3 In 1 Bath & Kitchen

Excellent work. Jorge was our refurbisher and he did an absolute amazing job. He was completely thorough and answered all my questions regarding maintenance ect. He was a true professional and was respectful of our space. I could tell he took pride in his work and wanted to finished product to be as good as he would want it in his own home. Refurbishing our tub saved us hundreds of dollars and it seriously looks brand new. Highly recommend asking for Jorge!
Amy Hirsh

DO NOT WASTE YOUR TIME WITH THEM. They will make an appt. and not show up. Look at all the other reviewers who have had the same experience. If your time is valuable, like mine, then find another refinisher.

Here is a company that knows what they’re doing when it comes to refinishing, cleaning and even painting! I’ve been using 3 in One for many years not only for my work but also for my personal rentals as well! Eddie Jr. Is very professional honest and definitely a go getter and will get the job done! As a owner he knows what he’s doing when it comes to customer service and making a customer happy! His staff is always on point, they do a great job! Shauna is a doll face and always knows how to put a smile on your face! All the girls in the office rock. If there’s ever an issue Veronica knows how to deal with the situation promptly, professionally and know matter what gets the job done! I highly recommend this company and will use them for many years to come!

Unilocal review: 3 in 1 bath refinishers
WARNING: GO ANYPLACE ELSE!!! When 3in1 bath refinishers came to reglaze my 2 showers, they carelessly applied the product in streaks and drips in the fold of the shower wall panel. This is unprofessional, looks terrible is just sloppy. Very poor finishing work. This defect should have been noticed before the crew left the job.
Everything seemed smooth when I ordered the service by phone for my unoccupied reno (and unfortunately paid in advance). I notified the person who sold me this service (Barbara) by email, with photo of the poor work the evening I noticed it. When I called Monday morning, she said she was unaware of the problem (my msg was in her junk folder). I was told by Barbara and her supervisor Eddie that it would be impossible to send anyone out until the end of the week because they were all on new jobs.
Certainly, they would want to correct the mistakes from the jobs they had the week before rather than start new jobs first! Good business practice, correct? Oh, wait a minute… that’s right, I have already paid them, so I am no longer a priority. Eddie, the supervisor said that he just couldn’t see any way to pull any of his 20 workers off of the new jobs to address their shoddy work on jobs from last week. I corrected him. He should have said he,“WOULDN’T” pull any of them.
Sure, I can understand that mistakes are occasionally made but it is the job of the admin/​office staff to see that it is corrected right away, not to argue with the customer who has a legitimate (and photographed) complaint. And certainly not to be disrespectful!
The only reason I gave them 1 star is because the repair technician they finally sent out at the end of the week, (Neil) was respectful and courteous.
Here’s another shocker to be prepared for: THEY DON’T PUT YOUR SHOWER DOORS BACK ON WHEN THEY LEAVE! Yes, that’s a fact. Eddie says it’s too much liability to do that. They leave them leaning against your bathroom wall.
YOU’VE NOW BEEN WARNED!!! STAY CLEAR OF 3IN1!
You’re better off picking a company’s name out of a hat than call them.

i didn’t get the young mans name but he did a great job ! very polite and worked from start to finish, I am just as happy with the finished job as I could be, thanks to 3 in 1 bath and kitchen our tub looks like brand new… and believe me before this kid worked his magic it was trashed bad, about 30 to 40 years old.
there is a 5 year warranty on thier work that just makes the deal even better.
update: the tech’s name is Damian, what a great worker ! and a nice person as well.

