Bonita Car Wash

This is the worst car wash ever! They didn’t vacuum my car right and they do half ass washes never again!

Can’t recommend this place. Lazy, careless workers who take no pride in their work. They don’t do a good job at all. My car was full of smears and not entirely wiped down. Smears were everywhere. Over the past 5 months, this place has suffered in quality and pride in work.

I went once and noticed after I left that they had taken some change from my center console. Only reason how i know is because i needed exactly what i put in and when i went to get the change i was short. The second time i went they took a phone charger adapter. I will never go there again! A bunch of dirty crooks!

I’ve been using them for years. They’re hit and miss. Some times they do a pretty good job, other times they do a half a$$ job. They’re usually very crowded which may be the reason they don’t always do the best job… They’re rushing. However, the last time I went they did a really good job! Had my car looking brand new. I gave them 3 stars because they’re inconsistent. I continue going here because I’m one to stick to routine and because they’re the closest to my house.

Love this place. With the added oil change service this really makes it a one-​stop shop with a free car wash. Easy day.

Warning please stay away from this place. I came in here on the second day of the new year thinking that my car needed to look shiny at the start of the year. The place had a nice look in the outside and there was not a big line. The guys that received my car were pretty nice. As I walked in the register to try to pay for the car wash I noticed that the lady in charge was having a full on conversation with one of her coworkers. I didn’t want to interrupt so I waited there for about two minutes until she was done. She was not friendly at all eventought it was the second day of the new year. I mean typically people are super happy and enthusiastic about the new year but this lady seemed like the didn’t want to be working at all. I paid and waited for the car.
I waited it for about 10 minutes and finally my car arrived very shiny and clean. At that moment I almost felt like pulling my phone to do a 4 star review. I was so excited and ready to take my car for a spin that I didn’t check the car at all. One of the guys was finishing up adding protection to my tires which made me even happier! The interior was fully vacuumed and clean. I had things in the back seat which they moved and put back where they were.
Well I drove off the lot and made it to my next stop. As soon as I got to my next stop I open the back door to get something and I noticed that they took the back seat for carpets out and just stacked then on top of each other. They never bothered to put them back how they were before. This made me inspect the car more. Soon after I found scratches on the side of my car. It looked as if the person who dried or washed the car was wearing a belt or a watch when they did the work.
I’m very disappointed and upset with this business place. I will never come back to this place again.

Managment does not supervise the work their employees do. Some of the employees just walk around and don’t even clean your vehicle. I complained to the manager that my car was still dirty. He just argued with me. I will take my car somewhere else to get cleaned for $ 12.00. The service here sucks.

The service at this place really went down hill. Been coming here for years but these guys do a terrible job. They wash the cars and leave them sitting in the sun which then creates water spots all over the cars. Then they don’t dry the car right leaving spots and stains everywhere. They use red rags which leave red lint all over my car on a black car it really looks bad.

Showed up at 4:45 and was told that they could only do the basic wash because they all had to leave at 5:00. I wanted to get the gold wash, so I had to settle for the basic. Evidently the owner doesn’t want to pay overtime to keep his customers happy. I had to get a car wash, but I won’t be going back.

When you go to most other car washes it is a first in first out process where everyone working is hustling to get cars finished and on their way. Well not at this joint. I had been coming here occasionally for years and didn’t have any problems prior. The one positive note is that the cashier lady is a very courteous sweetheart.
On a non busy Wednesday morning my car sat for at least 5 minutes before anyone touched it after it came out of the wash area. I finally said something when one of the workers start to work on a car that came out well after mine. What incensed me even more was that two of the employees (one of them being the crew manager) were talking to each other doing nothing while my car and others sat there «sun» drying on its own. I asked the crew manager what was up and he blamed it on the so called assigned guy to my car and that he was taking too long finding his drying implements. What a joke! I would have been okay if I had just gotten an «I’m sorry for the confusion» but no such apology from the crew manager. The manager of the car wash took no responsibility for the situation and continue to blame it on his worker. The car wash biz is a pretty simple business but this crew of guys seem to want to complicate things for themselves by doing things differently. To top it off they don’t seem to care to make things right for customers.

So sick of this place! It’s disgusting and the owner cares less about customers. He gets business anyway! Why people go there is beyond me. He is owner to house near by and someone there is running an illegal marijuana dispensary! He cares only about making money!

