Wyndham Apartments

I lived at the Wyndham from early 2012 to late 2015. I was extremely happy for the first year. I was new to Chicago, and didn’t know what to expect with apartment living in Chicago. The building is old and has character. To me, what makes or breaks an experience is the management, the customer service, the maintenance, the communication, and whether or not there are huge problems like pests. The management when I moved in was very good. Problems were handled quickly, and Paul the maintenance guy is friendly and responsive. I felt like he was an actual friend in the building. They took the roof deck away with little or no notice, and never re-​opened it. It was/​is listed as an amenity, and it’s gone. The laundry room is just ok, and there are often machines needing repair. They updated the machines a while ago, and it only made it slightly better. The new management (2015) was far less responsive, and less personal. I hear they have newer management since I left. I hope it has improved things. I also know that the rent has increased significantly. My rent went up each year, and they have re-​rented my old apartment for over $ 100 more/​month since I left.

Found a good deal here. A little sleazy/​flop-​housy, however, a good value. .. until. . BEDBUGS!!!
The building management only had my apartment investigated and NOT apartments above, below & on each side (neighbors). Cannot be sure if I was originator of bugs. The technicians sprayed a white powder thru-​out my place & furniture (bed, sofa, wood tables. Upon completion of the job, the technicians confirmed that they were not scheduled to look at any other apartments other than mine. The building management however, told me that «the technicians checked all other units and found nothing». WHAT??? That did it! They lied & I was out of there. I lost a bed and a sofa!!! If I stayed, I would have no guarantee that the BEDBUGS wouldn’t return. I couldn’t live in that kind of environment & be worried every moment; how could I sleep!!! Wondering if BEDBUGS were infesting again — because THEY’RE STILL AROUND!!! It’s a shame this management is too cheap to spend extra money on proper pest control — quarterly apartment checks — or exterminate the whole floor/​multiple apartments/​or whole building (mid-​size bldg).

I stayed at the Wyndham location from 2010 – 2013. For the most part, my stay there was okay. The apartments were exterminated consistently. I never saw a pest in my apartment, the lobby and hallways were always clean, and work orders were done in a timely manner. However, the washing machines in the laundry room were not clean and always left residue on my clothes. And even though I never saw a pest in my apartment, I always saw a cockroach or two when I used the laundry room. TLC/​Wyndham pays and manages the heat that is emitted from radiators. In the winter time, the heat would be on about 60% of the time which left me shivering in my apartment.
Maintenance is extremely professional and nice. Debbie in management for the most part is the same way. Mike who is also management seemed to always have a resting b!$@# face. I guess that he didn’t like me because I confronted him about monitoring my mail earlier in my tenancy.
Anyways, the turnover rate is extremely high. The three apartments that were closest to me each had over 2 different tenants move in while I was there. Every other week there was someone moving out, moving in, or being evicted from the building. Also, one of the amenities was the outside deck on the top floor. A year before I left, the deck was closed off from tenants without any notice.
Even though tenants have to have a key to gain access into the building, I would suggest that Wyndham hire a doorman to takeover when management leaves. From my understanding, they had one before I became a resident. There have been many times when I would find a non-​tenant sleep on the couches or in the corners of the lobby at night and there were several times that I had to call the police/​ambulance because someone was passed out drunk in the lobby. This is extremely scary as I stay alone.
They have surveillance cameras in which I believe is more of a deterrent instead of actually recording. A few years ago, the package room was broken into and the cameras did not help to resolve it – even though there are 3 cameras facing that area. Another suggestion would be to have more garbage containers in the garbage room. There were only two containers for the entire floor when I stayed there. Every few days, there would be garbage everywhere and it made the entire floor reek.
Near the end of my tenancy, I felt like I was being forced out. I always paid my rent on time, I was quite, clean, and kept to myself. At that time I was not being treated as such. I had less than two months to move when they decided to not renew my lease. When I had to wait a few weeks past my lease expiring for my new apartment to be ready, they refused my offer to pay rent for the remainder of my stay and filed papers to get me evicted. Thankfully, I was able to move before going to court. Thinking back on it, if I wasn’t able to move before going to court, I could’ve had an eviction on my credit and would’ve been homeless all because they impulsively decided not to renew my lease. My well-​being was put on the line and they couldn’t cared less.

