M & M Jewelers

Made the mistake of taking in two expensive Tag Heuer watches in for cleaning. The first one I left for cleaning and after paying $ 200.00 it came back and stopped working after 2 days. They offered to fix it for free, but it took nearly 2 months to get it back and it stopped working the same day. Meanwhile the other watch was cleaned and a new dial installed for $ 300.00. It came back and the dial color was wrong so I had both watches sent to the Tag factory. They had to replace a bad gear in the first watch and completely disassemble and rebuild it. The second watch had a fake dial on it which had to be replaced also. When I spoke with the owner and asked me for my money back his first words to me, «That’s not going to happen.» Not, I’m sorry about your experience or let us make it right. I went to this store after reading their Unilocal reviews. I guess if they get if right you are okay, but if they get it wrong screw customer service and being honorable. If you want to gamble go to a casino, but AVOID this place!

I looooovee this shop! My mom and I spotted some exquisite pieces that are excellently priced. My sister bought my mom a gorgeous multistrand necklace, and we love it! Andreina the salesgirl is extremely patient and helpful!!! Great shop!!!

The service done on my sunglasses was very quick. The price was reasonable and the two ladies behind the counter were very nice and helpful. I did speak to an older gentlemen on the phone for directions prior to my visit, he was very helpful as well.

Took my glasses in to be repaired today. I’ve always worn wire frames even though they can get bent and break easily. I assume the gentleman behind the counter was the owner. While he was inspecting the damaged arm he told me that type of repair would cost $ 35, prepaid. I paid and asked how long it would be. he told me maybe an hour and a half because there were several people ahead of me. I told him I would have to wait since I can’t drive without them. He said he would call me when they were done.
I dropped them off at 2:00 pm and he called at 2:36 to tell me they were ready.
I’ve used Pro-​Mec Optical 2 or 3 times in the past, they don’t have same day pick up and I think I paid more.
I will gladly recommend this business, excellent. My only complaint is I had an hour left on the parking meter.

So thrilled with the service at M&M Jewelers!
The arm on my glasses snapped off yesterday… a bummer, I can’t see without them… Went back to Costco (where I had purchased them) and to my dismay they couldn’t help me, however, they recommended M&M.
Within a hour, my glasses were fixed for $ 20 and out the door I went.
Thank you M&M, I will recommend you to all my friends and neighbors in Coronado!

Been coming here with my wife for over 7 years now. Only Jeweler in San Diego my family and I trust. They can do many things, from changing the batteries of my watches, to fixing our wedding rings and even repairing my wife’s eyeglasses, always providing professional service and great prices. Wouldn’t trust anyone else with my jewelry but Mike!

My metal glasses separated at the corner and needed welding. I took them in to M and M Jewelers. After paying the $ 35 dl fee I picked up my glasses the next day. They seemed fine until I had a chance to remove my contacts lenses and try them on a couple hours later. The glasses fell apart in my hands before I could put them on my head. The attachment that holds the screw broke off close to the area that had been welded. This attachment was fine when I took the glasses in for repair. They were checked at Costco with a loupe the day before .
When I returned the next day to M and M Jewelers and told them what happened the staff was very rude and unapologetic claiming that I must have bent the glasses backwards on purpose to break them. Their technician checked out the glasses also and did not want to accept any responsibility for the damage either. It seems quite odd that I would purposely want to break a $ 350 dl pair of glasses which I desperately need for work. I didn’t want to deal further with horrible customer service and rudeness so I picked up my glasses walked out and am never going back! Plan to place a claim through my credit card company to get my money back .
Beware no guarantees of any sort here .by the way the weld was also very messy and the metal was left uneven and sharp to the touch .
Bad all around !!

Terrible customer service and walked out so disappointed and sad that my glasses were not completely fix even after I paid the $ 20 :(Will never never go there again or recommend anyone to go to M & M Jewelers.
Got a response back from owner questioning if I was actually in the store!!! Wow! Even worse service now! Terrible, terrible and bad as it gets customer service!