I recently purchased a condo in the Otay Ranch community of Chula Vista. The condo itself was in great condition, except for the scratched white kitchen sink, the stained kitchen tiled countertop, and the three stained bathroom sinks and countertops. Rather than replacing everything (buying new), I decided to give 3in1 a call. I used them a little over a year ago when I lived in Oceanside and was very impressed with the quality of their work. I know that I could’ve left the condo as is especially since it’s only 15 years old, but considering their affordable prices, I new the upgrades would give the place a modern look.
I called on a Monday afternoon and Eddie scheduled me for an early Tuesday estimate appointment. On Tuesday morning, he came to my place at the accorded time. He gave the sinks and countertops a look and gave me a price and approximate time of labor on the spot. He said the work would be done on two different days because I decided to use two different colors on all sinks and countertops — white sinks and cappuccino countertops. At this time, he scheduled me for the first session to start the following Monday and for work to be completed by Wednesday. My only request was that Salvador took care of the refinishing. I requested him because he was the technician that came out to my previous residence a little over a year ago.
On Monday, my girlfriend and I left for work and planned not to come back home until Thursday after work to let the place air out for 24 hours. On Tuesday morning, I received a call from Eddie who let me know the work had been completed Monday afternoon and that I would be able to sleep there Tuesday night.
When I returned Tuesday night, the place looked great! I decided to take pictures this time to share with you all. A+ service, A+ work! Give them a call, check out their work and what they have to offer before you let these reviews, good or bad, influence your decision.

Best refinished tub I have ever seen. Most of my friends swear it is brand new. Bought a coupon on Angies List for $ 189.99 to refinish a tub or shower thu 3 in One Bathroom Refinishing and they came out right away and did more than they had to. My tub had fist size holes in the head of it, but they ground the edges like mad in there and filled them with a marine expensive fiberglass lifetime filler and had to wait a day or two for everything to harden then sanded it all a lot then sprayed a pure white high gloss heavy duty finish on the whole tub plus the front to the floor. Super job and has a 5 year warranty also. I did pay $ 250.00 extra gladly for all the extra material and labor. This company uses very high quality products. Benjamin did all the work. Nice guy. I would not let the whiners on Unilocal sway you as lot of people now days are nasty and act like there God.
Lance Haynes San Diego

I purchased the Angie’s List deal for «Standard fiberglass tub shower enclosure up to 60×30×72» as copied from the coupon [and the receipt from 3-​in-​One also says «Refinish fiberglass tub shower». This had also been told to me by Lupita, an employee who came by in December with her kids to look at my tub shower. She had said the walls and 2 small etched areas were included in the coupon price with the tub.
Eddie set the appointment on the phone with me for May 4.
The worker asked what was to be done and I gave him my Angies List coupon. He then removed our shower curtain and the rod that was screwed into the porcelain side — and removed our shampoo/​conditioner dispenser that was glued to the shower tub wall.
THEN, he went outside and came back in and handed me his phone [he had a hard time explaining in English and just kept pushing his phone toward me]. The lady on the phone said it would be an additional $ 300 for the service. When I asked why, she said the walls would be extra. I quoted her the verbiage in the coupon and told her Lupita had come out and specifically said the shower tub walls were included to 72 inches, which mine fit into. The lady simply said there must be a misunderstanding and that it would cost $ 300 extra, which I should be happy about since it is usually $ 600 extra for the shower tub wall portion.
My husband called the lady back and told her that we expected them to honor what is on the the written coupon and also told to us by Lupita. The employee would not budge and said the worker would come out the next day and hook the shower rod back up and use double stick tape to hang up the dispenser again that he had removed. My husband said he does not appreciate an obvious bait and switch and that we would write a review of the facts. The lady told him to «go ahead, we have enough good reviews».
After the worker «completed» the job, he told us not to open the door or use the area for 24 hours. He then gave us a «paid receipt» that also said «Refinish fiberglass tub shower». My husband and I again called the company as it shows on even their own receipt that it includes the side walls to be cleaned. They said they did not care.
The next day, the worker returned to put up the shower rod and dispenser. I pointed out that there are two large areas of raised white drip areas of the white material he used. He was not happy to have to fix it… requiring him to sand down and refinish the areas that were raised and bubbled drips. He said it would be ready to use in 4 hours. I asked about the 24 hours since that is what he said yesterday. He said no, just 4 hours now. Also, he did not know of or have any written 5-​year guarantee that the 3-​in-​One website guarantees customers.
I now have a dingy wall with a couple of small mold spots in the grout where it meets the tub and a nice white tub. This is a horrible company that advertises a service very clearly… and then just simply refuses to provide the whole written service.

