Mossy Nissan Chula Vista

I get a message from the new sales manager Ross Yukawa asking me to call so he would have the opportunity to resolve the issues I had. Long story short: I called Ross and told him about my very bad experience and total buyer’s remorse. I told him about all the problems I had with the car. After purchasing my car and coming back for an oil change I was told all my shocks were bad and needed to be replaced (this car was advertised as a CERTIFIED CAR). Ross proceeded to lecture me on the fact that their employees’ number one job is to SELL PRODUCTS. Ross said that if your tires are 50% worn out, they’ll recommend the customer to buy new ones! So many red flags from that comment. This place does NOT have your best interest in mind. It is all about selling you products. Not the kind of place I will go to.

Hands down best car buying experience ever. Thanks to Stephen Powell, Internet Sales Manager, for helping me get what I wanted.
The sales experience was very professional. I’m in sales as well and was caught off guard how pleasant it went. Stephen listened to my needs and what I wanted. Not only did they deliver on what I wanted, but was about to provide more.
As a point of reference, I’ve owned BMWs, Infinities, and other luxury vehicles. I kid you not — this was the best there was.
Again — I strongly encourage anyone looking for a Nissan to go to Mossy and reach out to Stephen. You won’t be disappointed.
(And no — I don’t have any affiliation with Mossy Nissan or my sales professional.)

It was a excellent service and friendly staff, thanks Samuel! the general manager is awesome he helps me to get the best deal, I’m a first time car buyer and I really feel lucky to have my first car at Mossy Nissan Chula Vista!

I wanted to say that if you guys are planning to buy a new vehicle, it should be here, And if you guys want great customer service go to this dealership in chula vista the salesmen who helped me was a gentlemen named Ruben he was great with selling me my new 2015 Nissan Pathfinder, Two thumbs up!!!

Made an appointment and had the pleasure of being assisted by Ruben Cazarez. As a first time car buyer, I was wary of the whole dealership experience. Thankfully, he was extremely pleasant, and patient with me throughout my entire process. Ruben made sure I felt taken care of and that my satisfaction with my car was just as important as my business with them.

I was in the market for a minivan and I had been to 3 dealers in the area that day. But once I got to Mossy Nissan and met with Ruben, I knew this was my final stop. Costumer service was exquisite. Ruben was highly knowledgeable and motivated. He genuinely wanted us happy, whether it was buying a car from him or not. Ended up buying a used Chrysler Town & Country. Ruben keeps in contact with me, making sure I’m happy with my purchase. This place will be the only dealership I go to from now on.

As a first time buyer I must say, I felt super welcomed and felt like I was being guided in the right direction with the help of Ruben Cazerez. A nice friendship was made thanks to his awesome service and I think that’s also something else I walked out of there with, not only the car that I wanted, but with a friend like Ruben who is constantly on the checkup of its clients, making sure all is well with the car and that one is completely satisfied.

I recently bought a 2016 Nissan 370Z at Mossy Nissan and my experience there was exceptional. Renato Perez was my sales person, he really went above and beyond to make sure I understood everything. He never pressured me and was there for me every step of the way. The management and finance team was great. They really worked on a price that would work for them and took into account the budget I was working with. I would recommend my friends and family to check out Mossy Nissan Chula Vista when looking for their next car purchase. Thanks Mossy Nissan.

Ruben Cazarez is an outstanding sales guy. He made the purchasing process extremely painless. In fact in our 20+ years of car buying this was truly a delightful experience. Kudos to the dealership and to Ruben for taking such good care of their customers. From the first phone call to the extended follow up since our purchase, we have been satisfied and will start with them whenever we are buying cars in the future. Thank you Mossy Nissan Chula Vista!

Great Place
I love the experience as a First time car buyer.
Ruben C. Was super helpful & he always made sure I was taken care of.
I recommend him 100%, his #1 goal is to find the perfect car for you! He took me around and showed me several cars into i found the perfect Car

Ruben Cazarez was my «Salesman» and I’m happy to say I had smooth and painless transaction in trading my GTI for a 370z. I used to sell cars, so I understand the process of trading in a car, negotiation, etc. Ruben was always straightforward with me. No BS, very positive, and a pleasure to speak to. He’s an ambitious gentleman that will always put his customers first! This is how car buying should be… Go see Ruben if you want to buy a Nissan. I highly recommend!!!

We got the Versa! Thank you so much Chula Vista team! Everyone was amazing and so friendly. Best experience yet! Kim Gregory Ross Marie Luis Abdule, great team. My daughter loves her new ride.