I could’ve done a better job myself in less time. Missed spots vacuuming, completely missed the windshield wiped ²⁄₄ rims down. Save your money. Complete waste of $ 13.

I am giving this place one star because they took almost an hour to wash my car which was only a standard car wash. The employees were drying cars that went through the car wash after mine and the water on my car was drying in the sun while no one attended to it.
Overall this place is overpriced for the low quality service.

No satisfied to say the least. Paid 30 for their Gold wash and it took over a hour because one guy washed it by himself. Once he finished told me «it’s very clean, very clean». They hardly vacuumed and didn’t even take the mats out to clean around and under. Left the windshield wipers on so the first thing it did when I started the car was smear the whole windshield. Just a polished turd now.

I’m really glad I decided to disregard all of the negative reviews of this place.
I came here with a trashed SUV that I used to transport two shedding labs across country. I also hauled a load of plants to our new house. I decided to «splurge» on the $ 24.99 full package. My vehicle came back looking great after 45 mins. I watched while one person spent the whole time detailing the entire interior. I even saw the manager walk by, inspect the work, and go get some cleaner himself to remove tree sap from my windshield. Yes, there is some red lint, a few pieces of lingering dog hair, and some streaks on the outside. If I wanted perfection I would have called a mobile Detailer and paid 4 times what I paid today.

I’d never come back. I had just gotten a new car and took it here to wash. I noticed scratches on my car that was definitely not there before. They did a crappy job drying my car. There were several wet spots. As I was driving off, I noticed they forgot the air freshener which was included in the package I bought. I didn’t even want to turn around and deal with em any more. This isn’t the only bad experience I’ve had here. I shouldn’t have gave them another chance. It isn’t worth it.

I am giving this place 1 star because it honestly sucks. My car, which is only a week old came out dirtier than it went in. Thanks to their disgusting vacuum cleaners, my black interior now has white fuzz, as well as what appears to be white cat or dog hair all over. Their vacuum cleaner is so bad, it wouldn’t even pick it up again when they tried to fix the issue. Also, someone left their stinky, sweaty shirt in my back seat… Gross!
I brought the car in only because it rained yesterday and it needed a basic wash. I think they gave it back to me with more water spots than I brought it in with. I watched them use the same rag on my windows and paint they used on someone’s tires. There is red lint all over the outside of my car.
Seriously, not only unimpressed, but a waste of my time and money. I was hoping I had found a nice car wash to go to on my lunch breaks, it’s so close to work. NOT!

If its too busy they rush the «Gold» and miss the details. But, they’ve vaccumed the back of my truck when asked. Great place!

I use to love this car wash and wouldn’t take my cars elsewhere BUT the experience I had on Friday was horrible. The cashier was very nice BUT the service was NOT nice. My car was not dried completely, the windows were smudged and the tires didn’t look like they were done at all. I did pay for the Silver wash but really? They use to do an amazing job on the cheapest wash so why not the Silver??? VERY disappointed!!! Not sure if I will go back again :(
It would have looked better if I just hosed the car down myself.

First time at Bonita Car Wash. Abrupt unfriendly customer service from the man at the cash register. My Mazda 3 was only slightly less dirty after they were finished «washing & hand-​drying» it. I can’t even call it a half-​butt attempt on their part because it would be too generous of me to give them that much credit!
Paid for the «Silver» $ 15.99 deal (plus I tipped $ 3 into their shared tip bucket) and got it back dirty, spotty, streaky, and wet. I pulled over into a nearby parking lot to finish the job and try out a Sushi place for lunch.
As I’m drying and rubbing at the dirty crusty areas I find tons of greasy red lint, black oil streaks, dried on gunk, streaky linty windows and side mirrors, wet dirty areas inside all of the doors including the hatchback, and dust still inside my car… the doors weren’t touched at all. The only good job they did was the vacuuming.
The same wet red rags they wiped my tires and rims with were used afterward to wipe down my car and windows. This is why I found greasy red lint everywhere! Arrrgh!
Gave them a try and I will not be going back. Terrible service, terrible quality of work. A waste of my time and money. I DO NOT RECOMMEND BONITA CAR WASH.
EDIT UPDATE: 2÷17÷15
A few days after my review of this place I reached for change in my little car change pocket and found much coins missing. Thieves at this establishment as well. Wow. You guys suck!