Love this place. I have had them out to do my rentals and my home. They were professional and courteous. Definately would use them again. Can’t beat the price and quality. If I could give 6 stars I would!

This company did a great job on my tub.
The technician was professional, clean and picked up after himself.
It’s been so much easier to clean my tub since I’ve had it refinished.
The staff was professional as well.
I’m so happy to have my doors off and have a shower curtain.
Also this process saved me a third of the cost from replacing it.

Got my tub and tile done two weeks ago. Looks great! I went from moldy doors and grey stain on the floor to a beautiful white shiny tub. The tech was very professional. The office staff is very knowledgable.

HORRIBLE… DO NOT USE… I Called and was told by Hilda a salesman would call to set appt. BUT, 24 hours later nobody has called. I call back. I think «Eddie» answered and gave me a quote over the phone to do the kitchen sink. I said” you don’t need to see it ?” he said «NO». Hilda calls back to confirm the Sat appt a couple days later, I ask if the phone quote is ok and she replies «He’s the owner so I guess so» I leave it at that.
Fast forward they are late because they have the wrong address.
Then the tech guy sees the kitchen sink and says «oh, no, its going to be more money this sink is bigger than average.
It is now Monday and we have not heard a word from them on a price, how to proceed, if, when they are coming back… TERRIBLE.
****If you notice their reviews… individual homeowners have problems with them…“small jobs»…
BUT, Project mgrs., multi unit complexes «BIG JOB$$$» praise them…
Now you know…

Great company that stands by their work ! I have used 3 in 1 for two different rental properties and couldn’t be more pleased with the results.
Their technicians have always been very friendly and thorough, and have done great work.
They made my showers look brand new and probably saved me 2k plus on installing a new one.
They also provide a warranty on the work and were just as prompt to come out and do some touch up work (a year later) as they were on the initial job
I would strongly recommend this company for any bathroom refinishing needs

This is in response to Eddie’s comment to my review. There are many negative reviews on 3 in 1 so I’m just another added to the list unfortunately. I need to take a few moments to respond…
1) Regarding being denied access to my unit. I did inform Sonia I wasn’t comfortable with any of their employees coming back to my home due to how I was treated (and she fully understood).
2) Regarding the $ 150 discount that was offered, I responded to Sonia in 2 weeks not several. I informed her that I was out of town and also had an injury and was on crutches (not that it was her business of course but I chose to inform her). I reminded Sonia that it took her 2 months to respond to me when I made effort to reach out to them a few times but they were silent. BTW-​we also played phone tag for about 1 week. So, I was very responsive to her calls.
3) Regarding requesting the AMEX discount, as I mentioned before, of course I still expected to receive the discount that Sonia offered. AMEX did agree that I should and didn’t understand why Sonia didn’t stick to her word. AMEX actually mailed me the hard copy version of Sonia’s response they had in their files for my claim where she mentioned the discount as well. So, AMEX did not side with 3 in 1 as Eddie indicated. Also, I haven’t heard from Sonia or anyone from 3 in 1 since I spoke with her on April 1^st so I’m unsure what Eddie is referring to when he indicated they tried doing the ‘right thing over and over again’. Doing the ‘right thing’ would have been Sonia professionally responded to my call that took only 2 weeks (not several like Eddie indicated), given me the discount she promised and moved on. BTW-​AMEX did honor the $ 150 discount and credited my account.
4) Redundant — please see above.
In ‘my’ closing, we should all treat each other with respect. There was no need for Sonia to speak to me in the manner she did and it was so unprofessional for her to renege on a discount she offered. I would never have taken the time to write such a detailed comment on this site if I didn’t feel so strongly about how I was mistreated and disrespected. I find this site very helpful at times so wanted to take the time to warn others… This is not a way to run a business.

