24 Hour Fitness

More and more machines are breaking down! They aren’t getting fixed! It always stinks. It’s getting dirtier… This locations going downhill fast…

I like this gym it’s busy around 5pm, I don’t mind thou. I like the way it’s spread out, all in one floor.

All 24 hour fitness in San Diego have 3 stars, that is pretty horrible. Every thing should be great when you say you are going to get a work out in. The one reason I dislike coming to the gym is because it stinks, I am better off walking the street ally on trash day.
I still have a membership and getting ready to cancel it for the 4^th time.

Just drove 16 minutes to be told that kids club was full and they would not be able to watch my son. There goes that workout

This gym is less crowded and smells way better than 24Bonita. Certain desk receptionist will greet you, others will ignore you. Only complaint is no one reracks their weights.

Okay so one of my main issues I have with this gym is the name is «24 hour fitness», BUT this location isn’t always 24 hrs! It closes on Friday, Saturday and Sunday. And it’s only open 24 hrs Monday thru Thursday. The excuse I was given is the shopping center, where it’s located, doesn’t allow it to be open 24 hrs on weekends because they are afraid of «undesirable» people being on the premises. The way I see it, if the name is 24 hours, then it should ALWAYS be 24 hours. Not part-​time 24 hours. They should either relocate the gym where it can be 24 hours or rename it. And the one located on 3^rd Ave in Chula Vista is the same way. The nearest «real» 24 hr fitness is on H st near Regal Cinema.
The clientele here don’t believe in re-​racking the weights or picking up after themselves. Such a pain in the ass to hunt for plates.
Now the staff are friendly and there is plenty of sanitation wipes to clean off the equipment you are using, so that’s good. They equipment seems to be okay. A few old and broken pieces but the majority is good to go. Plenty to choose from to get your work out in. And the parking is plentiful.
This is an «Active» gym so there isn’t too many bells and whistles but over it will do the job.

Update they won’t refund any of it because the have no «proof» of us calling AND going in to cancel it. So basically besides having to pay that I now also have to pay over draft fees on my bank account because I wasn’t planning on having to pay for something that was already cancelled. Thanks for sucking 24 hour fitness. I will NEVER be back and this is the only gym I’ve gone to since I was 13. You lost a loyal customer for good.

The layout is open, good amount of free weights, and plenty of cardio machines.
The place gets packed at peak hours, but that’ll happen anywhere.
Lately it’s been getting dirty. Maybe they don’t have someone clean the bathrooms regularly, but the paper towels run empty, should be checked more often.

Giving the one Star for the FILTHY Men’s Locker Room. I emailed the «manager» regarding the locker room, but I never received a response. I then asked the front desk staff, and they said the place was bleached out nightly… but based on the pictures I took 2 days apart, we know that’s not the case. I know this place is an «Active» but c’mon.
The workout area is better, in which I will rate a 3.5 stars…

My wife and I live close by and really like coming to this location.
Staff is super friendly. Machines and location are kept clean. Bathrooms don’t smell like urine like some other locations that I have been to and the gym itself doesn’t smell like sweat. Parking isn’t too bad but having a location a few doors down from a Fuddruckers can be a bad thing!
My wife and I like working out here rather than the location on Broadway because this place doesn’t seem as hot on the inside and this place has less broken equipment. In fact, the equipment here seems modern and isn’t rusted like other locations that my wife and I have been to. The people who work out here are pretty friendly also.
We will definitely keep coming back here. Keep up the great work!

Got a free 3 day pass, they tried to charge me to use it. WTF? Paid for parking and wasted my time going there. Probably trying to scam me to pocket my money for themselves. Wouldn’t recommend this place because it’s shady, going to try out a different place. Worst Customer service ever.

clean location, friendly staff. It’s smaller compared to other gyms but not unbearable.

Staff ignored everyone, 2 squat racks and 2 flat benches that are occupied all the time, have to pay for parking to go work out, a «24 hour» fitness that closes early everyday, customer service was horrible; they either need to rethink their whole staff or do some customer service training with the current ones. Janitorial deserves all the credit for why this institution is even still up.

