CasaLago Eastlake Apartments

I live at casa lago and I love it! Yes it’s a little overpriced but it’s a very nice place that stays clean. The staff is always helpful if there is a problem. I have never had any complaint when it comes to management. The one thing that I can say about this place are the walls are thin.

The view of the lake is amazing and the town homes are nice and modern. However, not worth dealing with the unprofessionalism of employee Donald. He is rude, aggressive, lacks professionalism and costumer services skills. He confused me with another tenant and kept accusing me of my so called brother telling me I make less money than I do. What brother? He kept talking over me and when he finally realized he was confusing me with a different client he just laughed and said I met so many people yesterday. Really? How serious do you take your job? He was petty from my first impression and it just became wors as I delt with him even more. It’s a shame that such a beautiful facility has such horrible employees! He needs to get re trained or clearly find another job as he seems bitter with his current position.

My husband and I moved in about seven months ago and it’s a great community! All of the appliances are up to date and the quality of the townhouses are very modern. One of our favorite things is that there are two awesome pool/​hot tub areas with gas grills as well as the «clubhouse» on the property where you can hang out and watch some games on the flat screens/​use the kitchen/​outdoor fireplace if it isn’t being used for an event/​party that people sometimes use it for.
The staff is great and have always sought out to address any concerns that we’ve had. Four stars because I do think that the rentals are a little overpriced for the size that they are (we only have two closets in our entire place –including the bedroom) but we don’t plan on moving out just because of the community itself and the resources it offers. Our dog loves it too :)

Why can’t I give 10 stars?! Seriously though, this property is beautiful. When finding the right place for my dad, George, I went to quite a few places here in otay. It was quite evident that casalago was the place for him. The staff was extremely professional, helpful, and caring. The home is beautiful. Having the attached garage is a major help. The pools are always sparkling and enjoyable. The maintenance staff keeps the property clean at all times. Most importantly, the neighborhood is extraordinarily friendly. If you are in search of a family friendly place with high end quality and a homey feel, look no further!

I finally got my refund from moving out, it was about $ 230 less than it should have been, but I’m done fighting. It’s nothing against the salespeople or staff there, they are great, but Lincoln Property Group is a deceitful organization.

This review is based solely on my visit/​tour.
I already had two firm offers to rent from other communities, but I wanted to make sure I covered all possibilities before getting locked in a lease. I used the online tour reservation link to identify which townhouse model I was interested in renting and received a tour confirmation date and time.
The community itself is beautiful – awesome pools and clubhouses. And of course the lake view is amazing. The units themselves are very nice, but there is one reasonably sized bedroom and the other bedrooms are a little on the small side. The stairway is narrow, so if you have bulky furniture, it may take some laborious maneuvering to get it upstairs.
First off, the model I was interested in wasn’t available for viewing that day, so I’m not sure why I wasn’t told this prior to the leasing office confirming my appointment. Second, the employee that met me in the waiting area as I walked in never introduced himself; he just asked me what I was there for. When I indicated I had a tour appointment, he acted as if he didn’t know I was coming in. If you have an online tour portal, don’t you have some way of viewing your scheduled tours for the day (???). While the leasing consultant that actually conducted the tour was very professional and friendly, the first impression I was given when I entered the leasing office was enough for me to decide not to live at this complex.

I am not a tenant but am considering being a tenant. Due to the recent comment of the stabbing I had concerns about the safety of the complex. I messaged a few tenants who had nothing but positive things to say. I must say Monica was amazing and kind when showing me the units.
Only thing I would suggest is 24h or night time security.

While moving into CASA Lago my family and I noticed a roach crawling near the dishwasher. Okay… okay dont panic lets hope its just a coincidence. No! the roaches were coming out of the dishwasher the dishwasher was infested with roaches. When reported some staff did not take serious. Had to have food and dishes on living room table for a week to spray. Prior to spraying had to wait days for someone to come out. Very inconvenient. Also, refrigerator was in garage not setup when moved in. in addition, they have «annual» apartment inspections. It felt as if I lived in a dorm room on a college campuses with people banging on doors inspecting apartments UNSAT. The amenities were nice and depending who was at the front desk determined on what service you’ll get. Finally after changing out dishwasher roaches were gone.

Update: few months here and everything is great. Very quiet and friendly.
Management is awesome. Best run apartments I’ve ever been in. They worked with me while I was abroad to secure my place here. Amenities are top notch. Plenty of pools bbq hot tub even a huge TV and kitchen lounge area with outdoor fireplace you can use. The list goes on.
I believe you get what you pay for. They definately didn’t skimp on making the residents comfy here.
It’s very secure. Never weirdos walking around the neighborhood. And you can’t beat the lake views.
There is a ton of stuff to do in the area. Lots of things are close by.
Overall very nice and I don’t plan on leaving anytime soon. Way to go casalago!