I had an awesome experience with this company. Starting with the sales person that answered the phone. I got a free estimate for my bathroom. And out of all the quotes I got I decided to go with them. The work came out beautiful and They help me stay within my budget! Happy customer here!

My first impression of your company from my initial appointment and being 2+ hrs late was not professional. I am still not pleased overall with the compensation that was provided considering I had to call several times on 2.28 to inquire about my appointment.
The entire experience has been very upsetting. It was unacceptable to not have your company contact me in advance to advise of the delay. I literally had to call 30 min after no one showed up to hear «our tech is running late». Not a good answer to a client. Then I called again 30 min later to be told «we are not sure where the tech is. He is not responding.“Again, not what a client wants to hear. Finally I demanded to speak to a manager and was told «they are out of the office we will try and get a message». Wow again, not what a client wants to hear.
Finally Eddie contacted me to let me know he was sorry and the tech was «on the way». I was offered $ 100.00 in compensation at the time. I was soo annoyed at the entire experience I just wanted to have my tub/​shower completed and be done. So $ 100.00 seemed OK. I honestly did not and still do not feel this was adequate.
The tub/​shower looks good however; after waiting 2 hrs+ to have someone come to do the work is very unacceptable. I appreciate the gesture of crediting $ 100.00 towards my bill for the major inconvenience. However; I honestly do not feel that was sufficient.
I have received 3 phone calls from your office over the last week regarding my payment. I had already contacted you last week to ensure all was set. I had even been sent email with the invoice showed paid in full and I still received another phone call yesterday (they left a message) to call back due to my credit card being «bad». I am really quite concerned at this point.
NOW I am basically being harassed and am very concerned again!
Please ensure your billing dept is up to date with their customer’s outstanding bills. STOP CALLING ME.
In addition the young ladies that answer the phone need some training they were nice however; really need some guidance on customer service.
I work in the customer industry in management and I would never treat a customer like this. Unfortunately, I will not be referring your company to any of my family/​friends in the future. I actually have 3 family members whom asked me who we used to refinish our tubs and I mentioned my experience. They will not be contacting you.
This is completely unacceptable and I am not impressed!

With over 18 complexes/​350 apartments in Pacific Beach/​Point Loma, Shauna with 3 and 1 Bath & Kitchen, is our No. 1 choice for Bath, Kitchen counters, laundry room flooring and we even had our elevators done! The elevator servicing saved us over $ 18,000 and they look great!
We cannot say enough about Shauna, our sales representative. Her attention to detail and knowledge on how to do the job is without equal.
Shauna and 3 and 1 are THE best!!!

3 in 1 is a great company. They are affordable and Shauna Tatum is a very good representative! When you call in ask for her.
I have used 3 in 1 for all my apartment complexes and have never seen better work. I recommend 3 in 1 and Shauna Tatum to anyone who needs refinishing.

I made an appointment with Sally at 3 in 1 Bathtubs. She wanted a credit card up front before they came out. I provided an American Express card number and date of expiration. They also wanted the 3 digit code on the back. I declined as I told them that I do not give out this information unless I have transacted the business.
They were indifferent so I cancelled the appointment.
It was unprofessional of them, to say the least.

I am a contractor and this company is the worst business I have ever dealt with. I called to schedule for appointment and they told me someone will call me monday to schedule but NOTHING at all. So i gave it another chance and called and they told me some lady will call me within 10mins to schedule an appointment, and NOTHING… I got so fed up and called to complain and finally they book me for a date but when the date came. NO ONE SHOWED UP and i called and said i was not scheduled. and they want me to reschedule which i took a day off for this appointment. and they said they will call me right back to schedule… not surprised they said that and till now… NOTHING!!!
word of advise, if you want your company to grow… you better show that you want business… Cause this is the worst business I have ever encountered. This business will soon shut down if they keep acting this way… no wonder they have 3 stars.
BAD BUSINESS!!!