Earl’s Performance Plumbing

Good, timely, professional service. Have them out on Saturday’s a couple of times. No extra charges for Saturday and service is fast and professional.
Will call them again if needed.

Service Rep ROCKED IT! He was very knowledgable, friendly and informative. He was prompt and his work was done in a timely manner.
We HIGHLY RECOMMEND Earl’s!!!

Jesse and Phil were great. Took care of our plumbing issue in a professional and timely manner! I would recommend them to anyone!

Ryan W. was very helpful and informative, would recommend to others!

BEWARE! Scare tactics and they do not fix the problem. Loss of water pressure. Tech said it was due to galvanized pipes. 4k and then some to replace pipes. 1k to just do the main line to kitchen. Called another plumber, the filter was clogged in the faucet. Scam artists.

This review is for the REDDING team.
Very very organized and friendly office. 2 stars. 2 ½ stars if I could because the work was completed well. They also work weekends for the same
outrageous prices but would be helpful in a pinch if you can afford them…’-))
I had Earl’s bid (they do NOT work by time/​materials, heads up)
a chunk of work for us. The bid seemed high, after eliminated a couple
of easy fixes anyone could do we got the price down a bit.
The guy tried to convince me to replace older high end faucets that are perfectly good along
with a huge SALES PITCH and what felt like SCARE tactics to upsell and make it sound much worse than it was. You know, looking for problems that weren’t even there. I wasn’t born yesterday…’-) We stuck with the original plan only.
In your bid they will hit you with a ‘value’ rate and if you don’t buy the $ 99 one year deal you pay more per item… the regular rate added up to… guess what… about $ 99 more. They will also pad it with guarantee add ons of about $ 29 each. Then they act like they are doing you a favor by calling in one year to re-​check the place. ‘-)
I should have thanked him and parted ways after the bid.
I needed it all done quickly so I had them continue.
The next day I go out back and the water main (thankfully outside!) on the wall that had been attached to where they had worked was cracked.
I do not feel comfortable with this company coming back for more scare/​sales tactics again. I HATE doing business like this.
You have been warned.

With all the great reviews I called Earl’s. The fellows that came out were wonderful and sounded very knowledgable. Rather than simply putting in my new fixtures (replacing old ones) they told me the kit did not come with everything. Having just spent almost $ 1,000 on a bath tub and bathroom sink fixture this seemed odd that everything would not be there. That after noon I received my estimate to replace the old with the new…$ 675. I called another equally known service in Chico and they also serviced my area. They came out spent less than an hour; found all the pieces and charged me $ 175! I do think Ryan’s estimate for Earl’s was CRAZY. This is not acceptable.

I contacted some mom and pop plumbers but had concerns about payments. I was impressed that Earl’s had good reviews, was registered on-​line with a full website and various payment options. Upon calling, the gal was very pleasant and able to make an urgent appointment for us that same day. I was most impressed when I got a phone call stating that Jason M. Was 15min. Out. I liked the fact at he came in full uniform and didnt jerk me around. He gave me the quote and that was that. He even allowed my child to observe as he worked. Incredibly pleasant, honest and on time within window. I wont go anywhere else now.

Our plumbing issue came at the most inconvenient time, Sunday/Mother’s day. We called many companies in Chico but Earl’s was the most responsive and reasonably priced. The service call for the estimate was not only free of charge but also timely (2 hrs after the initial call was made). Our technician, Ryan W., was fast, thorough, polite, and wonderful to work with. Highly recommended.

Completed work competently and quickly. Good scheduling and communication. Jesse was informative and pleasant to deal with, besides replacing the valve to get my water flowing again.

Donny was very responsive, helpful, and worked with me like a true professional.

I had an emergency with my toilet and Steve was awesome on the phone. He had given me a late appointment, but promised to call me back if they had an earlier opening. Five minutes later Steve called me back and said his guy would be here in twenty minutes. Brian got here promptly and was very polite. Although I had somehow managed to clear the clog before he got here, he still checked everything out and made sure there was no clog elsewhere. I am definitely keeping them in mind for next time! Thanks again guys!