Service service service. The gym is not the problem, its the people at the desk. I wanted to buy gold standard whey protein so I grabbed it put it on the desk so I can buy it and the employee tells me (with a lil attitude) its not on sale. And I’m like I know I can read. So as we are going through the purchase she tells me the total as if I’m going to say that’s too much or like I can’t afford it. I don’t get it. This is why I stopped coming here and just go to the one at market, they don’t question my purchases

Ok, I found this jam only 5 minutes away from my hotel while working in San Diego, so let’s begin this review.
First of all what I like, I liked that the staff was friendly and informative, the bathrooms and locker rooms were clean, the floors and general upkeep of the machines we’re good. The gym is also well lit air conditioning and did not smell bad.
A few cons, the gym is located somewhat in downtown Chula Vista, there are a few parking spots right in front of the gym, but they are metered. there is plenty of parking in the back of the gym but there is no direct Access fondant Side So You have to Walk to the Front door on the opposite side, not sure how well lit it is at night, and surrounding Area doesn’t look like it’s the safest at night.
Once again staff were engaging and nice, I mentioned there cable area wasn’t very big and they explained that this one was the basic of the 3 levels 24hr fitness has.

I joined 24 HOUR FITNESS for a number of reasons: I had torn cartilage in my knee, I was out of shape and overweight and lethargic. I was eligible for SILVER SNEAKERS that they offered. I am so pleased! I move so much better. I’ve lost 10 pounds and more is coming off easily and naturally. I can sit and stand easier (I broke a hip many years ago… came off a horse a little too fast!); my coordination is improving.
SILVER SNEAKERS is taught by Sonia Contreras. She is truly amazing. Her classes are exceptional, fun and definitely make a difference in the way I feel. She makes sure movements are SAFE and EFFECTIVE; she always makes you feel comfortable, even when you can’t do a certain movement… she gives you alternative moves, shows you how to work around a physical limitation.
The class is good for morale… some class members have been with Sonia for YEARS, others, like me, are new, and we look forward to the class and seeing each other… social interaction is good for all of us… but there is NO TIME for talking during the session… we are MOVING and loving it!
ANY age can join the class; new people may join in at any time, just come! You will be welcome and you’ll be part of a group who is interested in making a difference in your life! AND you’ll have fun!

Not wi-​fi friendly … a big negative ! I called to see if thats something they would consider in the near future, the responce «i dont know» no bueno

Was going to be 1 star but think the manager saved the day. First off let me start by warning you about the lady with the short hair that works up front, by far the worst customer service in the world. She was very rude and disrespectful. I swear she thought she Owned the place. Not only was she rude in person but an hour before that when I called to ask a question. I hope someone reads this and fires her… Either way u was able to get my membership situated and had a great workout. Gym is clean and not to packed during the day.

From a utilitarian standpoint, the gym is great. I tend to go when there are a lack of patrons in the facility; my go-​to machines are always 99.% available.
My objective for this review is to complain about the front desk/​customer service. It is incredibly awkward when you see 2 – 3 employees huddled together who clearly see you check in (passive eye contact) and make no effort whatsoever to greet the patrons. I recall one time initiating the greeting– it seemed like such an inconvenience for the employee to say hi back! Geez. When interactions do occur (few and far between), there seems to be a lack of charisma on their end. What the hell is the point in having employees work the front desk if they aren’t going to interact courteously with the clients?
Unfortunately this happens way too frequently. Hopefully the higher ups will take notice of this and will pep them up a little.
P.S-This reminds me of the customer service at the FedEx Kinko’s on H Street. Yikes!

How are you going to work the front desk with your back turned to the patrons that check themselves in? Really? No greeting of any sort which is fine I guess, but at least turn around and smile. Or show some sort of enthusiasm. Or that you have a pulse. That’s what happened last night when I dropped in for an impromptu workout.
The facility itself I give 3 stars. Machines are fairly well kept and the group x room is spacious and clean, as are the locker rooms. Customer service leaves a lot to be desired so hopefully they will step up their game in this arena.
I understand that evening shifts can be dull but for the love of GAWD, don’t stand right in front of the check in area with your back turned blithely ignoring everyone that walks in and avoiding eye contact. We won’t bite. Promise.
2 stars.