I can’t believe anyone would give this place less than 5 stars.
Going into a lease agreement with Wyndham you have to realize a few things.
1. This is an old building.
2. No, seriously, it’s really very old. Some things may not work. It may take a few days for the guys to come around and fix it. Things that broke for me: the sink a couple times, a door, the laundry key card machine, various washer and dryers in the building’s laundry room. However…
3. For an old building and for cheap enough rent, the management here is phenomenal. There is always someone there in the office (unless it’s a Sunday) and more than that they are always nice, polite gentlemen. If you have lived in rent in Chicago, you know what it means to have helpful building management. Other places have nonexistent management or worse, mean management. Nice management is hard to find. This place has it. Be grateful.
If I could improve anything in this place it would be the key card laundry system only because that machine had a habit of breaking down and I am also kind of a dumbass about putting money on a card to do laundry so I’d always be scrambling to get enough quarters.

I lived here for two years, and was satisfied, overall. After I first moved in (October, 2008), I had a couple small issues with the then-​manager. In addition, the bike room was overfilled, which was a big problem for me. I was told when signing my lease that it was going to be taken care of soon, as bikes from previous tenants were crowding the space.
At some point during my time there, management changed, and the difference was clear. The bike room was cleaned up, and any issues were always immediately addressed. Rick and Michael, especially, were very friendly and proactive.
I lived in two different apartments during those two years. The second apartment I moved into was $ 970 and overpriced, in my view. The carpet should have been cleaned or replaced before I moved in, and I always had problems with the water changing temperatures from cold to hot, and vice versa, which maintenance was not successful at fixing. Also, for $ 970 in Edgewater, I would definitely expect hardwood floors.
One REALLY BIG issue for me was the fact that TLC REQUIRES you to pay a fee for them to install your own window a/​c unit. This takes all of 3 minutes, and they charge $ 50 I believe. That is absolutely unjustifiable. In addition, when I moved out, no one took down my a/​c unit for me, which means they now have MY a/​c unit!
As with most management companies, there were some issues, but overall, I enjoyed my time there. Again, Rick and Michael were awesome and made it a pleasant place to live.

Lived at their Wyndam property 5240 N. Sheridan for 4.5 years. Ever changing building management and not all for the better usually for the worse. Current building manager is friendly but a little slow to act. The building is super overpriced. It took us an entire year to get windows fixed that were broke from day one and did not function properly. They offer you reasonable rent when you first move in but it steadily goes up year after year. Poorly painted apartments with cheap carpet that will ruin your vaccum. The common hall way floors are never cleaned. A man overdosed on drugs this week in the hall or so the multitude of cops told me that were in the building upon my arrival from work. The place was crawling with cops when I came home. Some residents sell drugs in the lobby or in front or on the side of the building as I have observed coming home late from work. They house section 8 and do not disclose this. My old neighbor set her apartment on fire because she believed someone was stealing her mail and burnt it in the oven. There are little unattended children that have begun to roam the building pushing every button on the elevator at 1 am and playing in the halls. They have been coloring on common areas as well. The garbage is not changed frequently sometimes every two days and what a joy it is to come home and step off the elevator and smell two day old diapers in the trash area. And best of all they have a never ending constantly recurring BED BUG problem. Laundry facilities are constantly cluttered and there are usually 3 or four washers and Dryers that don’t work at any given time. Look if you must but use
Based on 151 apartments within a 6 block radius the place is over priced. There are better places to live in the same area with more reasonable rents, and better amenities than a roof top deck and gym, bed bugs and the dregs of society. Seriously!

After I cooled off about the way the flood was handled, I am a little less angry about Wyndham. That said, they still are far from a great management company and I still feel as though (with a few exceptions) the folks here do not always treat me with the respect I feel a good, long-​term tenant is due.

I lived here for a year and was definitely ready to leave at the end of it. I still like the building for its vintage quality. Having things like old-​style radiators and not-​perfect paint jobs on the not-​perfect walls doesn’t bother me. However, the manager who was there was I moved in was so awesome that she was promoted. The new manager is nice, but I suspected that this was her first property management job. There was a problem with a neighbor and a really nasty smell (I won’t tell you what it was). They were aware of this, but never really did anything about it, except periodically inspect her apartment. It was gross beyond belief, not to mention embarrassing. The building is managed by TLC, but I don’t know much about their other buildings.