Comfort Inn Chula Vista San Diego South

One elevator is broken (since 8/​1/​2015?).
Oh, but there’s a second one that still works. Read on…
I had to laugh. I stayed there earlier this week and, lo and behold, only one elevator was operative. The other had a sign on it indicating it was out of service.
It’s evident that one elevator hasn’t been too reliable…
Note the review from 8÷1÷2015 which (a) claims that one of the two elevators was inoperative (over 5mo ago) and (b) states that the remaining elevator’s Safety Inspection had expired
Then see the review from 9÷21÷2015 about the family that got stuck in the elevator. I might ASSUME that poor family was suffering in the same, unreliable elevator.
Meanwhile, while there I noted that a sharp-​looking Mercedes (a gorgeous off-​white in color… a very pretty automobile) was always parked outside during the daytime, coincidentally when the GM was on site.
Owner /​operator /​manager?
I’ll let the reader form their own conclusion.

Solangel at the Front Desk is great. Management has started enforcing a stupid policy. To buy from their snack shop you must pay cash or AGAIN present your credit card. Even tho they have your credit card on file & if it is a debit card they have already authorized an additional $ 30 on your card. Makes no sense & you aren’t informed at check in. Easy to find, just off the 805.

No «Love» in an elevator — thanks to the Management at the Comfort Inn Chula Vista over the weekend. I was stuck — along with three small children in the Hotel’s elevator. NOT the way to start a weekend away! Along with trying to keep the kids calm, I was left wondering exactly what was wrong. The elevator was bouncing, it was making noises, I had no idea what floor we were stuck on/​between — and the «emergency phone» that I used to call for help, was BARELY audible. All I could hear from someone on the other end that «someone» was attending to the problem. I had to call 3 times! After 10 disconcerting minutes — we made it to a floor and the doors opened. Things Happen. I get it. But there was no apology on the part of the hotel and perhaps most importantly, no effort made to see if we were okay. Yes, my room was clean. Yes, the price was right. But a complete disregard for our well-​being? Not acceptable.

Very impressed in terms of price vs. quality. I would gladly stay at this location again. The staff was very friendly and helpful, the room was clean and had all the essentials, including a microwave and ridge! It’s location is great as well.

This is a great place. The staff is outstanding and very accommodating. I highly recommend this place to anyone visiting San Diego. In particular, I would like to commend Letty for her professional and helpful demeanor. Clean, comfortable, safe, professional, and accommodating. The other staff member we dealt with was, I believe, Solangel. She too was awesome. Thanks for a great stay.

Very nice hotel for the price! Outstanding customer service ! Solangel and letti at the front desk are just outstanding! Breakfast was very good, always hot coffee too! Very clean! Pool and hot tub clean and well kept. Will definitely come here again if in Chula Vista area. Washer and dryers on premesis was helpful as we had extended stay and needed to do laundry. All in all, highly recommend. Remember, this is not a 3 – 4 star hotel but is great for the average stay!

I was really amazed by how clean this place was. The rooms are pretty spacious inside. Elevators are kinda slow and the only downside is that the windows we had faced the freeway so if u open it, u hear some noise. Overall great experience and I would def come again…

I wanted to give this hotel a better average, but honestly couldn’t. I was here for five days. It started with the check-​in. It seem they wanted to squeeze you for any penny. It started with the in room safe. They wanted me to sign stating that I understood that I would be charged a dollar a day for the safe whether I utilized it or not. Being the knowledgeable traveler, I challenged that and had them remove the charge. Then the clerk promptly informed me if I checked out prior before the last day of my reservation, I would be charged $ 25 dollars. WOW! The bad taste started. They have two elevators. Two bad things on this subject. Only one worked the entire time we where here. So expect to what a few minutes to use, every time. You would think, ok there is one working. However, the Safety Inspection had expired a week before me checking in. On my check-​out I mentioned this and the «surprised» look was priceless! So the hotel had been having hundreds of personnel utilizing a potential safety issue elevator. The rooms were great and good beds, no compliant. Maid Service was another outstanding check in the block. Internet was better than average. Breakfast was good. Small room so, sometimes it became crowded based on the size of the hotel.