I haven’t needed a plumber in a while. My home warranty used to work with Earls and now they don’t. I will be changing home warranty company. I Love Earls customer service. The employees are super helpful and have a nice clean and sober appearance which is far better than I have seen elsewhere.

So I called Earl for the first time asked how much they charge per hour. The tech on the phone said sorry we cannot give an estimate over the phone. So I scheduled for a free estimate and tech showed up as promised. But as soon as they realized that it was a business the estimate was over $ 200 for a 30 minute job. I am highly disappointed with their company on how they over charge people just because they are business owners. My family used to own a plumbing company and prices were around 30 – 100 bucks. I still can’t believe they charge more than a lawyer. I will never use them again. As far as the work that was done well that is yet to be seen for the outcome. 2 stars cause they showed up on time and the tech got the job done.

Do not call Earls!
Call a company that will do the job. This is a big box company that has a flat rates that can cost you $ 100+ dollars for doing 10 minutes worth of work. I was charged $ 195 for 1 hour worth of «work». He tried to snake my clogged pipe and had ZERO Success. Next he wanted to cut a hole in my Sheetrock and charge me an additional charge but again there was no gaurantee. Prior to the plumber leaving my house he wanted me to have my septic system pumped which I did not think was the problem. I called the septic pumping system company to come out and I was correct. They said the septic system was not full. I wasted $ 300 to get it pumped. In the meantime I had to stay at a hotel with my family on Friday evening because we couldn’t flush the toilet nor did we have the ability to take showers because the tubs and showers will not drain. They said they would send a tech out the next morning. The person arrived at 6:30 PM in the evening (not the morning). He stayed 17 minutes and then told me he couldn’t do it. He was lazy and attempted no work whatsoever. They said they would come back first thing in the morning. This started Friday morning and is now Sunday. The person was there a very short amount time and try snake it and unclogged it instantly. Earls cost me $ 200 for their service, $ 300 for my septic to be emptied which it didn’t need, and a few hundred dollars in hotel and eating out breakfast, lunch and dinners and lost a whole weekend at my house because they couldn’t snake the for three days! Do yourself a favor and call a owner operated company where they actually care for you to do the job correct.

Prompt, professional, honest… short and simple. I’d recommend them to anyone. Thought we had an issue, we didn’t, they explained and didn’t bill… love that!

GREAT SERVICE!!!
Travis came out and did a fantastic job. He listened to my explanation of problems i was having, asked me a few questions, and gave me a couple of options to choose from. He was very professional, and courteous. He went well above what I expected, including cleaning up a large portion of the mess in my bathtub. Can not say enough good things about this company and their staff.

Matt showed up to our house to unclog our plumbing system. He did it quickly with ease, and we will be calling Earl’s again the next time we have any problems!

Travis showed up to our house to fix multiple emergencies (pipes leaking through ceilings causing fire hazards/​sprinklers not working on our rental, etc) Travis was professional, thorough and did an excellent job as well as completed the job quickly. I will only be using Earls plumbing from now on for my personal home as well as my rental. I will also request Travis when possible. He did a great job explaining the problem and giving us all of our options to get the job done the way we wanted it done. Thank-​you for giving us some peace of mind in our home during a stressful time!

It was a rough start, but they made everything right… Including the great price.
Had some issues in the beginning that caused me to look elsewhere, and everywhere else… The issues were worse. Super high prices, rude phone people, and another company didn’t even show up.
So I got an email from Steve wanting to make things right… and he did. The service was excellent, on time, efficient, and the price was far more than fair.
I had used them before, and had a great experience, and was highly disappointed when things almost didn’t work out the second time, but they came together and fixed it all. And for the lowest price I’ve paid for plumbing service.