I will NEVER take my business and my money here again. The owners are rude and provide horrible customer service. Customers should not be treated with so much disrespect. Take my advice, go somewhere else!

I would give this business 0 stars if I could. Approximately three months ago I took in several watches for battery replacement and a silver bracelet to repair the clasp. When I returned to pick them up I was told that one of my watches was broken and my bracelet had been misplaced. The bracelet was ultimately found and had not been repaired. I was told it would be repaired and to return at a later date.
I took the supposed broken watch to another jewelry repair shop and found that the watch was not broken. The battery was placed incorrectly.
I returned to pick up my bracelet a month later. I was informed that my bracelet had been set aside and had been lost with other repairs. I was assured that it would be repaired by the following week.
To make a long story short. I returned another two times, the last being today (6÷30÷14), and the bracelet was never repaired! In addition, the jeweler/​owner lost the broken bracelet piece and denied that I ever took it in!
This business is the absolute worst I have ever experienced. The owner/​jeweler did not even have the decency to apologize to me himself even though he was sitting behind a short wall two feet away .
I am surprised given the horrible service that they are still in business. I will never ever do business with them again.

I was overwhelmed when I walked into the shop, there’s a lot of things to look at. I don’t even know where to start, they have vintage Barbie doll’s, Art, jewlery, porcelain dolls, watches, and vintage toys among many other things. I’m a fan of Barbies and anything vintage, so for me it was as if I was a kid at a candy store.
But never the less the lady who attended me very nice, and they told me my broken glasses would be ready in a couple of hours that same day!
I was happy to hear that.
So if you’re looking to buy any jewelry, and or have an obsession on doll’s, art, Barbies, and other vintage décor you should check out this place.

Reasonable prices and honest.

Cheap, but you get what you pay for.
Nice, but sometimes niceness and competence don’t go together.
It’s a good place for eyeglass repairs, minor jewelry or watch repairs, but don’t bring them anything difficult or complicated.
Also, on the nice vs competence scale, the young woman (daughter?) who works there is very nice, but…

learned about Mike from my mom. She has known him for over 35years. I went to Mike for our wedding sets and love them. I have gone back for many fix it on hubby band and Mike did it fast with no charge. We have gotten many things appraised threw M & M Jewelers and happy with all.
Will always come back to Mike. I move to Mira Mesa from Chula Vista and I will drive back to have anything done or buy from Mike…

Reading over all the reviews on here, it’s clear that it depends on which side of the bed Michael woke up on that day which determines how he’s going to conduct himself.
Won’t bore you all with the details but needless to say one minute he’s about to do some custom work on my fiancé’s ring and the next he’s aggressively darting towards us with the envelope and hands back our rings and says to get out. Why? Because we dared to ask for a ticket.
He then loudly said «I don’t need un-​trusting customers like you.» Man, I just handed you a $ 5k diamond and you wouldn’t even give me a ticket for it to say that you have it and are working on it.
Oh and this is after we had to hear him lecture us on how the thieves who work next door screwed him out of a watch 20 years ago because he didn’t ask for a ticket.
The crazy part is before this whole blow up of his, we thought he was a nice guy who was soft spoken and seemed to know what he was talking about. But don’t you dare question him about what you are leaving with him or he might just scream at you to get out. Oh and don’t ask him for a loop to see your diamond before you hand it off to him because it’s «insulting.» How rude of me to check my own item before handing it to some guy who flies off the rails apparently.

Cheap battery repair on Bulova. Quick service.