Mossy nissan and everybody that was involved with looking at and fixing my 2001 nissan sentra are definitely great in my eyes. Whoever they got to look at my vehicle totally fixed it right and its running better than it’s ever run before– I have nothing but high praise for this company after all the work they did on my vehicle to find the problem– it’s finally run better than it ever has before and I have to thank and highly recommend them to anybody who needs their car worked on and loves their Nissan

Condensending Horrible & Unprofessional Experience today at Mossy Nissan Auto Park Place from Stephen Powell & Ross Yukah !!!
To have Stephen Powell interrupt me and specifically use the word «I DON’T CARE» TWICE within 5 minutes in our conversation while i am trying to explain what range price of a lease we can afford is just absolutely condensending, disrespectful & downright unprofessional !
Had to get up immediately and request his business card & at that point ROSS YUKAW «Sales Mgr» showed up, i explained what had just transpired & he asked me what had happen ?
I immediately explained and ROSS absolutely made no effort to apologize on behalf of STEPHEN’s behavior. What a lack of leadership on ROSS to literally not have control of the situation.
To make matters worse my mother in law had just leased a Nissan Sentra 2016 so we wanted an equal vehicle or upgrade to the Altima.
The ultimate differentiation between all dealerships is customer service & the honest willingness of the representatives, supervisors & managers to help you, which STEPHEN & ROSS no nothing off. What a shame that Mossy Nissan does not know about these individuals that run their buisiness, i wonder how many others are out there…
I am sure that Mossy Nissan is a great organization full of incredible employees like «Gregory Alarcon» which do care for the business, just avoid dealings with STEPHEN POWELL & ROSS YUKAW !!!

Buying a car is always a hassle right?
Well not at this location, everything is explained before hand.
I inquired online for a particular car, I wanted the right price and standard transmission. I received a few emails from Stephen Powell. He emailed me the availability of the particular car I was interested in. I told him that I plan on stopping by to check what they have.
I arrived and Stephen was honoring his scheduled appointment. He assured me that I will be taken care off and asked if it’s okay to have someone else help me.
Enter Nestor Samayao, a sales consultant. He said that he wanted me to have an excellent experience at their establishment.
I politely asked if I could text drive the car and while I was test driving the vehicle he explained the features of the vehicle. At the end of the drive, I was sold and told Nestor that I am ready.
We all have bought cars before so we know the deal right? Nestor was a straight shooter. He asked me a few questions, finance down payment and such. He politely came back with the suggested payment schedule. I told him what I wanted and «boom» done. None of that let me talk to my manager.
The bottom line, I recommend this place.
I am looking forward my next Nissan purchase in a few years if not sooner.
If you are considering purchasing a car, look no further. Ask for Nestor and tell him I sent you.
Service was excellent!

Bought my 2016 Altima SR here. I had one of the best experience coming here. My brother suggested me here because of their excellent customer service and I am glad i listened to him. He suggested a certain person for me to talk to but unfortunately he was already off, although someone else helped me throughout my time at the dealership.
Ruben was his name. Extremely polite, helpful and informative. As a first time buyer, I was a skeptic with everything. It all changed within minutes that I was there. Ruben was helping me out every step of the way.
Made sure that everything was how I wanted it to be. He was completely alright with me having other options and that was a plus for me.
He made sure that I didn’t miss anything.
The customer support they have is so much better than any other establishment.
I definitely recommend this place to anyone wanting to buy a car.

I walked into Mossy Nissan expecting a miracle, and I got one! As a young, single, new to California female, I was terrified to attempt to purchase a car on my own. I commute 80 miles daily to my job and my previous vehicle was no longer safe to drive.
Stephen and the entire team worked incredibly hard to make me feel comfortable with a sale, they were non-​judgemental and kind about my unfortunate situation, and spent 5 hours with me trying to find something that fits all of my needs.
They accomplished what I thought was impossible and I walked away with a brand new 2016 vehicle and a sense of safety and security– for which there is no price.
Thank you so much for your help, kindness, understanding, and knowledge– I will NEVER take my business elsewhere!

about 3 weeks ago.
Me and my 15 year old son we were in the Market to buy his 1^st Car. The experience was great Gregory was are car salesmen. Fantastic Job. No pressure we work a great deal with him and the Manger and my son got the car he likes for the price we wanted to pay. Thanks Gregory and Mossy Nissan.

We got our new Nissan Rogue, thanks to General Manager Mr Kim Yuquimpo, he was friendly and caring. Mr Kim worked with us personally to get us a great deal. We are happy to be assisted by a great team: Luis Reategui was quite helpful, he is also a patient sales person. This is our 2 purchase at Mossy Nissan, we like the customer service and we highly recommend buying your new or used car here. We love our new car.

Me & my husband had an AMAZING EXPERIENCE!!!
Bought a 2015 Pathfinder a week ago and we left speechless… We felt no pressure on buying it, Julio, abdul and the general manager Kim were super nice and professional and soooo patient with us, we had a lot of questions and wanted to make sure we made a right decision… And they answered all of them… I can continue on with my experience but it will be a long one… This is the mossy nissan to come to if you need a car!!! Very nice staff!!!
Ooh they are great with lil toddlers running around lol!!!
We have NO remorse on buying our new car!!!
Will do it again.
Go and see Julio, abdul (hope im spelling his name right :) or GM Kim…
Great military program:)