vince’s and requested pizza without mozzarella. My pizza was saturated with mozzarella, when it arrived (I’m lactose intolerant). I also ordered rib tips, but received rack of ribs instead. The meat also tasted like it was past its sell-​by date.
Really disappointing, and if I end up getting sick from the bad meat and too much cheese, they’ll get more than a negative review!

Let me update my review for piss poor customer service today.
I call in Tues 540 pm I asked to speak to a manager or owner and was abruptly hung up on & repeatedly so the 3 more times I called back. I called another line, no one says hello but I heard the little young dog for a lack of colorful words saying I just keep hanging up. I call back again & a guy answers says you’re calling in the middle of dinner time call back.
Then SAY that the first time you little twerps seriously how freaking rude can you be. My family has patronized your establishment for over 30 years and I am highly dissatisfied with how I was treated today. What happened to you guys. Two thumbs down.

I’m pretty disappointed. My husband and I have been attempting to all the different pizza places in the neighborhood. I had heard really great things about Vince’s so I was really excited to try it. Pizza was ordered at 631pm, we we told 1 hour for delivery. Fine, no problem. 8pm rolls around, nothing. So we called and were told its out for delivery and would be there in a few minutes. 830pm rolls around still no pizza, called again, pizza finally delivered at 840pm. 2 hours and 10 minutes for a pizza is ridiculous. When the pizza got here I would describe it as very average. If the pizza was better I may consider giving it a second chance. The only reason they are getting a second star is because the women on the phone and delivery driver were very courteous

This place is definitely not the same as it use to be. Have been ordering here for years and we stopped ordering because our pizza was cold every time it was getting delivered so we gave Vince’s a break and started ordering from a different place instead.
Every time our pizza was getting delivered cold, we never once called and complained about it. Today, we ordered shrimp scampi, (which we’ve had a million times). It was so disgustingly spicey hot I could not take one bite of it without gagging. Not only could I not eat it, my mother got hives from it! This time I could not keep my mouth shut and decided to call and let them know it was not edible. I could not get a sentence in with whomever I spoke to on the phone. He was very rude and not professional whatsoever. He kept saying that «it is made every time exactly the same… The cook has been here 30 years… Maybe your pallet can’t handle it today». I was completely caught off guard. What kind of an owner says that to their paying customers?!? I was always taught when I worked in customer service that the customers are always right. Well, this was not the case at Vince’s pizza. They evidently could careless what their customers think and if they are happy with the service and/​or food. My entire family has been going here for years. After today, I was so disappointed in how the situation was handled that I will make sure everyone of my family and friends do not spend another dime at Vinces Pizza. Back to ordering Obbies every Friday night!

Great pizza! We bought it once one day for the first time and order more the next day! The worker I talked too were so nice and told me the menu since I didn’t know it my only frown upon them was the shrimp dinner which you only get like 5 shrimp :(

Haven’t ordered in a long while so decided to try Vince’s again but it wasn’t the same maybe because of delivery order. Order the thin crust pizza with pepperoni but it got to my home cold and placed called to restaurant but person on phone said what do you want us to do make you another one. I told them my kids were hungry so they cooked pizza again in microwave just wanted to let you know but they acted like I wanted something for free. I guess that’s why I haven’t tried it in a long time.

We love their pizza and have it often… So yummy!

Best pizza this side of Midway. You want authenticity, taste, and a real bite for your buck, go here. And if you don’t wanna make the drive, place an order for delivery. Some of the nicest, and all around professional drivers are waiting to get you what you crave in a timely fashion.

First time here… as we got back into the car… pizza in hand… the aroma engulfed the senses… making our mouths water… we get home… quickly open the box… and let our eyes make love to this beauty… as we took that first bite… DAAAAAAAAAAAAAAAAAAMN! My neighbor was right… Vince’s is great!!! That sauce… so much flavor… everything tasted so fresh… the crust was perfect… the toppings great… we are very pleased… first of many… everyone was so nice as well…

First time was great. Had half cheese and half pepporoni. It was thin and crispy crust, slight hint of a sweet sauce and one of the best pizzas I’ve had in awhile. Delivery was fast and I can’t wait to try again.