I took my engagement ring in to M&M to get an appraisal for insurance. I did not want to leave my ring if I could avoid it. They agreed to take the measurements and notes while I waited and then do the write-​up after I left. They said it would be 2 or 3 days. After a week, I called to see what the status was and was treated as if I was asking for something crazy. Another week later, I went in to see what was happening. I figured if it wasn’t ready, I would ask for a refund and go elsewhere. I was told that it was pretty much ready, but that there was a printer problem and that it would for sure be ready on Saturday. Didn’t hear anything on Saturday until after 5:30 and was then told that it was busy all day, it’s ready, but to come in on Monday.
Overall, I felt that my appraisal wasn’t seen as important and I felt like more of a nuisance than anything. Responsiveness was almost non-​existent. Eventually, I got my appraisal, but it took a lot of time and patience. I think I will look elsewhere next time I need a jeweler.

went in to change 3 of my watches batteries. he switched out three of them but because one of the watches didn’t start even with a new battery he didn’t charge me (good).
got out in less than 10 minutes.
meter parking readily available close to the shop

This is in response to Michael from M&M Jeweler’s message to me.
First of all, there was no part made for my eyeglasses, the temple was soldered back on. I did nothing to break my eyeglasses again, except wear them for normal every day use, and considering the fact that they’re bifocals, I have to wear them all the time.
Chula Vista is a 3 ½ hour round trip commute on public transportation for me, and to return just for a screw adjustment (that I shouldn’t have needed) would have taken most of a day. In this case, they broke as I was walking out the door to attend an all day event to which I would get back very late on Sunday night. I probably could have replaced the screw myself, but my eyes aren’t good enough anymore to see something that small.
Normally, my eyeglasses don’t break at all, and I replace them with a new prescription and frames every couple of years, but in this case they met with an accident. I have an eyeglass screwdriver, and normally tighten them myself if needed. I don’t think the situation is laughable or petty, but if this is the kind of response that you have, I sure wouldn’t WANT to return.
The difference between Pro-​Mec and M&M Jewelers is that M&M is a jewelry store that does repairs. Pro-​Mec is an actual optical store that does nothing but repair eyeglasses, buys discontinued eyeglass frames, and are able to put your lenses in them if they have the frames.
Each business has their pros and cons, plus customers that like and dislike them. I did not have an entire day to spend going to M&M to have them repaired again, so I went back to Pro-​Mec.
Whether I like Pro-​Mec or not, or another repair store, and/​or the repairs cost more there or someplace else, Pro-​Mec is less than a mile from where I live. In this case, it was the time, which I just didn’t have, so I had no choice to return to Pro-​Mec.
In answer to the latest comment by Michael, the ONLY reason I came to M&M was with a business card from Costco, not because of a price, otherwise I never would have known about it. I was given several business cards, and Chula Vista was the easiest store to get to. But I (and many others) have problems with Pro-Mec’s customer service at times.
Like I said before, M&M and Pro-​Mec have their pros and cons. But Pro-​Mec doesn’t post petty comments on Unilocal!,and I guess after 40 years in the business, they don’t need to, so I think I’ll continue to go there from now on.

When my somewhat new stunna shades broke a few weeks ago, I told myself that I’d be damned if I’d got rid of them; it still had a lot more mileage on them and paid a pretty penny to rock it for a lot longer than just four months.
While I’m on holiday break this week, I decided to stop by this place to see if they can fix my aviator sunglasses. The screw simply became undone on the right side and the lens popped out, but my chubby fingers could not, for the life of me, fix it myself.
Feed the meter a quarter for thirty minutes and walk right in and ask for the help. It took the lady a whopping ten minutes to fix and cost me a total of two whole dollars! I left there happy and rocked the shades once again.
Oh yeah, they also sell some very random, vintage stuff in here. I killed some time while I waited by checking out the goods: dust-​collecting, special release Barbie dolls, Star Trek dolls, freaky porcelain dolls in vintage bride dresses that skurd me by just glancing their way and some other cool stuff that look like items from estate sales that I probably would never purchase for myself.
If your sunglasses or prescription glasses break, take them here and they’ll fix it for dirt cheap. Oh yeah, I read they don’t charge for jewelry cleaning, but their donation jar is full with dolla dolla bills all being donated to the local Boys & Girls Club.
Thanks for fixing my sunglasses M&M, I’m a happy girl again!