AAMCO Transmissions & Total Car Care

I brought my 2003 Hummer H2 in when the transmission went out. Richard was able to diagnose the issue within a few hours, and provide me a complete price breakdown to have a rebuild done. After researching, I found the price to be extremely competitive, and gave the green light.
After three days I picked up my vehicle and it ran perfectly, with no issues. After driving for about two weeks, I was in Bakersfield when I noticed that the transmission was acting up again. I didn’t trust it to bring it back to Chino due to the distance, so I took it to a local AAMCO there since I was still in my warranty.
The local representative in Bakersfield looked over the vehicle, and in a few hours stated that the radiator had blown all of the coolant into the transmission and it was completely ruined. Additionally, all the transmission fluid had went into the radiator, ruining that as well. I was told that it was a malfunctioning line (not part of the transmission repair), and that it would have to be rebuilt… and that my warranty did not cover it. He actually laughed while he told me this, which was probably one of the most unprofessional encounters I have ever experienced.
I called up Richard and told him the issue, and he made arrangements to have the vehicle brought from Bakersfield to Chino. He performed the repair under the warranty, even when he did not have to, investing another three days of work in my transmission to get me back on the road.
It is very rare in this day and age to find a business, especially a mechanic, that operates with empathy and integrity. I’ve been to multiple auto shops over the years, and hands down Richard and his team are the most honest and experienced group of auto repair specialists that I’ve had the pleasure of working with. I highly recommend this location, and even though I am over an hour away from Chino, in the future I will make it a point to have ALL of my auto needs taken care of at this location.
If you want honesty, competitive pricing and a quick turn around by a group of experienced mechanics, this is the only repair facility in Southern California that you will ever need.

Chad is simply the most honest businessman I’ve ever met! I’ve been back since my original review and have had nothing but positive experiences with him and his staff. He really values his customers and it’s hard to find someone nowadays you can trust, and to be as honest as Chad. They’re a busy shop, so for quick oil changes, etc., I’ll use another service, but anything else, I go first to AAMCO and Chad. I’m a customer for life!

Took my Ford Escape there last week. Originally took it to the dealership and they wanted an arm and a leg for an oil leak. It was a big job because of where it was leaking from but we saved AT LEAST 25% at Aamco. Crazy how much dealerships over charge. Richard was really informative even saved the old part to show me exactly what was causing the leaks. Then called after I picked it up to make sure everything was working good. I highly recommend this place!

I had taken my navigator to another mechanic who did not fix the issue. I believed the issue was transmission related since it depended on the gear I was in but after taking it to the experts, AAMCO, I found out it was not, they fixed my issue at a fair and reasonable price and even did a rush on it when I explained my time constraints. Highly recommend this branch. Ps, there is an enterprise rental next door if you need to rent a car. I highly recommend them also from prior experience.

Took our ’05 BMW for some work. Got the brakes, rotors and replaced a leaking radiator (hoses) for half the cost of the dealer. Very honest and good service. Will be taking the rest of our cars here once they are out of warranty. Will be back again for sure. Thank you for being honest & only recommending what was absolutely necessary to keep our car going.

The best service and honest people I have ever met. I was from out of the area and they were honest with was wrong with my car. Absolutely recommend Aamco in Chino.

We love our Aamco. They treat us like family, repair only what is needed, and are very reasonably priced. The last time I took my car in because the gas pedal was sticking, they made an adjustment to fix it and didn’t charge me! Thank you, Chad, and thank you, Aamco.

Service to the community. This summer my daughter’s transmission went out in front of AAMCO. It was unfortunate for her, because it was a used car that she had just purchased. Chad Ferrell, owner of this AAMCO was nice to help my daughter and her friends push the car to his shop and allow it to stay for a few days. I was impressed with his genuine desire to assist. Chad! Thank you for assisting us during a terrible time.

Walked in and had them check out a transmission problem with my truck. They got back to me within an hour as i waited and gave me an estimate. Clean spacious facility inside. No complaints.

