Soft Touch Car Wash

Great customer service. Omar, the manager makes sure his customers are treated well and appreciated. Short waiting time and comfortable waiting area.

The car wash guys always do a great job, but the oil change service is awful. Twice now they’ve put me off because they’re close to closing (15 minutes). I even had a credit, but they can’t get it together. They need a lesson in customer service because they lost this one.

Pricey car wash but the guys do a nice job. The girl at the register was rude. Bad cutomer service. Not sure if I’ll be back.

You want to have clean car just go over there. they sooo fast and nice place. best car wash ever … I go there every week

A lot of cars and I thought I will be here waiting at least 1hr or more but I was wrong it only took 30min and I was surprised that they have two people cleaning your car not like other car washes only one person my car was clean inside and outside no wet spots or bird poop I will highly recommend to come to this car wash and the price are good what you are getting 27.99 or lower and 199 or more for more cleaning on your car.

So disappointed! Have used this car wash for years and today went on my lunch hour. They took an entire hour. My car was still dirty windshield and all and to really make it a rotten experience they scratched my driver side back door. I wondered why the two bozos working on it kept having their manager at my car. You would have thought they would have said something… Nope… Not a word! Just let me drive away in a dirty new car with my new scratch! I paid $ 32 to have my car scratched! Never again’

Like others have said, my car sat after being washed and dried with water marks before anyone touched it. The guy didn’t even wipe the car down at first, almost like screw it, it’s dry. I had to do a walk around inspection which I’ve never had to do. Not sure I will come back.

I have had such a hard time finding a good car wash to suit my picky needs, but I saw the reviews for this place and had a good feeling.
I dragged my sister along and told her that some reviews said they take a while but it’s worth it. I pulled up and ordered the $ 17 or $ 18 wash, which, I believe was one of the more extensive ones. We walked in and paid, and went into the waiting room. Super comfy couches! And massage chairs, if you want to pay for it.
We waited only twenty or so minutes and I was nervous because it didn’t seem possible to be thorough in that amount of time. I was glad to be proved wrong. My car was wiped down and looked like it could’ve been brand new. I was stoked. Quick, thorough and not too expensive! I’ll definitely be back.
My only nitpick is that I asked for the strawberry scent but they gave me the lemon. Not a fan of lemon and having to smell that. If you’re out of a particular scent, ask your customer what they would prefer. Doesn’t affect my want to return and make this my usual car wash, though.
(P.S. Go a little further west down Riverside and stop at Taco Dudes! Awesome Mexican food.)

This place is awesome!
Always happy when I drive off.
My car is always polished to the fullest detail.
Looks clean and smells like cherry .
Cashier LIZ is such a sweetheart
Always has a smile on and does a great job.
Thank you for doing such a great job with your customer service every time i go get a car wash.
They take extra care and are really cautious with my car. It’s always looking great after I’m done with the wash.

Never disappointed here! The guys do a really good job with wash and cleaning inside. It shows that they go beyond what is expected!

The workers are very nice and do a great job ok cleaning my car but the negative I didn’t like is that the lady at the register had an attitude and was very rude

Let’s start off that I’ve been waiting over 45 minutes for my car and I’m very disappointed. To add to it my car got out behind not 1, not 2, not 3, but 4 CARS THAT CAME AFTER ME! And note they got the same thing I did. I’ve been looking at the writing on the Windows. The guys here also are not motivated they are sitting around chatting and have no system of order in terms of the cars come in they park them wherever they have space. It makes no sense. Safe to say I based my coming here on the reviews but I’m very disappointed. And what irks me more being a first time customer that they didn’t even offer me a hand wax. I asked what specials and he was just like oh express wax is all I got. I come inside to pay and I’m handed a card (picture attached) and I see all these other deals that aren’t even on their boards. What the heck! You should tell your customers about these before then! The hand wax says even done in 30 minutes or less… I highly doubt that!

I was in the area and needed both an oil changed and car wash. I also needed my battery replaced. Omar, at the desk only changed me an extra $ 20 for the labor of the battery replacement. It was super generous. Thanks guys.

