Chula Vista Dental Care

My score is actually NO STARS!!! This is the worst dentist I’ve ever been to. Shotty work can’t even get a simple crown right. And then refuse to refund my money. Still in pain have to go somewhere else and pay another dentist to get it fixed again. very unprofessional the dental assistants in this place stand over you while working on your mouth singing to club music. I would not recommend them to my worst enemy

If I could I would give no stars. They messed up on the simplest procedure, cost me a lot more to get it fixed with another dentist. Of course they also listed all the work I needed, agreed to get one filling, they charged for 5, Then they still said I need 4 more, my new dentist said my teeth are perfect, all I needed was a cleaning.

If I could I would give this place no stars. This is by far the worst dentist office I’ve been to. I went to this place for my braces. What I should’ve done was done by research but because they had a $ 1,000 off coupon I was sold. I don’t know why they schedule appointments when they obviously don’t go by them. Average reties should only take 30mins max and my total time I’m at this office sometimes take 2+hours. I wait outside in the lobby for 30mins, in the dentist chair waiting for another 30mins then see the assistant then they leave, WAIT again to see the doctor then WAIT again for the assistant to come back to do my reties. They are very unorganized. I won’t praise them on cleanliness either. They touch everything in the room with gloves they’ve just touched your mouth with. Who knows how many others they do that with. I’m always leaving this office upset. The wait and customer service is ridiculous.
Oh and this happens EVERY TIME I COME IN.

Been coming here for over 10 years. The staff are always super friendly And are always able to work with me financially. And being a student, they have always been courteous and accommodating with my tough schedule. Highly recommend this place to anyone looking for a reputable dentist.

Had a great experience with Dr. Maroon. All of the girls were very nice and I didn’t have to wait long to be seen. I was a satisfied customer.

Great dentists very nice and make you feel comfortable when your in their chair I got a root canal and did not feel a thing two thumbs up !!

If I could give no stars I would, that explains my experience here. The fact I created a account just to write a review explains my experience here. When it comes to customer service and CHARGING people a sufficient amount. (My co pay for my fills and a tooth fix over a grand) I expect a decent service. When working a split shift taking time off FOUR TIMES and each time being taken care of later and later each time is by far the worst service ever. FORGETTING to put someone on the schedule the third time and waiting a hour to get taken care of is pathetic. DRIVING 30 mins just to get to this office because I have a DMO and didn’t want to switch right away after I moved is inconvenient but I STILL GAVE THEM A CHANCE. Fourth time I came in waited over a hour and a half, RIDICULOUS after I asked THE RECEPTIONIST how long I need to wait she didn’t ask and I came back to her ten mins later and asked if she got answer her reply to me was «sorry idk we are busy and backed up so it going to be a while». MY APPOINTMENT WAS A HOUR AGO. Unprofessional people. HOW ABOUT YOU STOP BOOKED 10 people in ONE HOUR FOR TWO DENTIST THEN MAYBE YOU CAN RETAIN CLIENTS! All you care about is the money! Worst service, front desk is no help! Called my insurance, made them change my dentist right after I stormed off and canceled my appointment. YOU GUYS, GET YOUR SHIT TOGETHER AND WORK ON YOUR CUSTOMER SERVICE and YOUR PUNCTUALITY.

From one professional to another, take care of your customers or someone else will. Came in for an appointment. As did another 12 patients. For 2 dentists. Waited and waited. Finally, in a chair and x-ray’s taken. And wait and wait. It’s been over an hour in the chair and had enough. Went to the front office person who said the wait was for the quote. I asked to be called/​emailed a quote, they said sure. Called every week, each time they said they would call me back. They never did. The last phone call the assistant said, «We will have to call you back». Then when I pressed, she said I needed to hear from my insurance company before proceeding. So, if you need to hear from my insurance company, would you ever call me back? She said, «No, I wasn’t going to call you back». So you LIED to me and wasted my time.
I filed a complaint with the insurance company on the poor standards with this practice. There are lots of great dentists out there (See Jeffrey Brown, DDS), this one is just a mill to get the money and could care less about servicing you.

Went in for a yearly check up and cleaning, first time visiting this office. They hit me with a quote for a deep cleaning for over $ 2000. My teeth are not that bad I assure you. And when I declined they still pressured me to fill out a credit app and sent in different girls to give me the hard sell. If you want to relive all of your worst experiences at a used car dealership while paying inflated prices for dental work, this is the place for you.