Delicious pizza, decent service. Would definitely come back and try the other dishes.

It may not look like a pizza place outside and the inside, but there is pizza here!
I usually take Vince’s for delivery. There is take-​out or you can just sit at the restaurant. When I open up the pizza, some of the stuff are stapled. It’s hard to open the pizza then if you staple it!
The service is pretty good. The staff are nice and friendly. The delivery guy is nice and friendly too! I’m really happy there are nice people in this pizza place!
The look of the interior is not too bad. It doesn’t like your average pizza parlor interior. There is a bar here, and there is a small and open wall for ordering take-​out.
The best part about Vince’s is the food. I usually get pizza. The pizza tastes really good! It’s a different and good taste. The sauce tastes good with the crust and cheese. I also get mostacholi. It tasted pretty good. The sauce had a good taste with the pasta. The mozzarella sticks at Vince’s are good too! It’s nicely breaded and the cheese has a good taste.
All in all, good food, good service, but the stapling on the pizza needs to stop. I will be back here!

We order Vince’s pizza for delivery all the time and have never had a problem. The bf loves it, I like it a lot (just not AS much as he does). Last night we ordered pizza as usual but this time a couple of us ordered pasta — fettuccine alfredo (added broccoli) and linguine with muscles and marinara sauce (added mushrooms). First of all WAAAAAY too much sauce on both. Not sure if it was just the chef that day or what. For me, it made the pasta not taste as good. I was able to remove some of the sauce but there was still so much in between the noodles. Calm down on the sauce guys! Second, the mushrooms were canned — if you claim to be «authentic Italian,» I think you should use FRESH mushrooms. And third, besides the broccoli tops/​florets in the alfredo pasta, they also had the stems, but they were HUGE stalks! Who puts the stalks in pasta? I have never gotten alfredo pasta with broccoli that had the stalks in them, it’s always just the tops. I thought that was very weird. So I guess bottom line, stick with the pizza and only do delivery (as I see other people have had problems with the staff and the inside of the restaurant is dirty/​shabby).

I was raised in this restaurant. Seeing how my family owns it… I live out in the suburbs and take my friends to the city to get the best pizza. I’ve been all over the world and this pizza is still the best. Like all restaurants it has its high points and low points. No place is perfect. I saw someone complaining about waiting 25 min for a pizza. You have to be kidding me. That’s not a long wait for pizza. Plus all the other food on the menu is top notch. Tried everything on the menu and love it all. My uncles are always changing up the specials and for the price you get your money’s worth.

Decent little spot near my house. Not bad.They do really try to give the best food and service they possibly can. I’ve been coming here for years. Alot of memories here with friends. Hadnt been here in a while. Just recently started coming back in. Thats the the thing about being a Unilocaler. Theres always soooooo many new places to discover.lol.But yeah. Definitely thumbs up to Vince’s!!!

I’ve got to say, if you want a quick regular pizza — Vince’s is the way to go!
Vince’s special pizza is my go-​to. This is the type of pizza that leftovers are always great. Not sure what it is in the pizza — sauce or dough, but it’s sure a treat!

Worst experience ever. I ordered pizza ($ 34) first time for delivery at 7:35pm before it finally arrived at 10:45. I’m five min away. I called at 9:45 and they said it’s on it way and I called again at 10:15 and they started giving the delivery guy my address. After asking for a discount management would only give me two free liters of pop which I respectfully refused. At the door I asked the driver to call again for a discount and after a couple minutes he just drove off. I was very disappointed and hungry. They never called, apologized or anything. Very poor customer service. I visited recently with friends for dine-​in and we all agreed at the time it is very dated and dirty everywhere. I should have trusted my instincts. They don’t care.