Walgreens

Sitting here waiting to pick up a script, watching a line of over 10 people grow larger. The pharmacy seems to be consistently under staffed. The store should plan for rush hours and staff appropriately.

This place is simply dangerous. They have never once in over two years executed an order properly. I have called orders in. The doctor has electronically sent orders or I can bring them a script and they will foul it up.
They will tell you they have stock on an item and when you go to pick it up they will not have the item in the pharmacy, after they have told you on the phone they have the item.
The reason they are dangerous. I have a post-​operative patient at home who needs pain killers and other treatments and needs them on time. She just came over 4 hours ago.
I called the pharmacy and explained what I needed and had script on, before going to the pharmacy (6 prescriptions). The doctor electronically transmitted some of the prescriptions. We left the person home who has trouble getting out of a chair to go to the bathroom (post-​op) and is having breathing issue to pick up a prescription which were called in and transmitted via the doctor.
When I got there they told me it would be 1 hour. I went to get additional needs for this person and came back through the drive-​up. Waited 45 minutes behind 3 other cars in front to get served
We are now over two hours. Finally got to the window, No one came to the window for over 20 minutes. This is after 20 minutes of honking and sending another person in the store to get their attention (6:30 pm on a Tuesday) .
The person finally comes to the window and tells me the prescriptions are not ready yet. I asked why and explained I have a very sick person at home in pain. «Short staff» was the answer. I explained this happens every time and he told me I was singing to the choir.
The person I was with had to literally stand in front of drive thru window and demand the drugs for over 20 minutes (the patients mother). This was humiliating for a mother to have to do this. But guess what, you would do it too if it were your kid.
I cannot imagine how much pain and suffering this one pharmacy has caused others. The people behind the counter blame corporate, whom I tend to, agree with. But nearly every employee there has zero energy for customer service; they simply ignore you (20 minute wait after getting to the window) or walk away and do not service you.
I cannot imagine, how many new mothers, children with ear aches or people like my friend coming home from surgery have had to wait for much needed medication and care givers giving up entire evenings just to get a simple prescription. Shame on the staff and the manager in charge, you do not belong in the care-​giving business.
Someone needs to fix the Inefficiency at this pharmacy. It might one day cause someone some serious harm.

The pharmacy is horrible and prompted my review, everything else is standard Walgreens. I’ve been given the wrong medication, refilled prescriptions online and been told they are available for pickup, then showed up and no one has any idea what I was talking about. I was told it would be a 15 minute wait to fill a prescription, then 30, then the next day, then they realized the drug was no longer available. The customer service at the pharmacy is horrible and clueless. I hate to be so harsh, but it’s the worst I’ve ever seen.

Pharmacy is always understaffed. Everyone is friendly and helpful but it’s a miserable experience anytime I come.
I also hate the fact that I can’t walk through the front doors without someone soliciting for money.

Went last night to buy some Easter eggs with my girlfriend. As she was looking for the eggs I was in the need to use the bathroom so I asked the manager politely if they had a bathroom, he kept walking as he said «nah». Seeing him as the manager I was expecting a more proper English educated respond then just a «nah». So for a manager his customer service sure is poor. Here’s the good part though. As we were paying he was with one of his cashiers trying to fix or do who knows what on a register, while on the side by the chase atm there were 2 ladies, when a worker asks them what they wanted they said if they can use the bathroom and immediately the manager tells his employee to take them to the back… That’s all I have to say. Walgreens should really look into the ppl they hire to run their stores and their level of customer service. Happy Easter though!

How have I not written a review about this Walgreens? This one is our go-​to local one where if something’s needed in a pinch, I’ll stop by after work or during nap time. It’s small, bright, and clean with decent staff.
My biggest issue with this Walgreens is the pharmacy. When my son was sick and needing antibiotics, we divided and conquered. My husband got him down for a nap while I picked up the script. On a Saturday, the pharmacy was packed and understaffed. Two inefficient and inexperienced employees dealt with customers. What I thought was going to be a 20 minute trip tops turned into almost an hour and a half of waiting for some liquid antibiotics. They seriously need to improve their weekend pharmacy staff. I’ve never waited that long for a script ever. I get that it was a busy Saturday, but the pharmacy was by far the worst in managing the crush of people. I considered myself lucky to get the script at all at the rate they were going.
This Walgreens is best when you’re just grabbing and going. Pick up scripts on weekdays not weekends. It’s not worth the wait at all for such awful service and waste of time.

