O’Reilly Auto Parts

I will not go to any other auto part store in chico, this store an staff are WONDERFUL I Go in at least once a week and have gotten to know the employees by a first name basis, they memorized my car’s year and almost got my phone number down for when they have to enter it in the computer! Tim is the best he always is the first to greet and help me when I walk in and a couple times has come outside to assist with my new parts! Love love love Tim and O“Reilly’s!

i got a new car a few weeks ago and its got great gas mileage, so I thought I would head to Yosemite during Christmas break. i don’t know much about cars and my friend said I should get tire chains. When I went inside there were 3 guys at the front. The first one was older and when I told him I was looking for tire chains, he quoted me the most expensive price they run (I did my research on price before going in). He asked me my tire size… I didn’t know… he sent me to go find out. When I got back in, he was busy, so another guy helped me. He asked me my tire size… I still wasn’t sure I had the right numbers (even after checking) but before I could say «I’m not sure» he asked me if my car was here and went outside to show me how to find out. When we got back in, he gave me a range of options in my budget, answered my questions about how and when to put them on, and was really helpful. Thanks second dude! Hope your other guy gets an attitude check.
This store is WAY smaller than the Pepboys I used to go to in San Diego, but seemed to have all the basics. Probably will go back and get some more things for my car like floor mats, especially since it is right by my office.

Always courteous and on the spot with the parts I am looking to locate.