Tilted Kilt

MEDIOCRE food, HORRIBLE, ALMOST NON-​EXISTANT service (at two other tables around us also), and not even close on quality-​to-​price. This was our fist and last time there, as they OBVIOUSLY hire for silicone, not smarts or service abilities!
We went late afternoon and they were not busy at all. Sat 10 minutes and then had to remind the hostess no one had come to take our orders. A waitress, who said she wasn’t ours, came up and took our drink orders then disappeared. Waited 10 more minutes, then flagged down the busboy and he said he’d check on them, then he disappeared. I could go on and on but the bottom line is that we had to get three people to track our drink order down, we saw our waitress only twice the entire meal (and she didn’t even deliver our food) our food order was messed up, and then again it took three attempts, and finally the manager to get drink refills. It took almost 40 minutes from the time we walked in the door to get our food, and it was only a salad and a chicken wrap!

So here’s hospitality for you. It’s pouring rain out and since this place has its door on the opposite side away from the parking lot, I run to the take out door to get out of the rain. I knock on the door standing in the rain and they motion me to go all the way around the building to the front door. No short skirt or food is worth that treatment. Where has humanity gone?

This place is going down hill since it first open. Owners are getting tighter with promotion and happy hour

Got there for the first time, 20 minutes later after we got seated finally we were asked if we were being helped. So we ordered. Food took another 40 minutes to come out. The waitress embarrasses started apologizing for the kitchen’s slow progress when she didn’t have to since it wasn’t her fault. A restaurant is garbage when kitchen is slow. First and last time I go to that place!

This was the first time I visited the Tilted Kilt & I loved it. The service was great. Our waitress was attentive & had personality!
The reason it’s not getting 5 stars from me today is because they were only accepting cash at the time. Although it wasn’t a big inconvenience, i could see how it would be a problem for others that only carry plastic. But all in all… Great service from Mackenzie (aka MACK DADDY)!

My first time at a Tilted Kilt and it was a huge disappointment! The waitress was nice and we told her we were deciding between the purchase of the Unilocal coupon paying $ 15 for $ 25 worth of food or the groupon paying $ 11 for $ 20 of appetizers. We told her we opted for the Unilocal coupon so that we can order anything we like, not just appetizers. We ordered the Nacho appetizer, a hamburger and a side Caesar salad. The waitress asked us if we would like her to wait 7 minutes to place our nacho order because it was 9:53pm and at 10pm they have happy hour ½ price appetizers. We told her that would be great. All of our food was totally mediocre and overpriced for what we got, even the Caesar salad side for $ 5 was pretty small (lettuce/​croutons) and soggy: (
The service from the waitress was no problem. Then we got the bill and we were charged the full price of $ 11 for the unappetizing appetizer. We pointed out to the waitress and she said the manager told her that we can’t have the ½ price because we used a Unilocal.I spoke to the manager and reminded him that the waitress said we could and she even had us wait 7 minutes for the happy hour price knowing we were using a Unilocal coupon. I also told him that we read ALL of the rules and there was NOTHING which said we could not use the Unilocal purchase with happy hour. He told us that was HIS rule! I asked him what he would have done if we had purchased the «groupon» appetizer one which also did not say you couldn’t use it during happy hour and he said he would not have honored that one either with their happy hour. I asked him why he doesn’t let people know this either thru the coupon or on the menu so they don’t get screwed and he said he didn’t have to! He went ahead and honored our Unilocal coupon with the one appetizer at ½ price after much discussion but honestly he was a total jerk and I won’t be back because of his bad attitude!
Also, this was a Saturday night, happy hour and the restaurant/​bar were pretty empty and now I know why.

Let’s be honest from the beginning. Went there for dinner but was really there for the ambience. The menu looked quite good. Asked server Natalie how were the St. Louis Ribs. She stated that they were popular. Opted for the half rack ribs (16.00). Wife had the Scottish Philly (13.50). The customer service is very good. Checked on us regularly, refilled drinks as needed, and had a pleasant attitude. Unfortunately the ribs were the worst. The sauce was excellent. Many places have fall off the bone ribs. Here, the table knife provided couldn’t cut the ribs apart. Had to use two hands to break the bones apart. Didn’t make a fuss about it because this is probably the best they could do. Do not recommend the ribs! The Scottish Philly on the other hand was so tasty. My night was saved by a few bites of this. Meat was so tender melt in your mouth. This I highly recommend. Will be returning for the ambience once again but will be trying other menu items. Needless to say, will keep away from the ribs.

