Chula Vista Florist

Maria at Chula Vista Florist is amazing! I called several flower shops yesterday to see if it would be possible to get a Valentines day arrangement made for today (since we’re going to be out of town for the actual day) and Maria was the only one who was able to help me without charging a ridiculous premium for an «expedited request during a high demand season» that the other stores were quoting me on.
I have no clue about flowers, but after talking with Maria about what I was looking for and what my Fiancé liked, I was comfortable leaving it in her hands.
I picked them up this afternoon and they looked and smelled wonderful. They were the first thing she noticed when she walked through even though I cleaned the house, cooked dinner and dressed up for our Valentines day dinner! So ungrateful :)
Thanks!

This place sucks… worst customer service ever {Mike the man in charge } was so rude I don’t understand how he keeps his job. I order flowers for one of my best friends birthday today. I place my order around 11 am (which they beg about there same day service) and I waited to around 5 pm to call to see if the flowers had been delivered. I called customer service NOT and reached Mike. He looks up my order and said wait there was a problem with the flowers. They did not have the flowers that I ordered and wanted to replace them with different ones. At this point they did not deliver them because they needed a ok from Chula Vista Florist first. But what about getting an ok from me I’m the one paying for the flowers. Mike went on to say they would not be delivered so I said I wanted to cancel my order. He reply you can’t because they are on the way. When two second before that he said they couldn’t be delivered. As he begins to raise his voice at me… I told him he was giving very bad customer service and that I no longer wanted to talk to him and would like to talk to his boss. He replied… I“M THE BOSS THE MAN IN CHARGE. I then asked him again for his bosses information (which I never got). He then said if you are so unhappy with my service then I will just credit your card back. I said do that and hung up. About five minutes later I get this call from somebody by the name Vince saying you flowers are on the way to the house. So I called back and once again I get Mike who now is trying to clean up his act and I said I cancel the order and do not want the flowers to be delivered and he to bad. You can not cancel the order so I told him I would depute my credit card and he said will it will take 30 day to get your money back. Mike has the worst customer service and don. t care about his customers just the money. I will never ever order flower from here and your better believe I will tell EVERYONE I KNOW NOT TO ORDER FLOWERS FROM YOU PEOPLE.

We had a coworker whose Father passed away unexpectedly. Our office is located in Kearny Mesa, but the family and service was held in Bonita. I use Unilocal for everything, and was impressed with the user reviews for Chula Vista Florist.
MARIA is the new owner of this business, and was very accommodating. She paid attention to the little details, and even asked what nationality they were to help know what type of colors and symbolic flowers to use. I let her know that our company policy for such arrangements has a meager price range we are to use and that we only had $ 80 to spend (including shipping and tax). She said it would be beautiful and would take care of it.
Today, our coworker was back from an emotional week of making arrangements for her deceased Father. She asked if I was the one who took care of making the flower arrangements. She broke down and said it was the most beautiful arrangement at the service and that her Mother was very pleased.
I called MARIA back today to thank her for her amazing service and attention to detail. Flowers can be so expensive; not because their cost is necessarily high for the Flower Shop serving you (my Mother used to be in the business), but because it’s an industry that pulls at your heart strings and at times, takes advantage of you in your darkest days. I am thankful to know there are honest people out there who are making their living, but also not gouging their customers.
I will use their services again and definitely refer them to others! THANKS MARIA!

Called with a last minute request to see if they could make a delivery in the next 4 hours. I wanted a nice rose mix arrangement for about $ 100.00. They had the arrangement made AND delivered within 3 hours, WOW. Now, about the arrangement… this arrangement was HUGE, I’d say just about 2′ tall and wide and absolutely beautiful. Above and beyond what I expected. All I told the Florist was that I wanted roses and star gazers and the rest to use her own creativity. She sure did, didn’t skimp at all, very generous. My advise is to trust these folks. Give them a rough idea of what you want and just let them go. They won’t let you down.
P. s. No… I was not sending these at the last minute cause I was in the «dog house». :).
And.most important. My Girlfriend LOVED the arrangement, posted a pic of it on FB and immediately had 24+ likes. It was the talk of the day.

I thought this place was ok. Not fantastic but not horrible. They did take my last minute order for flowers I wanted to send to a funeral the next day, but she definitely made me feel rushed and she was annoyed I didn’t know anything about flowers. I told her I wanted to spend $ 50 and then she gave me a total of $ 75 for tax and delivery. I told her I only had $ 50 bugeted for this and she rudely asked if I wanted to send a plant and not flowers because she didn’t have an arrangement that cost that little. In the end I spent the extra money and looked up the flowers she told me she would send and I can imagine the arrangement was beautiful.

I was looking for something for a special someone, but it was kind of last minute. So I searched the web for a place in my area. The website is really nice and very user friendly. When ordering the site says they cannot guarantee specific times but to call to see availability. I called and talked to the owner. He was incredible! So friendly and accomodating. He got my delivery there on time and the flowers were beautiful! I would recommend Chula Vista Florist to anyone who needs a great florist. Thank you Chula Vista Florist!

A beloved Uncle of the family passed away a few weeks ago and I was responsible for sending flowers from my family. I live in Phoenix so I did a Unilocal search for something in their area. I came across Chula Vista Florist. I found them to be extremely helpful and accommodating. My first job ever was at florist back home so I am super picky when it come to flowers. I wanted the bouquet to be subtle and elegant it was just so. The lilies were absolutely beautiful.
It’s so important for a business to listen to their customers. I am so glad that I found Chula Vista Florist. They made a difficult time just a little bit easier.

Chula Vista Flowers by Carla is the place to go. They do great work and they are customer friendly. They will go out of their way to make sure you are pleased. One of the best things about this florist is that they are reasonable. Don’t let the look of the place fool you, take a chance and go in!

Carla’s Flowers, AKA Chula Vista Florist, AKA Chula Vista Flowers by Carla.
I don’t know what the hell to call this place. It used to be two separate stores, but Carla bought out the other, and now they’re merged into one extremely small, cluttered, trashed mom & pop shop with 3 different names painted on the front.
Whoever or whatever they are, they’re extremely friendly and loyal, and they will go out of their way for a customer, specifically this desperate customer who’s niece didn’t tell her she needed a boutonnière STAT.
The sign says 10−6pm. We arrived around 9pm, after calling around for florists that might possibly answer their phone. They give us directions, we arrive, they teasingly scold the 16 yr old for ordering a boutonnière last minute, then get to work on it while we go get a coffee around the corner. We brought them coffee back. It was the least we could do.
How much for a rushed boutonnière? 9 bucks. Serious? 9 bucks? That’s it? Well, now I feel like an asshole for putting these people out. We thanked them profusely, and promised to come back.
Damn you, Carla. You’re too nice.