I got a the full detail. I was so pleased with the job they did, I decided I’m going to keep it. I was going to trade it in. I will definitely go back again.

My family has been coming here for as long as I can remember whether it was tagging along with my dad or with my own car. So maybe 10 years, if not longer. The two cars I’ve owned have only been serviced here.
I wanted to leave a review of my last experience because they were so nice to me. My car had horrible water spots so I took my car to get its facial! Lol! Mario recommended it to get it buffed so I did. They gave me my car back looking brand spanking new. But when I returned home I noticed some spots still there & some mysterious white paint dots on my hood. So I took it back to ask what was going on with my car. They explained that some of my spots were so deep it needed some more work and that my car was so dirty that when they cleaned it they had become visible. It seemed as though paint had misted through onto my car but due to liability they didn’t remove it. I understood 100%
Not only did they do the entire buff all over again, they even removed all the paint spots off my car. They even kept working on it as they closed when they could have told me to come back the next day. They were so kind and helpful, it was great to know how they felt about customers. I was in awe of the amazing but usually always pleasant experience!
This is one of the many reasons I continue to come here, I’ve always felt that they truly appreciate all their customers. If you have never come here & live in the surrounding area, I definitely recommend you to take a visit. Also they have one of the yummiest cafes next to it so go treat yourself & your car to a good time!

This place is decent, I came here for a quick wash and got their cheap wash, it was 13.99 for vacuum and exterior wash and dry. I really didn’t like how the car was left sitting for a good 15 minutes after it came out of the washer area and all the water spots are dried before the came to take care of the car.
The person looked like he did a pretty good job but after I inspected the car i noticed quite a bit of dirt stains that were still there. a bit dissapointing but oh well!

I have been coming here for years, like way before I ever got a Unilocal.
Great service! Always greeted with a smile from the same guy, and I been coming here over 10 years.
I like that this place does quality work and the price is competitive, can’t beat the price and service any place in this area, I have tried all of them!
I always come for my car wash and even when it’s crazy busy the staff is still friendly and my car looks good and it doesn’t take too long to be washed.
I always see the local police department having their police cars washed here too so I think that is also a good sign of a great neighborhood car wash!
This place holds a great sense of community!
I will continue being loyal to this car wash:)

I found this car wash on Unilocal so decided to try it out. I got there a little after they opened and already there were lots and lots of cars lined up. Surprisingly, it only took about 40 minutes. My car was the filthiest it had ever been so I was extremely pleased to see that they got all of the dead bugs and grime off of it. It is back to the sparkling white car that I love.
Great job!!!

Got my car washed yesterday and I was impressed. I rely on Unilocal a lot for helping me determine where I should go for good deals/​prices/​service. This place has some good reviews so I decided to check it out.
I got the Famous touch: because I figured with the Unilocal discount it would be worth it to… «see whats up»
There was a line when I went, but it moved pretty efficiently, the people did a good job on the vacuuming the interior. Everything was running pretty smoothly and it appeared like the person cleaning my car was spending a lot of time on the inside. When I went into my car it looked great! considering my car is kinda old… 07 Honda civic. The inside looked nice. I would come here again and drive the extra distance to go to this one vs others.
Overall I would give it a 95%. One thing that I would have to mention although they did a great job is that, there is a wet streak on the bottom 5% of my front windshield right above my windshield wipers. =p
I may be being a little too picky. but besides that minor detail. Great service, friendly people, and Great DEALs.

These guys kinda take a while, but they do a far more thorough job for a basic car wash than I have seen at almost every place Ive been to before. Everyone seems to know they take a while cuz everyone had a book or was watching a video on their phones and stuff. I’m sure if you come during off peak hours you’ll be fine.
You can buy a book of 10 washes for $ 100, which is pretty much a $ 40 savings.
Nice folk, they have a large indoor lounge with bunch of leather couches, which I can foresee is very good for the hot summer months.
Again, like I said… they can take a while to finish your car, esp when it’s busy, but it’ll be nice and spiffy.