Wilmot Properties

I lived in the apartment by California and the 606. And the experience was great.
It looks like most of the complaints on here are about maintenance and a few other things, but I didn’t experience any of that. The building seemed fairly clean and maintained throughout.
My wife and I were originally looking to buy in the area, but decided to rent when we saw a brand new construction for rent. When we moved in, the building was completely new. Walls perfectly painted. Beautiful floors, etc. And the price was more or less the same that we had been paying for a rundown apartment in Wicker Park.
As for the neighborhood — it’s relatively safe. We never experienced any crime or theft other than a bike being stolen down the street — which isn’t anything out of the ordinary for Chicago.
If we weren’t buying right now, we’d probably live here for at least another few years. The apartment is beautiful and location is great.

Beware. The owner of Wilmot is greedy, and dishonest. You may regret your decision to rent or buy from him.

It’s a shame that Wilmot Properties is so terrible as a property company, because my apartment is actually really nice — newer construction with central air and a parking spot, large rooms and closets, hardwood floors, dishwasher and laundry/​dryer in unit, and a very nice location!
However, if anything breaks, you will get to experience the frustrations of Wilmot Properties first hand. For one, It took them about three months before they finally got around to fix my continuously running toilet, and that’s probably only because I called to tell them that my dryer had stopped working … again (an issue with the fuse, apparently, happened at least three times already since July).
One Saturday, the garage door broke (which, funnily enough, came after only a few weeks since they were working on it). I called the EMERGENCY maintenance line, only to receive a text saying that they were unable to make it out until Monday — so essentially, my car was stuck in the garage, meaning I was unable to make it into work on Saturday and to an appointment on Sunday, both of which were in the suburbs. What’s the point of having an EMERGENCY maintenance line if they’re not available in an EMERGENCY?
Finally, my wife and I have had at least FOUR packages stolen, as have many other residents in my building, due to the fact that packages are simply put on top of the mail boxes right by the front door, clearly visible for the taking. Yet, when I called to let them know that this keeps happening and offered solutions (as there definitely are other, more secure places to put packages), the lady at the «office» pretty much brushed this off, saying they can’t control where the packages are placed (despite me suggesting that they make a sign for the carriers to put the packages in a more secure location…).
I would strongly suggest looking elsewhere for an apartment, or if you, like us, were swayed by their affordability and newer design and do decide to move in to one of their units, pray nothing goes wrong, because then you will see how truly inept Wilmot Properties is as a property company (btw, their website has been down since this past summer).

READ THE REVIEWS!!! I failed to do so, and it cost me.
Agnes says my application was approved Wednesday evening, and asked that I return the sign leased by the Thursday afternoon. Completely reasonable.
And in legal terms — they established an option.
Until Thursday afternoon when I email them the lease and they tell me they’ve given the apartment to someone else who is bringing a lease in Friday morning (and thus legally, breaking a binding option they established).
Then they try to upsell me on a more expensive apartment. Incredibly unprofessional, rude, and not to mention illegal. To management — this is not only unprofessional and stupid, its risky. If I were a protected class, you would be facing a cut and dry discrimination suit.
It’s an apartment. I’m not going to get bent out of shape. But I’d cancelled showings on other places, wasting my time and other people’s time.
I’m filing a BBB complaint and contacting the Rents Rights hotline as well. Shop elsewhere — its not worth dealing with these clowns. If this is what life is like as an applicant, I can only assume life as a tenant is just as terrible as the other posters have described.
That they charge a non-​refundable move in fee and no security deposit should have told me all I need to know about how they manage their properties.

First of all we have been here for a few years and were drawn in by a newer more up to date building close to the blue line. Mistake number 1 not researching the people behind these buildings. We move in to a pretty much dirty apartment that was not inspected before we moved in. shoddy repair work to walls and dirty bathrooms are not what you expect when moving into a new place but that is what you will get with these folks. Expect to clean the apartment yourself before moving in any of your items.
I could go on all day about the problems we have had but I will stick to the main ones. In the spring and fall most people like to open windows in order to let fresh air into the house. That is not possible because we have had 1 screen for the 3 total windows in the place after repetitive requests to get screens. How hard is it to get screens? A/​C has been broken for 3 weeks and counting and there is no hurry to fix it and it is the middle of summer. I have called about the A/​C numerous times they just send someone to come out and put a temporary «Band-​Aid» to get it working but then it finally went out for good. They claim it needs a new compressor and it has been on order for 3 weeks. Seriously?! I can order just about anything on this planet and it would not take 3 weeks to arrive. Did I mention we have no screens so we can’t really open a window now can we.
Do your homework before renting from anyone. These guys have a lot of properties and I don’t see how they continue because it is quite possibly the worst run property company in Chicago. You would think that with so many properties that building maintenance and upkeep would be on a professional level, it is not. They raise rent year to year and the property is in a steady decline of upkeep. Your request will be ignored and you will be left to fend on your own. Do yourself a favor and look elsewhere when looking for an apartment.

