Cole’s Custom Cabinets, Inc.

Don’t trust Jim Cole ! Be sure to ask him for a copy of his contractors license, and verify the license with the State Contractors License Board. If you decide to still go forward and use him, you’re foolish.
We contracted with him to do a complete kitchen remodel. He might low ball the bid to get your attention, but the quality and time to get the job done is terrible. It took 11 months to get the job done from the time we entered into a contract ! Jim Cole said it would be 2 –3 months to finish the install. He repeatedly tried to alter his contract, and say we agreed to changes we didn’t agree to. We had to keep on him, and keep on him. Very stressful. Don’t use him !!!

Can you give less than 1 star? Stay away from this guy and this business. Promises, promises, promises. Very short on delivery and never meets any deadline. Very average work, terrible closets and the worst customer service ever!!!

Very poor communicator. Promised the world at the initial meeting. He could do everything and more even though he was nearly an hour late. Total salesman. Then didn’t show up for the follow up meeting with the other contractors until over an 1 hour late. He made me late for work because I waited for him and had to leave before he came. I called him later and he was just full of excuses without even the decency of an apology. Then he got in my face when I confronted him and he canceled the whole job! Unbelievable! Set my work schedule at least a week behind. Steer clear.

When we decided to have a make-​over for our lab area, our subcontractor suggested Cole’s Cabinetry not only because of their superior workmanship and skilled master craftsmen, but because Jim Cole and his team are uniquely qualified when it comes to designing. Challenge was that we had limiting space where specific requirements were necessary to facilitate dental lab equipment. Also, we’re in an older building having different ceiling heights in our lab area. Jim was able to design a solution that not only meet our needs, but made it astatically pleasing — So much in fact that we show it off to our patients. Jim and his team were so easy to work with, that I have already recommended them to friends. Even months after installation, we saw a need for an additional shelf in one of the cabinets. I call Jim Cole and they happily came to the office where I showed them what I wanted, and they made an additional shelf… at no additional cost to me! I will be using Cole’s Cabinetry for any future cabinetry needs.

I’m a homeowner and landlord so I’m always looking for contractors…
Jim Cole was very helpful in putting together a cabinet refacing project for me. Not only was it cheaper than both Lowes and Home Depot but I felt comfortable working directly with the owner of the company rather than through a bunch of middle men ala Home Depot. Much more experience in what works and what doesn’t that the typical Home Depot salesperson and always willing to work around my schedule. As is with the case of any independent contractor — make sure you stay on top of the project to make sure it is moving along smoothly.