Chad, Thank you so much! I though my car was dead, it sputtered and obviously it is an older car and well used. I thought it was my transmission and took the car other places, people all seemed confused about what the real issue was.
Chad saved me! I had various quotes given to me for the same service at other places and Aamco delivered a quality service at a reasonable cost. Other places wanted to charge me double. Chad provided the best and most trustworthy service I have ever had, he was the most honest and friendly mechanic I’ve every encountered. I cannot recommend him enough. He was professional and got the job done the same day. Not only that, he was completely honest and did not try to find extra things to charge me for. I have found my new trustworthy mechanic, Chad! :)

Brought my car in again for a new problem. Strange noises and abrupt changes in handling. The issue was quickly diagnosed, the labor cost was reasonable and the work was done quickly. It’s been a couple weeks and the car is ruining great.

RIP OFF
I had some transmission problems with my Chevy S10 and decided to go to Aamco in Chino. What a mistake. Nothing but lies. Do not trust them.
Customer service… The worst! !!

I thought I needed new brakes but it turned out that mine were ok. They guys at AAMCO resurfaced my break pads and got rid of my noise at no charge. Chad is awesome and honest.

Not telling anyone not to go there, just relaying what happened to me. I brought in 2001 Exploder that had gears slipping. Brought it to them on a Monday. They said they needed to look at it overnight and I called the next day. They said still needed another day to look. Called on Wednesday and they said transmission needed to be rebuilt. I asked for a quote and they said they couldn’t give me one but they guaranteed it wouldn’t be over $ 1500. I said fine and do the work. Was told it would be 2 to 3 days maximum do the work.
Well two WEEKS later they called and said they were done. Good news was no hard parts needed to be replaced. Total was $ 2300 + tax.
All I can say is good luck to all that use this business.

I have a Ford Expedition 2007, which are known for transmission/​engine trouble because of the weird placement of the sparkplugs, etc.
Long story short, the truck was giving my wife a hard time starting and making strange sounds. She took it here, they came up with a reason and answer and PROOF of these issues and best yet, a solution for the problem. They had the truck kup and rolling in two and half days because they had to wait for parts. The Truck worked great.
In a follow up, a week later the truck just stopped. Thinking it was the same thing, my wife got it back to them. They had it dianosed in a few hours and because they couldn’t fixc themselves, they did the footwork to a place to get it done, with quoate and paperwork to get it done quick. Great job.

Ok, I had some car trouble and decided to take my car here because they have decent reviews. It was a Saturday, and I got here about 10 minutes after they opened, i waited about 3 minutes to be greeted by the nice lady that works in the front. I advised her of what was going on with my car and she had the 1 mechanic that was working that day bring it to the back to read it and see what was going on. He comes in about 15 minutes later and tells me that he can’t do anything with it until at least Tuesday. And would not tell me what was wrong with it or give me any idea of what was going on. I decided to take my car somewhere else.

I was on my way back to sherman oaks from Palm Springs and my car was overheating I got off the freeway and found this AAMCO in chino and they replaced my radiator hose and my coolant and THAT’S ALL. I was afraid being a single woman I’d get ripped off and taken advantage of like at a car dealership.
But they didn’t and Chad the manager was great and they fixed it right on the spot.
This is my first review I’ve ever done before but this experience was well deserving of it.

Ridiculous. Gave me a RIDICULOUS window of THURSDAY 7AM-​8AM that I was allowed to call to do business with. I called during this window and no one picked up the phone.

This is by far the WORST place to take your car for ANY reason. This specific location is managed by a man named «Jordan» and I have more to say then I would like to on this posting. I will be posting my reviews EVERYWHERE so that he doesn’t try to swindle innocent people out of their money. THEY DO NOT KNOW WHAT THEY ARE DOING… THEY WILL HAVE YOU COME BACK AGAIN just to FINISH the diagnosis and they charge you MORE then they tell you. This person should not deal witht he public… worst customer service EVER! The mechanics do not have general knowledge and this place is in the dumps. DO NOT GO HERE!!! EVEN IF YOUR CAR STOPS IN THE MIDDLE OF THE ROAD!

This place has the WORST customer service ever!
I took my vehicle in for a «diagnosis»; however I suggested it could be the transmission. I was told it «probably» was the spark plugs and wires. After allowing them to repair the car… I drove off after spending $ 453.02 and my car still had the same issue!!! The following day, they «claimed» to re-​check the vehicle and allegedly found nothing wrong. The following day, my car broke down and I was stranded 30 miles from home! I had it towed to a mechanic who then informed me my car’s transmission was blown! When I called AAMCO, they claimed that was a separate issue from when I brought it in! And, they call themselves the «transmission specialists»??? I think NOT!
I will NEVER give them any business and I hope you do NOT either!