Every single time I have visited this pharmacy, I have not waited less than 30 min. They only have 1 pharmacist on staff and the lines are usually very long. I tried the Drive thru once and I ended up waiting over an hour! Not a fan

Hands down, the best Walgreens in the city!
I lived by this Walgreens for 2.5 years, and just recently moved to a new neighborhood. Breaking up with my Walgreens was a really hard break up for me. Still a little too soon. But seriously, everyone was always so friendly and fast. They knew me by name and always answered questions, recommended new product AND gave me moving boxes.
If only all Walgreens and staff in the city could be like this one.

I can’t say enough kind things about the pharmacy staff here. Twice have I had really shitty, stressful medical situations be taken care of by the staff.
I’ve also had a pharmacist notice that I had been prescribed potentially dangerously interacting drugs. Maybe she saved my life. Who knows. Anyway, I trust these people.

I think I speak for just about everyone when I say that getting this 24 hours Walgreens to replace the White Castle was a wonderful thing.
Yeah, everyone craves a burger every now and then, but this place has just about everything you might need, from groceries to a Red Box. I am pretty happy then when I pour my cereal and realize that I have no milk, I can walk and get some at Walgreens for a cheap price. When I realize my friends are over and I have no booze, I have a Walgreens. When I realize I have class and I am out of deodorant, I have Walgreens.
On top of super convenient. This store is very clean compared to other Walgreens. While it’s selection is not as vast as other stores it is well organized and the staff are always friendly. I see the same guy every night, and the same girl every morning at the registers. They are always courteous and attentive.
The only downside to this store is the line at checkout. More often than not, you have one cashier and a 5+ customer line. I would not care, but transactions that take 2 minutes suck if you are the 7^th person and all you want to buy is milk because you’re really worried your cats are going to eat your Frosted Flakes. They do open registers if they see the line get congested, but sometimes reaction time is lagging. I’ve seen my share of people just leave the line after 10 minutes.
Overall, this is a good store with good employees.
Better checkout experiences would have earned them that last star.

After numerous attempts visiting this store I am constantly disappointed. They are always out of stock of what I’m looking for in cosmetic/​pharmacy department. Customer service is horrible. Woman in cosmetics will literally avoid helping at register when busy. There is always a long line to check out. Today I called to see if they had salt in stock, woman on phone told me I would have to come in store to see. I asked for manager, Sean, and be told me she is great at customer service. ive also had bad interaction at pharmacy once and transferred my prescriptions to cvs. i intentionally avoid this Walgreens despite it being close to my home. Much rather go to cvs down the street or other location.

Offensive.
That is the one word I would use to describe this Walgreens, offensive on so many different levels.
It’s not hard for a store like this to receive 5 stars from me, they just have to meet a few standards and bam… 5 Star raving review, however this SPECIFIC Walgreens fails on so many incidents.
Firstly, if there is a «homeless» woman outside your store (And I use the term homeless VERY lightly, i’d love to know how she gets money CONSTANTLY for new weaves) who is always bothering your customers and aggressively approaching them, begging for change the second the step through the door… What do you do? You ask the woman to leave! Better yet, if more than one customer complains about her… What do you do? You ask her to leave!
It seems as if she is the one managing the store, from outside. Seriously, how many complaints does it take to get this woman to back off.
Any way, moving on. So that’s a minor issue in comparison to having to wait 10 – 15 minutes JUST to get a bus pass. I told a worker there I needed to get a bus pass, and in turn he tells me he would find someone to get that for me (Mind you I could literally see the bus passes in the photo department in an index card holder, locked behind a clear sheet of glass). I wait, and I wait, and I wait and STILL no bus pass so I eventually have to go and find another employee who IMMEDIATELY got me the bus pass that I had been waiting for for over 15 minutes.
… Rude!