If I were just rating on the appearance of our apartment I could give Wilmont Properties a star or two but based on my experiences with the shoddy construction and non-​existent building management over the past 6 months I have to give them a big fat ZERO.
DO NOT BE FOOLED by what looks like on the surface to be an apartment with a modern aesthetic and better than average finishes. The buildings are slopped together and after only being a few years old are quickly falling apart.
We were cursed from day one, arriving at the apartment with our moving crew it was apparent that it was going to take days to try and clean the apartment from the previous tenants. Unfortunately for us their cleaning crew was only scheduled for a few hours. We were forced to move everything in to one room and to spend the next three days scrubbing the apartment down from top to bottom ourselves.
While almost the entire apartment needed a new coat of paint they threw a nice half coat on the occasional wall and gave us the paint colors in case we wanted to buy more and do the job ourselves.
We spent the following week addressing the foul stench from the mold in the kitchen sink and base cabinet. Asking the management company for help we were told there was nothing they could do so were left on our own to try and treat the area and try to make the kitchen safe to cook in,
A few months later we realized that the washing machine hadn’t fully been working and was only filling up with water and then draining. Almost three months later, a «new» (aka refurbished) machine and almost a full week out of work with maintenance men and technicians and we’re still doing laundry down the street at the laundromat and bathroom sink.
Overpriced, mismanaged and shoddy. Stay away!

March 1, 2013
The Office of Wilmot Properties
1801 N Humboldt Blvd
Chicago, Il 60 647
Re: Lease Signing
To Whom It May Concern:
When we moved in, the apartment was not cleaned, the walls were not painted and light bulbs were not replaced. Our sliding door to the balcony took 6 months to get fixed (which caused our energy bills to be more than twice as expected), and even longer to fix a loose shower door/​lining, among multiple requests to fix other things that were not taken care of in a timely manner. All of these things were reported to your office at the time we moved in. The lock on the outside door to our balcony remains unfixed to this day, after multiple requests.
In addition, we were without a stove for about 2 weeks because it had broken and your office took that long to replace it. We have also made a recent report saying that our heater was making odd noises and we didn’t think that it was working properly. Your office informed us that unless it wasn’t working at all, that it wouldn’t even be looked at.
Now, you are raising our rent, not only to the Chicago standard yearly amount of 5−6%, but to an unprecedented rate of 16%, an extra $ 300/​month, for an apartment of which the walls have still not been painted and maintenance requests still go unanswered.
According to the Lawyers’ Committee for Better Housing, an oral agreement is legally binding, and will hold up in a court of law. We were told when we moved in that our rent would not be raised for as long as we lived in the unit. The former tenants, as well as others in the building, were all told this by your office staff and the agents selling the space for rent. When someone is selling for you, they represent you, and this was our ‘oral agreement’. You also show a precedence of you not raising your rent in the last 5 years. After only living here one year, being asked to pay $ 300 extra a month in order to make up for the 5 years you missed out on raising the rent, we would be taking the burden of those who lived here before us, paying their increases.
The timing of this situation is unfortunate and we know that legally we have to tell you 30 days before our lease expires whether or not we are planning to re-​sign. We are planning to re-​sign the lease, since it would take longer to take this to court, and moving out is a greater burden on our lives at the moment. However, if we receive more disrespect and more mistreatment as tenants as mentioned in the first two paragraphs, we will not hesitate to take action and bring this to the attention of the court.
Furthermore, we do intend to bring our situation to the attention of online reviews of lessors in the city and express the truth about your company. We will also provide any relevant media sources with the letter, which we have written here, unless you are willing to reconsider the significant rent increase.
As someone who works in business, advertising something and doing the opposite is not the way to run a successful, respected business. If you aren’t going to stick to something you say, don’t say it. Your actions will lose you a lot of respect in the industry and other potential customers.

Horrible management company! We were extremely over charged as we saw the same unit above us being listed at 400 dollars less than what we were paying. We’ve waited months for things to get fixed! Our water heater kept making loud clanking noises yet they refused to replace it. It stopped working at some point and they had to send someone down twice to fix it. We had a broken window for over 3 months and they never came. We’ve made repetitive calls and emails yet no one came to do anything. There was a time where the front door lock was jammed and they didn’t fix it for over 3 days. Luckily we had access to the garage but for someone who didn’t, they would have been locked out of their apartment for 3 days! Don’t be fooled by their nice properties, if something goes wrong don’t expect them to care.

I was drawn in by the brand new Logan Square buildings and the stylish apartments. I was duped!
The apartments are slopped together, and the management company is the most unhelpful I have ever dealt with. They charge WAY too much in rent for all of the problems we have had.
For example, our hot water heater has stopped working 6 different times in the 4 months we have lived here, and they just kept sending the maintenance man to relight it. Finally on the 6^th time, they sent someone who actually knew what they were doing. Way too little too late.
If I wanted to live in a shit hole, I would pay half the rent I am paying now to do that.
Avoid any Wilmot Properties apartment at all cost!