Having purchased the Unilocal deal we finally made it here for lunch yesterday.
Service was very nice, not only our waitress, but also the manager and even the cook checked how we liked our food, wow, not expected from a place like this.
Ambiance and vibe is horrible, I wish they had comfortable seating, not just hi and low tops, I prefer a booth or something more private.
This place is really just for guys, other than salmon they had not one healthy menu option and for $ 16 it was a bowl of lettuce with a slice of salmon, not very imaginative.
The salmon however, was very tasty a well worth the additional $ 6, the salad itself was not.
My husband went with the DD, two fried burger patties and it had a great exterior, very crunchy, though the meat was horrible quality and very much past overcooked, they really did not need to ask how he wanted his meat (medium rare) if once fried it is really just a crisp.
Pricey for the quality, even with the Unilocal deal.
This might be a perfect night out with the guys, but for a woman this is a pass, very low budget strip club vibe.

Very poor service. I felt invisible. We were gonna order food but no one was approaching us to so we decided to just leave after 20 minutes of being invisible. No wonder the place is so empty on a Friday night. Management should do something about this.

Food is microwaved, had very bland bones less wings and only good thing was the fries and beer. The girls waitress are so so, didn’t feel welcomed tho. I will not be coming back.

Pros: Females; super friendly.
Cons: Manager was a total racist d-​bag. Called me and friends «f**king@$$holes» for playing «mariachi music» on their touch tunes jukebox. He even had the audacity to ask if it will be a problem in the future. First off, customers were not leaving to the music being played, customers left due to the fact that it was the venue’s closing time (11pm). Second, I used to come here playing banda on the juke box ALL THE TIME and never had an issue. Lastly, why is the manager starting to pick a fight with a customer, a sober one at that. I hope the owner takes this review to heart.
In case you wanted to know which manager that was acting a fool, it was the one working on November 23, 2015 around 10pm.

1 star is based on UnilocalS $ 15 for $ 25 DEAL. When we got our check we only got $ 8 off. Complained to the manager and he started complaining about how other places do not include alcohol in the bill. IT DOES NOT STATE THAT ANYWHERE ON THE Unilocal DEAL. Take it up with your marketing team, not with your customers. After what seemed like pulling teeth, we got the correct adjustment.
He also wouldn’t allow the 50% off appetizers check in along with 15 for 25 deal. Again, it does NOT STATE that u cannot combine either!!!
Other than that, food was Great as well as staff, besides the Manager.

i mean no complaints here.
Service– decent, you get everything quick
,
Food– could be better but what do you expect, wings with the tilted sauce is pretty good
Drinks and atmosphere — is what I come here for, I get the Mules and they just keep them comin”. Always Fun to come during the games, since it is a really animated atmosphere.
I just notice the last time I came they had a self serve popcorn stand. Good call =) alcohol
+ popcorn

So it’s Saturday night and my friend and I are out and about looking for something to do in Chino. We stumble upon Tilted Kilt, it’s 11PM, we’d like some beers, we walk in and are told that they are closed.
It’s 11PM on a Saturday night! WTF!!!
SMH. Seriously. Please come back On The Border!!!

The waitress was very tentative and always checked on us. The place is okay, same as any other pub. My typical order of cranberry grey goose was watered down. This wouldn’t be a place I’d go to to have lunch with my girlfriends. It would be a place I’d go because I was invited to a birthday with equal amount of men and women.
We ordered the sweet and spicy wings which was pretty good and the sliders were different that it was meatballs and we ordered the pulled pork sliders.
Plenty of parking.