This is the Walgreens off of Milwaukee and Armitage. This was the premier location before the one opened up closer to Wicker Park. That one is just out of this world. But this Walgreens will take care of your needs if you need to stop by and pick something up real quick. They have a Chase ATM and that is why I stop here usually. They do have a fresh food section which is a little strange but if you’re hungry you may be able to scrap a few things together and call it a meal.

Pharmacy department is a complete disaster. Need a prescription filled go anywhere (and I do mean anywhere) but here.

Boooooo to my experience with the pharmacy here and to Walgreen’s whole «Nice» line of store goods in general. I will say this store is clean and remodeled, and they sell alcohol, if you are into that kind of thing;-)
As someone else said, the location is ridiculous. They have a drive-​thru, which is nice, but it may cost you a couple of u-​turns and someone honking at you to get in and out of this place.
I hadn’t filled my prescription at Walgreen’s in a while because of the whole «Express Scripts Debacle,» and I hope someone from Walgreen’s reads this because I will never fill my prescription at Walgreen’s again. Here is why I will remain with CVS:
–I arrived at the pharmacy at 8:15am. When I approached the counter, there was not a single person in sight, no customers and no pharmacy staff. I asked a store employee if they were closed because I thought it was a 24-​hour store. She said no and actually had to yell for someone to come help me. A minute later, this irritated-​looking hipster-​type pharmacy tech named Ive came to the counter.
–As I mentioned, there was not another customer in sight; however the rude pharmacy tech told me it would be 35 minutes to fill my rx.
–It actually took at least 35 minutes, so I got a chance to walk around the store. The selection here is pretty good, but the prices are not that great. The CVS down the road has comparable if not better prices.
SUMMARILY, the customer service at the pharmacy was HORRIBLE, and the girl Ive was unprofessional and rude, so that is why I am giving it 2 stars. I won’t be back. There are many pharmacies to choose from, so unless you need a 24-​hour Walgreens, go somewhere else.

Just came back from here empty handed. Why? Because after standing in line at the pharmacy for 20 minutes with a prescription in hand, I was told it will be another 2 hours before the prescription will be filled. Two hours? Seriously? The prescription is for painkillers for my boyfriend who just had surgery this afternoon. I’m sure he won’t mind two hours of unnecessary pain.
Despite the cold weather, I walked over because the tiny parking lot is always such a headache. Now I get to walk back at 9:30PM tonight. Guess how much I want to bundle up again and walk over there in two hours? You guessed it: not at all.
I went here because it is close (and it’s where the BF always goes), but a two hour wait certainly does not make it convenient. I’ll just go to Target next time. Not that I would have to wait that long for the Target pharmacy, but at least two hours can go quickly there.

It’s great because it’s open ²⁴⁄₇. The staff is decent, but they seem to be getting malaise after this location started selling booze. Anyway, since the remodel, they’ve been getting more and more interesting stuff, which splices it away from other locations that are nearly identical.
Whatever the case, it’s still a damn Walmart, it’s easy: Medication, canned soup, cigarettes and diet coke. A little overpriced, but, we’re paying for convenience here.

Open 24/​7, staff turnover seems minimal, they’re pretty helpful and friendly, store is clean.

You’ve been to one Walgreens, you’ve been to them all. What stands out about this Walgreen’s is the staff. Everyone in the pharmacy department is extremely nice, quick and professional.
The 5 star rating goes to Robert, the cashier sent from heaven. He’s an older gentleman with a southern accent. They know how to raise ‘em in the south!
I live less than a block away so I stop in often and he is ALWAYS friendly, professional, helpful, etc. Some of the female employees huddle in small groups when they are suppose to be working so Robert picks up the slack. Keep up the outstanding work Robert!!!

Postage Stamp-​small parking lot, seriously! This Walgreens is full of craziness due to it’s proximity to the EL and general location.
Good only for popping in for a pre-​game Red Bull or to hit up the Chase ATM station!