Omega Carpet Cleaning

We have had this company clean our carpets and upholstered furniture for several years. They have always done an excellent job — everything looks good when they are done and they have taken care of some hard-​to-​remove stains. Their prices are perfectly reasonable — not the cheapest in town but certainly not the highest either. Very happy with their service, highly recommended.

Horrible service. Their work is not «professional». The carpet man originally cleaned my carpet and did a really bad job. There were spots all over the carpet so I had him come back. When he came he came without calling first and just showed up at the door and talked about irrelevant topics, telling me I was uneducated and I will never be successful. After all that he ended up saying he didn’t have time to clean it then and he would come back another day. He then came back on the weekend and refused to clean it because it has been a week since he first cleaned it and said it was our fault now that it is dirty. At this point, we already moved our furniture and everything out of the way so he could clean it. He never recleaned it and we were stuck paying 82 $ for him to come to our house and insult us. Do not get your carpet cleaned by him! We are hiring a new carpet cleaning service that I’m sure will be a lot better than this one.

I was nervous when my landlady informed us a week before we moved out that we needed our carpets cleaned, but Omega was able to book us for the day before move out even though it was the week after school ended.
On the day of our cleaning which was scheduled at 3:30pm, they called and asked if we wanted them to come early! I’ve never had a carpet cleaner ask to come early!
When they did show up they were efficient, quick, and polite. The cleaning in total took about an hour and a half, and the carpets looked better than when we moved in!
The price was about 160, and we had to pay cash since we were moving. The only reason that I did not give Omega 5 stars is because when we called they gave us an estimate of $ 110 and on the day of he was nearly 50 over the estimated cost. If I ever need a carpet cleaning again I will surely call Omega!

I was actually ecstatic when I saw how great of a job they did. Called on Monday and they came out Wednesday and it took about 2.5 hours (the house was empty). The guy said that because of the type of carpet I had, it would be hard to get out some of the stains but in the end it looked amazing. The service Omega performed far exceeded my expectations and the man who came out to my house was very polite and professional too. Highly recommended!