A-1 Self Storage

When we got there, Ray that we talked too was very helpful and very nice. Listened and showed us around and then concerned bout our needs. He went over and beyond my expectations! We ended up holding our storage then I came in to reserve and get it, the woman that helped me Graciela. She was very helpful and made me feel like I can be comfortable leaving my stuff there. Answered all my questions I had at hand and easily answered them for me. Made sure we were set and that everything worked. That we also knew the information we needed to know if they weren’t there to help. I recommend this place. You can tell they care and that’s one step of feeling secure

Outstanding service! Never rented a unit before and the process was made easy by the staff! Thank you.
They sent me pictures of available units, figured out what size space I needed, and provided me with hidden discounts.
Would highly recommend!

I’m pretty new to this self storage facilities and I was looking for one (before I get deployed) and saw A-​1 Self Storage. Place is pretty clean and quiet. They DO offer military discount which is 5%.

Exemplary! We are new to A-​1 Storage (Chula Vista) and are 100% pleased with the safety, service, cleanliness and access. From start to finish, what was a horrific reason for us to have to obtain storage in the first place, this has become quite a pleasant experience.
I cannot rave enough about Graciela. As I told her today on the phone, she is now my personal «Storage Angel»! Her politeness of helping three generations, her promptness with emails, and ability to respond thoroughly to all questions and concerns, and her sweet demeanor on the phone has lifted my spirits regarding customer service in Chula Vista, which has been lacking in so many places for so many years, unfortunately.
Thank you!

The ABSOLUTE best service you can ask for. You must ask for Graciela, she’s the best! We have an awesome deal on out storage, and we’re only keeping it 6 months. Easy access. Heck go bowling after since its next to a bowling ally. Live this place. Must go!!!

So happy with the service that Graciela gave us — very helpful Info, explained everything very detailed and she made this process a easy one — I truly apprecIate the customer service that Graciela gave us.

Good customer service. Clean place and secure. Graciela at the office was very nice and great to work with. The 24hr kiosk also great and easy to reach someone there. We got there when the office was empty but reached someone via kiosk. We were able to take a look at the storage unit first before deciding to rent. We got a first month 50% off discount and also military monthly discount. I won’t be worrying about my belongings here! Highly recommend! Hassle free.

Great place to have a storage in C.V. Clean, good prices and secure. Graciela is very welcoming, friendly, and willing to answer any questions you might have.

Just left there and was helped by Graciela who had great customer service! This is my second time with A1 and I love how clean and respectful they are. I especially love the access of the kiosk and security they have in place. I checked in through Unilocal and as promised I got three free boxes with no fuss! This location does not participate in the free 1^st month offer on Unilocal though. If you live in this area, I suggest A1!

This place is great! Clean and pleasant, pest free, easy access from 805. Security is great. Staff is extremely helpful and knowledgable. I would recommend to anyone who needs a storage in the South Bay.

I have dealt with Linda at the Chula Vista branch several times. From our first encounter I have been impressed with her friendly and professional manner. She is very encouraging and very understanding. Excellent customer service is hard to find these days, but not with Linda. Thank you Linda for being so professional and pleasant!

Isaac was very kind, courteous, helpful, and every thorough with the whole process of issuing my storage unit. (RED CARPET Treatment)!!! You need more like him.
Mel

I recently rented a storage unit at this location to store my belonging as I transitioned into moving into buying a new place. The staff is very friendly; I was greeted by a Linda whom was very informative and gave me that feeling that my stored things would be safe. This was the first time I have used a storage unit and was very surprised on how clean this facility was throughout the building, even my storage unit was very clean initially when I first moved in. The staff was also able to accommodate my needs when I had one of those storage Pods delivered onsite. They were able to have the pod placed close to the elevators for where my storage unit was located; it just made it easier for me to unload the pod. I would highly recommend and would use this storage facility again if I ever had to have the need for more space or had to move again. The bottom line is having an onsite staff that is friendly and helpful really makes moving or storing your belongings that much easier.

Sorry for the confusion. Next time I will check with you. Seems like you guys care more then the other place down the street.
Thanks

Thank you to other Unilocalers for writing the reviews! I was about to go to another storage place and they had terrible reviews. Then I saw A1 Self Storage’s reviews! I rarely give 5 stars, but this place deserves them for sure.
It was so easy to reserve a unit online. Then when we went into the office, Jules was extremely friendly, professional, and easy to talk to. He went through everything quick, but thoroughly. Showed us the unit and again was thorough on everything during our tour of the facilities. GREAT SERVICE!
The storage place has flatbed carts and elevators! Thank you! Very clean and spacious place.
We rented a 5×5 unit for $ 59/​month.