James was awesome great manager and customer service very attentive to what customers needs and wants are keep the good service
J J was great always coming around asking if we need anything else love that kind of service super friendly and beautiful

Great parking, which is one of my pet peeves. Wonderful food, of which I highly recommend the spinach chicken salad or the nachos, Dublin style. Fantastic service, from any of the wonderful staff, including Diana. Varied beer selection, which is good but could use some more ciders and German offerings. There are lots of screens for sports.
The food is so good you’ll wish you were two people so you could eat it twice, the service is grand, and pricing reasonable. My only complaint is that the chain is not more plentiful. Sure, a lot of folk come here for the jiggle factor, which isnice, but the food is so good and beer selection so plentiful that if it were staffed by fat guys named Ed and Lou you’d still want to visit here.

SMH.
This review is based on the customer service my group of 20 and i received from here. We came in around 9pm strictly to drink. We were seated right away since it wasnt too busy. As a group we ordered about 20 – 25 drinks total the entire time we were there. The service was sooooooooo slow!!! We ordered drinks at about 10 at a time and was wondering why it took almost 30 minutes to bring it out each time. We also ordered some waters which some of us never got. Asked for some extra cream for our coffee’s which we never got. I really dont know why the service was so slow. Maybe we came on an off night? ill give it another chance someday and update this review.
p. s. the waitresses were all beautiful and gorgeous. I guess thats a plus but not enough to bring up this review rating.

I love this place! Been to a couple around the country and they are always a good time. Pretty girls, great food and lots of TV’s! What more could you possibly ask for?

Stopped in for «Hoppy Hour» with my friend and was very disappointed. I’ll start with the food and then get into the service.
We ordered off the «Hoppy Hour» menu. We got the Celtic Poutine, Whiskey Beef and one of each of the offered sliders (one grilled meatloaf and one pulled pork & BBQ).
Their own menu describes the Celtic Poutine plate as an «unholy mess» and well, you can’t sue them for false advertisement. This plate is just that, an unholy mess. Nothing in this plate unifies it. Instead of using a cheese that melts all over those fries they use white cheddar cheese curd (which just sits as clumps of cheese atop the dish). The Sam Adams Boston Lager demi glacé is sweet (and to me, didn’t work with the dish) and it pools oddly at the bottom of the dish, leaving your last few fries a soggy mess. This is the one time I wasn’t happy to see bacon on a dish as the fries were already over salted (I mean, I get it, you’re a bar, and salty dishes make people thirsty, so they purchase more drinks but please, too much salt might kill a man, you know?).
The waitress warned me the sliders were small, and boy were they! Not only were they small, they were unimaginative. Simply meat between two mini hamburger buns. A little coleslaw added to the BBQ pork slider and/​or a slice of cheese added to the meatloaf slider would have given them some character. Both sliders were equally and sadly, dry. Again, I get it, dry makes me thirsty, but if you’re going to make me thirsty, check on me every now and then and see if I’m parched, won’t you?
This brings me to the service portion of the review.
If you’re going to brag about all the beers you have on tap, please make sure you know what you actually have on tap. We were told they had a Goose Island 312 Wheat on tap and then, without even asking if it was OK to swap it out, we were given some other Goose Island beer. All we got was a «here you go, turns out we didn’t have 312 anymore so I got you this other Goose Island beer.» Excuse me? It would have been nice for us to choose something else.
If I really want to gripe (and I will), I hate being served beer out of plastic cups. This is a bar and grill. The furniture and décor is nice, but you can’t serve me a beer out of a clean glass? I don’t expect a goblet, snifter, tulip or weizen glass… but at the very least, a regular old, run of the mill shaker pint will do. I want the thickness of the glass to act as a buffer zone between my heated hand and that cold inebriating beverage (plastic just won’t do).
After our beers were served and our orders placed, we received an obligatory, «how’s everything?» from our waitress. We had to ask for a set of silverware and napkins (I hate having to ask for napkins!!!)
We did witness a group of women walk in and walk directly up to our waitress and start chatting away so I assume we got neglected because she was preoccupied.
Lastly, my chair was broken… well, the seat wasn’t affixed to the rest of the chair. I wish we would have stayed across the street at Applebee’s all night instead of deciding to be adventurous and trying something new.