Jack In the Box

Very bad experienced! When we ordered from the drive thru the lady gave us the wrong order and it was cold food too.

Worst possible experience. Ordered, arrived at window, paid and then was told they did not have product to make my order. Next they attempted to credit back my credit card. They said they did and then expected me to just drive away. I requested proof that they had and then she asked for my card back… Thief.
Then as a topper I was told it could take 3 days for me to be credited.
Wow. Thanks Jack…

Great place to get fast food it’s that simple.
The staff here does well to use fresh product and produce a fast meal. Plenty of choices great bathroom. It’s open 24 hours how about that? The soda machine is those fancy coke freestyle or whatever. And a fire place. Sweet digs
My one concern is the sound system. It’s kinda blown out already. But then they played third eye blind and it was okay.

Good for a quick bite to eat when you don’t have a lot of time. But like all other fast food, it’s not very healthy for you

service was alright been waiting for 15 mins for my food and still nothing. they don’t even have pitas so they said last minute do you want instead. wtf kinda service is that … I don’t recommend this jbo’s

A while back I came at night and ordered chicken nuggets, with Barbacue sauce. I left the drive thru and started to dip my chicken nuggets into what I thought was Barbacue sauce, but was really pancake syrup. I really hope that person was fired.

So I usually go get breakfast saturday mornings, but i decided to go yesterday. Noticed that they don’t have the pancake one anymore, which i really liked. So i decided to go with a sausage biscuit. Which was absolutely GROSS! the egg looked half cooked the rest of it was LOADED with grease! The bread started to crumble up And fal apart. I did not even eat it i threw it away. I was going to go back but I was in a hurry and did not have time to argue with lazy employees. I doubt I will comeback.

I used the walk in to order. Food was made super quick and it was fresh. Store was cleaner than most JBX I’ve been to. Question… why is there no mirror in the bathroom? That screams GHETTO to me. Cashier was efficient but lacked friendly customer service skills. He was just hum drum. Make me feel special dammit! Hahaha.

Just went there this morning, when I got my food the buns on my croissants were burned and they got the order wrong. When I got home I wasn’t even able to do the survey either since they didn’t give me a receipt.

One of the only fast food restaurants I go to other than In N Out Burger. So far every visit, I’ve experienced friendly, fast service and yummy food.

I’ve been to this location 2 – 3 times and had the same issue: the food was not made when I ordered… seemed like it had been sitting there for some time! Some items had been reheated and others were cold from sitting there too long!

I’m still iffy about this spot and how I feel towards it but the big plus is its open ²⁴⁄₇ ;P

Not bad, typical JITB food. Customer service is usually OK. Wait times in the DT lanes are too long. Food is usually served hot though. Restaurant is clean. So, overall, average, some good points, some bad points.

This particular Jack In The Box (and actually most of them) ALWAYS gets my order right, its very HOT and the food is good. No mayo, curly fries, the right sauces/​ketchup when ordering drive-​thru, etc. They always get it right!
Honestly, the crew that works there (at any time, morning, afternoon and evening) should get recognition from their managers. It is VERY hard to find fast-​food employees that actually care about the quality of their work. Great job to all of them!
This is the reason I keep going there.

I don’t love or hate the food at Jack but this location is close to my home. I have to say that the customer service at this location is always top notch. The young staff are always very friendly and accomodating. Tip — if you have kids who like the mini pancakes… ask for the «kids pancake meal»…yup they have one :)

Bad service and horrible quality food. Over priced for the quality you get. rude staff also. They are open ²⁴⁄₇ but good luck getting a milkshake at 3am.

What I ordered:
One plain chicken sandwich & large curly fry
sounds easy, right?
What I received:
Regular lettuce mayo chicken sandwich + the greasiest, over cooked, hair filled, basket of «fries»
& a loss of appetite
minimum wage for a maximum loser
P.S.
your ends are totally split!

Worst experience at a jack in the box ever! They messed up my order (which wasn’t the issue, it happens!), but when I went in to ask them for the food they did not give me, I stood in front of the counter for 15 minutes before the girl finally said «Oh, you can order from the kiosk.» When I finally explained why i was there and it wasn’t to order food, she went back to get the tacos, when she was about to bag them, the gentleman working the drive thru snatched a few of them and I heard her tell them it was for me, and he simply replied that he needed them because the person at the drive thru was waiting. Hello??? I waited 15 minutes in the drive thru and almost 20 inside??? Is that not considered important? Anyways, the rest of my food was cold by the time I got home. I will never go to this location again.

cool spot. The drive thru girl was friendly and took my order correct :)

I was so happy that a Jack in the Box opened here, its close to everything and I was hoping that since its new the cleanliness would be better than the one off Bonita Road. Seriously wrong. =(The hubby and I had a late night hunger craving so we headed here for a JBX run. Surprisingly the drive through was open at midnight (it was a Friday night) and we were stoked.
As we passed through the drive through we noticed through the window several employees playing with the food (tossing fries at each other). One employee reached into her shirt to grab the fries out and then proceeded to touch her hair to make sure no fries were in there too. I watched as she merrily went on her way to continue making food…