Okay, so I needed a storage facility. I originally thought of A-​1 because it is close to where I will be staying in Chula Vista. Then, upon researching, decided I really wanted ground floor access and A-​1 was a little to expensive. I had decided, in my head, to go to Eastlake Storage.
The day before I was going to secure the unit, I decided to check out the reviews on Unilocal for Eastlake. They were NOT great. They were pretty recent, and they were talking about theft, and surveillance and bad customer service. I thought I should research a little further before committing. Back I came to A-​1 Self Storage — and checked their reviews on Unilocal.
Five Stars all the way. Every review mentioned Gina, so I thought — for sure — she had written them herself! But, after receiving all 5-​star reviews, how could I not go check them out? I did that this past Saturday — and lo and behold — who assisted me? Yes, Gina!
She is EVERYTHING the other reviewers said she is! Professional, yet fun and friendly. She was SO helpful in assisting me with picking the right size unit. All that aside, I wouldn’t have gone there if the place wasn’t top notch… I don’t have a lot of stuff, but it’s mine and I want it safe. The place is AWESOME… clean and secure. It is convenient and they go out of their way to make the process painless.
No, I didn’t get a ground floor unit, but the access is pretty easy and the elevator is huge. I don’t think I will have any trouble getting my stuff in. I could have saved myself a lot of time by just going with A-​1 in the first place. If you are looking for storage space and are ANYWHERE NEAR Chula Vista — A1 is the place to go!!!
Thank you Gina for everything… if Gina’s boss is reading this, she deserves a raise!!!

Of all the storage places to choose from in the area, I found this A-​1 Self Storage location to have the best customer service, great amenities, convenient hours and was also the most cleanest & well-​maintained. They even offer a wide selection of boxes & moving supplies. Gina was a pleasure to work with. She made the entire rental process so quick & easy. She even followed-​up shortly after I moved my things in to ensure my move-​in went smoothly.
Gina is always so friendly, helpful and always has a smile on her face. I often go to my storage space after work and feel totally safe there. I also enjoy the music playing inside the building.
I would definitely recommend my friends & family to A-​1 because I know that they will be in good hands hands with Gina and all that A-​1 Self Storage has to offer.

I would say that having the need for storing items isn’t high on anyone’s list which usually means it is a process and you get through it as quickly as you can. That being said working with A1 Storage and Gina is far more than you would expect. My story is as follows.
I was moving my household items from the midwest and could not tell exactly how much space I needed. Gina worked with me in multiple options and pricing promotions to see what would work best once my items showed up. Well it took nearly 30 days for my stuff to arrive however Gina was checking in on a regular basis to see how things were going and provided new updates on units that would fit my needs. Suffice to say she was in contact with me vial email and over the phone all the way up to the delivery point. When I finally got to the office she and the team had everything ready to go exactly as she described the process to be. Everything we discussed was in writing with no surprises. The facilities are quiet and clean with many options. The pricing is very competitive with other properties in the area.
At the end of the day working with their team was what took it over the top and made it a pleasant and positive experience vs a process you deal with as quickly as possible.
If you have storage needs long or short term, do yourself a favor and reach out to Gina and the team. I am confident your experience will be helpful, pleasant and positive regardless of if you ultimately choose to partner with A1 Storage in Chula Vista.
Give them a shot. It will be worth your time to see how they can partner with you. It certainly was for me.

I had somethings that I needed to store until I got a bigger place and stumbled upon this place by chance. I walked in was greeted by Gina who offered to show me a couple of units. To be honest the thought of walking into a storage facility has always scared ever since Silence of the Lambs. I was shocked at how clean the facility was and how well lit the halls were. I decided to trust my belongings with A-​1. I can honestly say that Gina and her staff went out of their way to assist me and I couldn’t be happier. After a year I found my place and recently got my things out of storage. Everything was exactly how I’d left it, no spiders or critters in my boxes. I highly recommend A-​1 to anyone who needs a storage.
Thanks A-​1 for going above and beyond with your customer service and for keeping such a secure and clean facility for your tenants!

This was the first time I have the need for storage space. I went here based of recommendation.
«Gina», the young lady in charge was very professional and gave great service. She showed me a couple of options on storage sizes & prices… she also asked if I needed boxes or any other «moving» accessories (which they had all available at their store)… and actually, I earned myself 3-​FREE boxed by checking-​in here with my Unilocal Droid APP!
The place is VERY secure and was very clean. I had no reservations about leaving my valuables here.
bottomline, I got Great Service… A good Price… and an overall good Feeling.
Need a Storage unit in Chula Vista… GO HERE!