I have lived in CasaLago since March and love it here. It is quiet, immaculate, peaceful and everyone is very friendly. The management is wonderful and really accommodating, and Donald is truly outstanding.
Maintenance is fast, friendly and do a perfect job every time. We are far enough away from ambient lights so you can see the stars at night (a nice change from LA) and I get a great nights sleep every night as everyone is very respectful and keeps it quiet at night.
I never hear a peep and love that I have a garage and plenty of storage, two beautiful pools and so much more. I breeze into work in less than 15 minutes and the stress of major traffic has been eliminated from my commute. Pets of all kinds are allowed with deposit and pet rent.
A few slight negatives…
1. It’s rather expensive, and more than I paid in LA which is staggering.
2. I had to pay a large deposit. They waive the deposit for «big five» as they call it despite the fact that I work closely to one of these employers. My credit score was one point below what they say is the threshold for paying a lower deposit, so I paid through the nose to move in.
3. I have a nice view if you look up and out, but if you look down there is the ‘trash’ but it is kept immaculate and smell free.
4. Sometimes there are moving trucks that seem to think our little ‘alley’ is just perfect for parking their truck and leaving it for HOURS, so sometimes you cannot get out of your garage.
5. There are 10 — yes count em –10 stoplights between CasaLago and the 125 on ramp, with little traffic, which is not anyone’s fault, but just a little annoying sometimes.

Lived here for a little under a year. Lived in a 1 bedroom and 2 bedroom, no complaints, and if you do they’re handled within 24hrs. A tour of the pool overlooking the lake will have you moving in ASAP. CasaLago Eastlake is locate in an amazing area, close to amazing eateries, shopping areas, and amazing outdoor locations. Once you move here you wont want to be anywhere else. I was assisted by Monica, tell her Louie sent you, you wont be disappointed. I would post pics, but it’s a must see place!

So I’ve lived here for almost a month now. I love it! The grounds are kept immaculate and I absolutely love my apartment with the exception of the lack of closet space. Not sure why there isn’t any additional storage available since there are no closets outside of the bedroom. That was kind of a bummer. Management is great; especially Donald. He has been going above and beyond to make this as easy a transition as possible. He also has great decorating ideas. This definitely feels like home…

I moved in a few months ago. The property over looks a lake, has two nice pools and is extremely well kept. I love the area and this place works nicely. I asked if they’d let me rent a unit for $ 300 a month… Everyone laughed… So the front office has a sense of humor. Alas, I did not get the south central discount.

By the way, this is the complex that two individuals got stabbed at and one died in someones apartment. The part that is in front of your garage is considered a driveway which Casa Lago isn’t abiding by. Casa lago claims that you cannot park in the little area where it is considered a driveway. Overpriced and new management sucks with poor attitude. Lived here for 2 years and the place has gone to crap. Need I remind you that they will not resign your lease and they can terminate your for getting paid after the 3^rd of each month. They say they accommodate the tenates, but I beg to differ because you cannot control a business on when you get paid.

Lived in San Francisco due to work got a call to move to Chula Vista had no clue where to look or go. One of my friends told me about CasaLago Eastlake Aprts. I Called to make an appointment to see the area. Just the drive to here was amazing and beautiful. Got to the place and the personal and staff were outstanding and very friendly. My tour guy was Donald Wade from the leasing staff. WOW this guy was outstanding helping me on what I was looking for and went out of his hand to make it happen. The apartment was clean and beautiful even the location. I have been living in CasaLago since December 2014. Love it. Theirs on thing I would like to mention is (KIDS)The kids are out in the common area and this is a concern. I read all the reviews on Unilocal and there was on other person that mention the same thing I did. But overall I love this place and all the stores near by. I have been living in CasaLago since February. Love it here. Love it. Oh, wait I forgot to mention that they hold your online orders to make sure you get and not just laying on the outside front door. WOW, since I’m a AMAZON freak they hold my stuff until I get them. All personal know me because I’m the only one that receives Amazon pckgs. Thank all the staff from CasaLago Eastlake for making it happen.
LOve you guys,
H.G

Absolutely love it here! Great gated complex and the most amazing lake view one can get in San Diego.
There are two swimming pools (one of which has lanes for lap swimming), gyms, a business center — and quite a few awesome spots to chill after a busy work day. Dog owners will be happy here — poop bag stations!
I am very happy with my unit — it is bright and spacious with great modern appliances.
The management team is great — very friendly and helpful. Special high five to Donald — you are the best!