ANTS, ANTS AND MORE ANTS!
We had a reservation for this place. Arrived everything seemed okay checked went up to room and there were ants everywhere on the beds, nightstands, walls and showers. Went down talked to the front desk lady who was doing 100 different things because she was the only one working. She said she would handle it. About 15 min lately she knocks on the door out of breath like she just ran a marathon, she came in with a bottle of bed spray. Sprayed the ants and said they would call a terminix in the morning.
Well as we r sitting there more ants are popping up everywhere we go back downstairs to ask to be moved rooms and some guys in the lobby over hear us and say they had just been moved rooms because of ants in their room. Long story short the attendant was in panic mood didn’t know what to do, we have a 4 month old baby and couldn’t stay in the room and of course hotel couldn’t accommodate us.
So at 1130 pm I had to find a different hotel to go too. AFTER THIS EXPERIENCE I WILL NVR STAY IN ANOTHER COMFORT INN.
Beware of this place, good location but building is infected with Ants.

I requested 3 things, «based on availability»: I arrived at 245PM so the availability should have been easy. I asked for an upper story room, not too far from elevator, away from freeway side of building. The clerk said she could have the first floor room (near lobby and the swim pool area) readied withinin 15 minutes. I requested something higher, so it would be away from the hordes going in and out of those areas. There was one ready on the 4^th floor. It was 12 doors down, almost to end of hallway from elevator. My knees do not thank you for that location. It was on the freeway side of the building. My sleep deprived head does not thank you for that. I can’t give good ratings to a hotel that is too noisy to sleep in and charges $ 150 + 26 in taxes for the night in a small mediocre room. A suggestion for the hotel staff: Closed captioning isn’t only for the hard of hearing. Its also for considerate guests who can’t hear it above the din. Your tv system doesn’t have it. One star for clean room.

Super impressed!
My family came to enjoy Aquatica, the water park nearby, and we needed a local hotel to stay the night. This Comfort Inn exceeded our expectations! Very clean, modern room, very comfortable beds and nice linens, cable tv, free (yes, free!) Wifi, with thoughtful touches like an in-​room microwave, full size iron board and iron, mini fridge and hair dryer. The hotel is nicely decorated and updated. There are even washers and dryers (we used the dryer to dry all of our towels and swim suits from the water park), and a full complimentary buffet breakfast — not just some skimpy continental deal — they offer scrambled eggs, sausage, yogurts, cereals, bagels, coffee, juices, muffins, make-​your-​own Belgian waffles and more! Nice!
The kids were thrilled with the good size pool and jacuzzi, too. Super convenient to Aquatica, free parking and lots of restaurants nearby. All the staff we interacted with was really pleasant. We would definitely return! Keep up the great work, Comfort Inn!

We stayed here last month, along with some other friends and family. We were here for my mom’s funeral, and stayed here a whole week. It was a very comfortable stay, and most of the staff was very kind and helpful. We would definitely stay here again!

We spent the night after my nephew’s graduation. Staff was very professional and attentive. Rooms were just what we needed for an overnight stay. Breakfast menu options were better than other brand names. I would stay here again if I needed to stay in this area again.

We had a great stay here. friendly staff, updated rooms, clean room everyday by the time we came back for my toddlers nap which was always around 12−1pm, good breakfast with yogurt, waffles, eggs, breakfast meat, bagels, toast etc… Overall nice hotel. Will definatly stay again

I spent the weekend for brother’s birthday and to go the Padres and Giants game. I made my reservation by phone and Solangel assisted me. I was unfamiliar with the area and I wanted accommodations that were clean, had free parking, breakfast and had late checkout. She answered all of my questions. I checked in after the game on Saturday. She greeted me with a smile (even though she had already had a long day) she had my parking pass ready and my check-​in papers ready to sign. Oh and i had one more question, lol… since I was late, and I am not an animal person I didn’t want an pet friendly room. I was happy to hear they were not a pet friendly establishment.
The room décor was nice and modern My Bed was comfortable. They had 2 soft pillows and 2 firm pillows on the bed. The bathroom was modern and had a nice shower head.
The breakfast was the usual you expect. Coffee. hot water, juice milk, tea bags, cold cereal, packaged oatmeal, fruit (apples, oranges, bananas) bagels (philly cream cheese), bread (jelly), waffle maker/​batter… boiled eggs, individual peanut butters, yogurt.
I didn’t swim but the swimming area was nice. lots of chairs and tables around the enclosed outdoor pool.
Check-​out is at noon but, i called for a late courtesy late check-​out, can you blame me. The best part it was pennies under $ 100.00.
**5 stars ONLY if it was close to Petco Park :-)

Very nice place to stay. The room is clean, the bed is very good and soft pillows. Leticia is reception attended she is very sweet and helpful, very great customer service. I recommend this hotel.

Clean and straightforward with a decent breakfast.