When we decided to move our family from New York to San Diego we found CasaLago Eastlake online. Based upon the pictures we contacted the leasing office. Donald went above and beyond to make our move as smooth as possible. He helped us with the application, moving logistics and more. Whenever we had a question he was friendly and had an answer.
The complex is awesome and the apartment is beautiful. CasaLago’s units are more than just apartments. They are places to call home.

This review is for the Clubhouse. My cousin had her baby shower here on a weekend and the Clubhouse is huge! We had about 50+ guests coming and going and the space was comfortable, state of the art and spacious. There are several different rooms that you can roam.
Indoor and out seating, fireplace, kitchen, gym, dance room, bathrooms, grass area, large TVs, and lounge areas are some of the amenities the Clubhouse has. I believe you would need to be a resident to reserve the space.
The only 2 issues we experienced is that the gate code that was provided to us is incorrect and that parking sucks! As guests, you can park anywhere that does not have a reserve in the parking spot. Very limited guest spots, so be prepared to walk a bit to get to the Clubhouse. Lastly, this place is very inland! It’s literally right next to the Olympic Athletic Training Center, so about 10 miles in from the 805 freeway? There’s tons of lights and we were lucky enough to hit almost every light coming to the Clubhouse.
A great space to use for a large party. Totally enough to fit about 100 people comfy.

This review would’ve gotten 1 star if it wasn’t for the saving grace of the manager, Nolan. Me and my family have been with CasaLago for a year now and have had our shares of ups and downs with them. When it was time to renew our lease, it was the same party and dance. December rolled around and it was time to lock in our new rent rate and sign our lease. Considering where the location was and how conveniently close we are to places like Target, AMC Theaters, and Walmart, is was definitely a give in that we would stay. So here are me and my wife going in to sign our lease, and are greeted by a nice gentlemen who looked new and whose name I can’t recall. He was able to answer our question on how much our rent would be and how much we would be paying. Me and my wife looked at each other and thought how too good to be true this all was. We would only pay half of our rent, and our new rate would commence in February. That worked out so well for us with the holidays steadily approaching and a potential trip to visit my brother in law and Disneyland as well. So we signed the paperwork and was reassured numerous times that this was the case.
So here we are a couple of days later and returning to obtain our copies of our lease since we forgot to pick that up the last time. And we are greeted by the leasing agent who took care of us when we first moved in, Monica. We had our shares of positives and negatives with her but the positives did outweigh the negatives and I thought that it would still be the case. She didn’t remember who I was and got me confused with another tenant, and when I inquired about the rent, she unfortunately couldn’t give me a straight answer. Was this the same person that took care of us a year or so ago? I was beginning to think not. I told her what we were told by the leasing agent a couple of days ago that our final close out payment would be half of our current rent and that our new rent would be effective in February.
She went on to inform me that wasn’t the case and that we would have to pay our current rent plus a little more. I don’t remember what the exact price was, but it was an outrageous number. I was shocked and all I got told was that the agent that I had spoke to a couple of days ago was new, still in training, and was misinformed. How was this my problem? We only know what the leasing agents tell us. And if that wasn’t the case, they should’ve asked especially if they weren’t sure. She apologized about it but still wanted that price of rent. Even though I told her what we were told, and that we asked the question to verify numerous times, it was an «it is what it is,» situation and there was nothing they could do for us. I was shocked and told her that I would have to talk to my wife.
So of course me and my wife came back together and asked to talk to the manager. Luckily, Nolan was available and we explained the situation to him. He was very sympathetic and apologized to us. He informed us of the price we would pay for our final payment was just our current rent rate and nothing extra. That was a little better since that was what we initially assumed. He also told us that he would talk to Monica so this wouldn’t happen again. So for me and my wife, that was somewhat of a relief.
It would’ve been nice to get something for the inconvenience that was placed on us besides a free carpet cleaning that already came with our lease renewal, but we took what we could get. When you move in, you get this sense of family, togetherness, and a place where everyone knows your name. But a year later, it feels as if you’re a dollar bill and money is all that is cared about. As I mentioned earlier, Nolan was our saving grace and we thank him for all of the help. But now me and my wife are weary if we’re going to renew next year or not. Love our home, love the location, but just wish that the leasing office was a little more understanding all together. So for people who want to move in, it’s an awesome location with so many convenient places close by. And it’s peaceful which is a big plus for our family. Just be a little cautious when it comes time to renew as it can be a process as you all have witnessed from my lengthy review.

An additional five-​star shout out to CasaLago Eastlake! They went out of their way to assist me in a most fair and equitable manner. Thank you!